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February 2024 by Maher Hanna
Mr. Cooke is communicates well, and fair and honest in is discussions. Genuinely cares for his client's best interests.
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February 2024 by Pete Horeyseck
Always quick, accurate answers when I have questions. I think they get me the best deals on my insurance needs.
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February 2024 by S V
Russell and Cook Insurance gave my new company an opportunity to be fully insured when other companies couldn't.I highly recommend them.
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February 2024 by Ross Cox
Professional, friendly and relationship service!
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February 2024 by Yvonne Hicks
Luckily I have not had any issues but I know Russell and Cook are there If I need them.
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February 2024 by Ryan LaFrancis
Best service I have ever had, easy to deal with.
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February 2024 by Rick Fife
Exceptional customer service and great company for all your auto and home insurance needs. Mr. Cook and staff take their time to help explain any questions you may have and guide you to what is the best policy for you. They were there with a quick response when we needed them for issues dealing with our auto after an incident in a local parking lot. Highly recommend Erie Insurance and these great agents of Russell and Cook!
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February 2024 by Michael O'Beirne
Rob and his team are always very helpful when we have questions and have always given us great customer service.
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February 2024 by mitch trone
Very responsive to our needs and questions. Responds in a timely manner and always points us in the right direction whenever we need help.
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February 2024 by Jennifer Frasher
Great customer service. Low rates
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February 2024 by Richard Reid
Rob Cook and his Team are always ready to help answer any questions. Thank you and your team for being Insurance Rock Stars for me and my companies.
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February 2024 by Rob Whitestone
Top notch. It’s great to have a local agent who answers when you call. Unfortunately I’ve had to have a claim but the work this office does made the process seamless and everything was handled in a timely manner
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February 2024 by Phillip Williams
Through a recent car accident my wife had the whole team at Erie met every need we had. Even before we ask. At my older age and 60 + years of driving this group has been the best insurance group and team I’ve used for my home and car insurance.
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February 2024 by martha shannon
Russell and Cook Insurance is a top notch company. I've worked with Rob for 18 years and every experience has been excellent. John, Suzi, and Tamara are all great professionals, too.
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January 2024 by Kristen Daukas
Rob and his team do a great job of thoroughly explaining complex situations in a way that non-insurance people can understand. I own a business that is unique for coverage and Rob was incredible with making sure he understood what I needed and then providing coverage that fit those needs.
