-
November 2023 by Anthony Morales
Great staff, especially James..very helpful
-
August 2023 by Jeanie Perrigan
Very helpful with good southern hospitality
-
August 2022 by Charles Collins
You get the right part
-
March 2021 by john b
Service at this place has gone to nothing
-
March 2021 by John Barber
Customer service is horrible now it was a good place to get stuff before but not anymore
-
January 2021 by willie faison
I visited the napa in my city twice in the last month,each visit I was greeted by a MASKLESS associate. The associate stated that regardless of covid, they refused to wear MASK! I will not shop there again,and neither will my family or friends,NO RESPECT!
-
January 2021 by Ann Quinn
Good prices
-
August 2020 by Devan Garapola
As a former employee AND friend, and someone who now works for the competition in the area I would suggest you realize who is and isnt going to grow your business. I hear it EVERYDAY from customers about how badly you guys need to do something else. I would suggest looking at who actually grows your business. I hear every single day about the lack of knowledge patricia has, as well as a very nasty attitude coming from her. Everyone wants to talk to Terrance, or kim, or this new guy Jason. I would suggest finding another job for patricia within the company that does not involve face to face interaction with customers or actual automotive knowledge...or atleast moving her to part time and giving this Jason guy full time...or actually valuing the people who actually know what they are talking about and be fair with them and make sure their time is worth it. I hate to say it but if you lose Terrance then you literally have nothing...I would regroup and find some people with knowledge and good customer service skills because I hear everyday that this is where you are lacking. I love my napa people and hope yall can figure it out. Also this isnt New York things are a bit slower around here and putting a 10 minute time limit to speak with customers on your employees is ridiculous. I will spend however long I need to with a customer to get their continued and loyal business, which is the ultimate goal right?
-
July 2020 by Cassandra Moore
Wellspringdavisfoundation give Napa a big ?
-
July 2020 by Bruce Perry
Very good.
-
March 2020 by Rusty Foss
Great service
-
March 2020 by Timothy Killette
If you want to use your agriculture tax exempt number they will not take it with out setting up a account . All places that I have been to all over the state will make a copy of your card and have you sign the streamline form that takes all of 5 minutes and they didn't even have a Ford FL1A oil filter that is one of the most popular filters ever the clerk acted as though he wanted to be anywhere but there helping customers.
-
August 2019 by Lj Crumpler
Counter people are always knowledgeable and helpful.
-
June 2019 by robert main
Amazing service and knowledgeable staff and they go out of their way to help you everytime and the prices are cheaper than any in the area
-
March 2019 by Zebedee Jones
Extremely helpful staff!
