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February 2023 by suegooch61
One star is way too much to offer for this review, if you have money to give away then hop on over to this bank and let so and so take your credit card ? payment and credit your payment to someone else’s account! This happened to me not once but twice and I am not happy knowing that this person isn’t concerned about how he does his job. I did go back to the bank and guess what, yep so and so corrected the mistake however next time I will be talking to the the Vice President and see what he has to say, there’s no telling who else was effected by his negligence. Check your accounts to make sure they are not compromised and consider doing business elsewhere!
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June 2022 by Joseph McMhon
This bank is a Joke. Sun Trust is criminal and a merger between them and bb&t is going to destroy BB&T’s reputation. As for the banking in Kernersville they have made this just like Sun Trust. I went to cash a check drawn on BB&T and was told I couldn’t get a cashiers check and that is only for customers. So now I had to carry a very large amount of money till I can get to my bank. As per the papers I signed they were supposed to ask if I wanted a cashiers check. What a joke that is. I will do everything I can to never do business with this bank.
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June 2022 by Tony Duncan
been doing business with this branch for well over 15 years and still when i go to cash a check they ask if im a client with them. can they not look at my info and see that im a client? im there every week and they dont know me.
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June 2022 by Becky Justice
Latino lady learn customer service better. More open with options. Steven is an excellent example.
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June 2022 by Judit Hernandez
Love the customer service well behaved, friendly, and always fast
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June 2021 by Terry & Brenda Ratcliffe
When you advertise the drive thru opens at 9 and people have waited 30 mins for service there is no excuse!! The only reason I rated you with a one star is because a “zero wasn’t an option!
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September 2018 by Kent Gobble
It's a bank
