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July 2024 by joe mandeville
Well organized and helpful emplyees
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July 2024 by Deborah Page
Do not , in my opinion use the Walgreens in Kernersville on main st. and piney grove rd. The staff must not be well trained because they continue to send me text telling me that my meds are ready and when I drive there they’re is nothing ready. Also my called in an antibiotic and Walgreens said they never received it even though my doctor called and spoke to the Walgreens pharmacy personally. I do not recommend this store and I will be going elsewhere ASAP!
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July 2024 by Dylan Varner
I always have a great experience when dealing with Katherine. She goes above and beyond and always has a smile.
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June 2024 by Marshal Pruitt
I don't know why they have a 2 star rating. My experience with their pharmacist was 5 star. I have talked with four pharmacies about my Trulicity. Even though she could not fill my order, she provided the most accurate information of anyone I spoke to. She was also kind and courteous.
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April 2024 by Brandon Bauguess
These are the most incompetent pharmacy workers I have ever endured. Don't know how to do an override don't keep you updated when medication can't be refilled .App says medication ready for pick up pay to get a ride there and they tell you can't pick it up until tomorrow . Took me over a month to get a couple of medications in and watched my doctor put the override in and send it .
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April 2024 by Michele Koda
After two years of dropped refills and thirty minute waits I finally transferred my prescription to The Kernersville Pharmacy. It’s close in location. It is well staffed Waits are short and they are knowledgeable. It’s on me for not doing this sooner.
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March 2024 by carolinaroyboy
Friendly staff, lots of different products here. The pharmacy has a great selection of medications you may need. They have some medications that are hard to find as well. Fast service from the staff!
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March 2024 by Clarke
Associates are always friendly and helpful. Store clean and well stocked.
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February 2024 by Lola J
Haley, at the pharmacy is great very patient and professional very helpful. Great customer service which is hard to come by these days!
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February 2024 by Lazaro R.
Poorly run Pharmacy. The staff seems to be in constant rotation with new hires every few weeks. This hurts how efficient they are in everything. Wasn't always this way, but it seems they can't keep the good employees they do get. My guess would be poor leadership at this location. The last straw for me was when they couldn't straighten out the situation with my elderly parents' medications. So we transferred all our prescriptions to the Walmart right down the street.
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February 2024 by Lauren Davis
Haley, at the pharmacy is great very patient and professional very helpful. Great customer service which is hard to come by these days!
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February 2024 by Lazaro Rubio
It seems like the pharmacy staff always has new employees. Every couple weeks we see all new faces there. They're always having issues with my parent's medications. We get a call from their call center telling us our meds are ready and when we show up, they claim they don't even have anything in their system. We asked our primary doctor and he states that his nurses sent over the prescription, like always. Something is definitely wrong with this location. They seem to be getting worse, not better, over time.
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February 2024 by John Slater
This review is for the FedEx drop off counter. DO NOT use this location as a drop off for anything other than very small packages. I attempted to drop off a box today that was approximately 24” long, weighing about 15 lbs and I was turned away stating the FedEx delivery man has been complaining the packages he picks up from this location are too big. Nowhere on the FedEx website does it suggest facilities cannot accept packages of a certain size or weight. This was a return from an online order. I called FedEx and customer service confirmed they don’t accept packages of a certain size at all drop off locations, but they admitted this is not detailed on their website. I filed a complaint against FedEx so hopefully others will have this information in the future and don’t waste their time driving to inconvenient FedEx drop off locations as I did, only to be turned away. I’ll take my money elsewhere and avoid FedEx and Walgreens drop off services going forward. Walgreens doesn’t notate this information online nor in-store either. Absurd customer service.
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February 2024 by Daniel Mobley
The only reason I gave 1 star was to write the review from my understanding a pharmacy is for distribution of medicine that a Dr has prescribed, NOT HERE it takes 45 min to talk to then you acknowledge that a specific medicine will be needed on pick up date to find out they never even had in stock and tell you not to worry ,well this has happened numerous times they'll tell you that you didn't talk to them in store they have been the most unprofessional rude lack of job understanding I honestly don't believe they understand the job title I've questioned it and the lack of caring that the customer comes there for needed ? to be blatantly lued to or flat out disrespectful
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January 2024 by Angela Makor
Great service and friendly staff
