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November 2023 by Candy Cain
First time ever going there, Told the guy that I wanted the works inside and out. He said OK drove car in the Wash came out . No one was there was expecting to get my car wiped down and vacuumed out. Finally saw someone. The guy sayed, I only paid for a car wash. My thing is if I have never been there and I tell you, I've never been there and I wanted the works inside and out. It should have been Simple for him. The guy I finally saw said it would be an extra $30 and I would have to wait 4 it to be vacuumed out so I just left needless to say, I will never go back to that place again.
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October 2023 by B Ho.
Don’t go here period. Car wash left my car still dirty . You guys want people to sign up and then leave my car still in this condition. It’s ridiculous. Blue stuff all on my hood as well. Now I gotta go home and wipe all this down.
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October 2023 by Daniel Secrest
Great service at a good price. Might as well go for one of the plans if you wash your car at least once a month. Vacuums are a plus and they give you supplies to detail the inside of your car which was super helpful. Spoke to the manager, and I have to say, if you go to this location you’re in good hands ?Services: Auto detailing
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October 2023 by Maria R.
I visited Tidal Wave Car Wash on S Main St 2 weeks ago. The Car Wash was out of commission and staff reassured me that it would be up and running after 2:30pm. I bided my time by eating lunch across the street and then came back and vacuumed my car. It's a pleasure that you don't have to keep feeding it money-it's for free! The wash was not yet ready, and I could see the repairman working his magic in the control room. I decided to clean the inside of the car while I waited. The young man outside gave me some rags and sprayer bottles. Then he came back to tell me that it was ready to start washing cars. The repairman came out and to my surprise, he was the same man that helped me put my floor mats back in the car after vacuuming (I was putting them in backwards!). Then another young man who seemed to be the supervisor came up to me and said, "since you waited this long to get your car washed here, we know that you are a loyal customer therefor your car wash today is FREE!". I love Tidal Wave. Been a customer since moving to Kernersville in 2018. The young workers are hardworking and always pleasant and professional. The washing apparatus leaves no scratches and I love the rainbow soap suds. The price for a simple wash is still $10 from 2018. I am planning on subscribing to one of the plans they offer. The repairman even thanked me for waiting and even gave me a big hug. He is an expert that travels around the state fixing car wash mechanisms and we are lucky to have such a knowledgeable professional at hand. It is always a pleasant experience to get my car washed at Tidal Wave!
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September 2023 by Tina R.
When we first started going it was ok. Nothing but kids there. Vacuums are constantly out of order. They let people dry the whole outside of their cars and wipe there rims. By doing that it takes up the vacuums that work.Now they are raising prices?? Your service hasn't improved! Why raise prices?We are taking our cars to Dans carwash as soon as it opens!!
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August 2023 by Henry Talley
It was great. I had the free car wash for texting the stores number and my car is very clean and shiny. Staff was very easy going and no problems occurred even with the coupons. Thanks tidal wave for the brand new looking shine on my vehicle! Will visit again.
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August 2023 by Lashana Dawson
This place is a joke. If I could leave fewer star I would. Last week on the 13th, I took my Ford fusion to get washed. As the machine was drying my car, the roller came down and broke my antenna of. The worker wrote an incident report and claimed the manager would call the next day. No word from any. I re-visted the store multiple time and all they could say was I'm sorry he is not here. Yesterday I left an estimate on the damage and low and behold, I was contacted this morning @ 7:24, August 22, over a week later, by the rude and angry Jeremiah. As soon a I answer the phone, early as heck, the website say the business doesn't open up until 8, he starts yelling, this is Jeremiah with Tide wave, as we told you plenty of times, we are not replacing your antenna and your estimate is ridiculously. I try to asked how long he would be in but he hung up in my face. I have a picture of the sign. It it read antenna that are not lowered or taken off, mines was neither, it's a standard antenna that can not be taken off. So I'm left with over 400 worth of damage for a 22 dollar car wash. THIS IS NOT FAIR, PAY FOR YOUR MISTAKES
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August 2023 by Katrina
Super expensive automatic car wash that did not clean the hood or roof of my vehicle. Purchased the interior detailing which was basically a poor vacuum job and poor wipe down of the dash, door handles, and some door jambs. The worst part was the window cleaning. The windows were worse than when I began as all of they did was smear everything. For a little more money I could have gone to a professional detailer and had a much better job done. Do not waste your money here.
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August 2023 by Aspen Linek
Previous owner of my 2012 Kia Sedona had a fastpass when I bought it from her she told me not to come here with it and said "it put dents and chipped the paint" i go the lightning McClean and I love it i take the Sedona and when I get it washed it comes out clean sorry tidal wave but im not going over there
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July 2023 by David Fagan
Very disappointed. Went through the wash and it never rinsed the soap off. When I said something about it I was told "we can towel it down for you". Not I am sorry or go trough and have it rinsed off. Which I ended up doing anyway as a monthly member.
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July 2023 by Essare Bullis
There are car washes and then there is Tidal Wave! The fellas are always polite and helpful!
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July 2023 by Alex
Accessible, quick, organized, and staffed by very friendly people. There's always towels and spray bottles, available vacuums and places to park. It's a huge improvement over where I was going before.
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July 2023 by Brittany Linville
The car wash is worth the money! It gets your car clean and shiny! However, they have a lot of work to do on the vacuums. There were only 4 vacuum hoses actually working and even then the nozzle was broken! I am a club member and visit Tidal Wave often but it’s very frustrating when you pay for a service monthly and cannot even vacuum the inside of your vehicle. Disappointed with this location. I’m sure the associates knew half the vacuums were down and there was another associate fixing one of the hoses that was working, because the nozzle on that one was broke. The one I was using tried to be fixed but the plastic piece was broken.
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June 2023 by C P
The area u have turn into wash area that locks wheel in place too sharp. Truck in front and behind had to backup to place wheel.Removed grime off grill and sides better than most.
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May 2023 by Donna Bohannon
I am a member and never have I been treated like I was yesterday. I came out of the car wash and wanted the inside of my car done. Well apparently I didn't stop in the right spot. As I was rudely told by a shirt black kid. I am 64 years old and I will not tolerate yougins being disrespectful!! This is the first time I have dealt with him and believe me you I will not be back and I want my membership canceled. Youngins like that should not be working for the public!!!
