Spectrum Store
Cell Phone Stores,
Internet Service ProvidersHours:
1040 S Main St, Kernersville NC 27284 Hours
About Spectrum Store
Spectrum Store offers a range of services including broadband internet, mobile plans, and cable TV. Located at 1040 S. Main St. in Kernersville, NC, customers can shop for internet, upgrade services, pick up or return equipment, and pay bills. The store is noted for its swift and courteous service, with many customers appreciating the online scheduling option that reduces wait times. Reviews highlight the helpfulness of staff, with specific mentions of employees who provided efficient assistance in setting up new lines and equipment. Customers have reported quick service, often completing their visits in under 30 minutes. The store also offers an upgraded app for service outages and easy-to-follow instructions for self-installing replacement equipment. While some customers express frustration about limited internet provider options in their area, the overall impression of Spectrum Store is positive, with staff recognized for their patience, customer service, and problem-solving skills. Many customers plan to return, enjoying their experiences and the service provided by the employees.
Most Recent Reviews
December 2025
Now I have had problems with calling spectrum customer support and have had terrible experiences. I got fed up and went into store, Fernie was the guy who helped me with my internet and phone. I made an appointment online so I didnt have a wait. He was super helpful and very happy with my plan
June 2025
Andrea Mckoy. She is the nicest. Professional and very patient. Recommend Spectrum
May 2025
The associates were great . The wait time was not too long. The seating was not comfortable at all. Thus the four stars.
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- Kernersville, North Carolina