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December 2023 by C M
Very helpful employees explained which products might damage my hair if done incorrectly along with discounts and features on styling tools.
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September 2023 by Traci Schaefer
You guys need to fix your time online. It says this place opens at 10am but they’re so incompetent that can’t fix it. When you have things to do, the last thing you need is for a business to lie about when they open. Bad on you sally beauty. I won’t be back
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May 2023 by Alyana Moyer
Megan and Elizabeth were such a help in educating me on how to safely perform at home wax’s.
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May 2023 by Tanya johnson
The ladies at Sally’s in Kernersville are amazing and so helpful I just wanna say thank you!
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December 2022 by Shannon N.
Always helpful people that are friendly and the store is always clean. Great selection of products
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August 2022 by Chris Hall
Wonderful place to go to get everything you need to keep up in the world of beauty. Hair and nails everything you need.
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January 2022 by Monique Marcano
So helpful. I went in looking for a microwavable heat cap and they found one for me immediately and priced well. Coincidentally when I was in there I had an episode of low blood sugar. Immediately I was offered cookies and water to help me from passing out. The ladies were so kind and Rachel was exceptionally compassionate. Thank you.
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December 2021 by Joel Richardson
I bought a new shaver there. Great customer service. I think her name was Tori. Great Job!
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September 2021 by Jessica Young
They are supposed to have a "Love it or Return it" policy, even if the product (hair color) is empty. I was in the other morning and bought bleach (that worked really well) and color (that didn't take at all). I attempted to get my money back by bringing my receipt and the packaging and empty tubes of the product the same day. The manager was awful and refused. I verified with the company that I was correct and took that email to her today. She gave me a refund huffing and puffing and raising her voice at me. O have reported her to the company.
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August 2021 by Jason Buro
Great shop, incredibly fun and friendly staff
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June 2021 by Lori Zimbro
Went to Sally Beauty in Kernersville today to purchase Ion color defense datangling shine mist, which is great. Upon entering i was greeted as always. Cindy has great customer service skills, she has been so nice and helpful all the times i have had the pleasure of being assisted by her. I work with the public at a credit union, but have also worked in a retail store. I know what good customer service is supposed to be and Cindy epitomizes it.She is an asset to this company and a delight to do business with.Thanks!!!
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June 2021 by Kelly McNeill
Poor customer service for the past 2 years. This was once a pleasant store I enjoyed visiting. Now, I still go only because Kernersville has no other beauty supply stores. I simply put up with their rudeness to get what I need. Oh how I wish we still had folks who enjoyed their jobs.
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May 2021 by Keelee Hill
Was genuinely confused about what to do with my bleached hair that turned out very yellow and orange. Was recommended excellent products (Toner and shampoo), and they helped a lot. They were very nice and came up to me to ask if I needed help :)
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April 2021 by Joan Lefevers
Was just in this store, if possible to rate it a zero I would. I've been in here multiple times but the ladies working today are some of the most rude individuals I've ever met. Manners are still a thing, use them.
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March 2021 by Tonya K.
I was with a friend that just lost her son that was murdered about a month ago, so we enter the store, I'm looking at the eye brow stuff,she went past me, well the Mgr. I guess is who she claimed, but outta the corner of my eye I could feel someone staring, so my friend went to the end of the isle, well all the sudden I heard my friend hollering at her, she had stopped with the customer, to watch her because she was African American, so she was cussing, because she felt upset because of what she did, well after my friend went off , 1 she just lost her 22 yrs old son to his cousin, I'm taking her out to clear her mind, and this lady (manager) calls the police because she was raising a ruckage..Well I finally had asked her, who is ur Mgr. She invited she was, well when I asked for her area Mgr. She kept saying I am, well then I asked her to pull the camera, she ignored that, so calling the police as she did, when she left her customer, to come had behind the end of the isle, well peeping so u could only see her face...TERRIBLE, SHE IS A TERRIBLE LADY....I WILL NEVER AS LONG AS IM DOING HAIR OR WHATEVER, VISIT THAT STORE AGAIN..
