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March 2024 by mountain man
I think they're awesome I had something simple easy to fix but there was no one open no one to come out or didn't have parts I called Big Will's they were completely honest about their price and for the situation I believe it was more than fair they came right out fix me right on the spot didn't take long very friendly if I have something go wrong with the truck and I'm in the area I will call them again
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March 2024 by Bryan Lloyd
The guys at Big Wills are awesome. From our tow to the repair they were hands on and had A+ customer service. Matt kept me up to date on things, put our driver in a hotel and helped get him back on the road as quick as possible. I will use Big Will’s again if I have mechanical issues in the area!Bryan LloydEast of the Bay Trucking
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February 2024 by Bill Bob
Call them due to a tire that was damaged by road debris, they were able to squeeze me in so that I could get back on the road.
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February 2024 by Joshua Hamilton
I work for Sysco out of our drop yard right across the street from Big Will’s Truck Shop. Our shop is down in Concord so whenever we need something fixed quick we call on Big Will’s. They always make it out so that our trucks are able to make their routs on time in the early AM. Chris has been a great help as i know he often gets out of bed to make a call for us… Thank you to all the wonderful people at Big Will’s for your amazing help.
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January 2024 by Chris Tucker
In my opinion this is the best shop in kernersville I’ve taken my truck too. Dropped off my truck around 4:30pmfir an exhaust manifold leak and by lunch time the next day they had a new one already installed very speedy service and kind employee would recommend to anyone
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January 2024 by Charles Dinosky
Went down for a coolent leak, man came out and had what he needed to do the job in 21 degree weather was back on the road in 1 hour. Good people. Good attitude. Very satisfied with the knowledge and work that they performed.will use them again if something happens up here in the carolinas or virginia ect. Thank you guys very satisfied
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January 2024 by HANDA PRODUCTION
If you want to rob your money voluntarily, take your truck to this shop Kernersville, NC. After 5 days without doing anything, they told me to pay $1000. They said they won't give me my truck before I paid that much money without doing anything and they stole something from my truck . I called 911 to get my truck the police came to me I got my truck by paying $1000 without doing nothing.When I got the shop my truck was driven, but then I took it by tow truck to another shop.Then I paid $1000 to take it to another shop. They are legal robbers and mafia.
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December 2023 by Marvin Stutts
Big wills Truck shop are friendly, knowledgeable, I took my semi truck in to have my DEF system checked out they ended up replacing the whole system did a great job , now those of you that have read my reviews in the past know I'm going to tell good and bad , although they did do a great job it did take them three weeks to get the parts the length of time it took for the parts to be delivered is on the vendor they used once they recieved the parts I had the truck back . Over all my rating remains a 5 out 5 stars the shop was clean great attitude of all employees and a large parking lot I most certainly do recommend them if you're in the jKernersville Greensboro North Carolina area and need your semi truck fixed here is the place to take itMarvin StuttsRoute 1 logistics LLC
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November 2023 by matt v
DO NOT!!! towed truck to this shop, they did diagnostics, gave repair estimate for filter wash, after repaired billed us double price for work (off course truck still not running). After asked why bill is twice of price they told that was estimate. So nobody let us know that repair will be 3k more, even though no additional repairs was done as previous estimate. THIS IS PIRATES AND THIEVES NOT A MECHANICS, PROTECT YOUR MONEY, AVOID THIS SHOP EVEN IF ITS YOUR LAST OPTION.
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November 2023 by Ronnie Cheruiyot
Terrible place to repair your truck, the mechanics there has no idea what they are doing, they are just after soliciting your money. I took my truck to fix a simple thing like replacing a clamp but I ended up regretting. The turbo was replaced and was overcharged. How do you charge someone $2800 to replace a turbo. Be warned!!
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November 2023 by Zoran Dordevic
Tire changed really quick.But these guys are writing random invoices.First he said there is a 5% fee on a credit card, soon after job is done he said 12% and invoice came with 20% .He said I don’t know how much is a tax , so I put all together CREDIT CARD FEE- 60$.Beware !!!They are squeezing every dollar!
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October 2023 by Darnel Clapp
Needed emergency tire replacement. They came out in about an hour. Pricing was fair. No complaints
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August 2023 by Billie G.
Got me in and out as quick as possible. Very kind and hospitable staff. I would definitely use them again.
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August 2023 by Teresa Rayburn
Service was great. Very knowledgeable and diagnosed the problem quickly. Contacted our company to schedule work leaving us nothing to do but wait in there driver lounge offering us cold drinks while they completed the work. Would use them again in a minute.
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August 2023 by Carlos Atkins
Chris came out fixed my truck in the hot!! Very thankful for his hard work will use again and recommend to my friends!! Thanks again guys!!Service: General repairs & maintenance