-
May 2024 by Steph Sauerbier
My home away from home . Shout out to Shelby and Tealy for being such patient and understanding team members when it came to helping me with my account.
-
March 2024 by Lorna Brown-Ray
The 2 stars are for the business MODEL. I'd give it 0 for integrity. I was told I would be refunded my deposit if I changed my mind about joining and informed them within 3 days. I let them know I had changed my mind within 48 hours and never got the refund promised. A lower-level manager reported for several days that he was trying to get me reimbursed, until finally I was told it was against their policy to refund me, and that, "corporate never told us that was the policy". The high-pressured sales pitch, bolstered by a false promise, covered under a lame excuse is bad business.
-
February 2024 by Brittany
I saw an ad on instagram for a free 6 week training program with this gym. I put in my contact information and scheduled an appointment. Eddie the trainer showed me around the gym, and at the end of the tour explained to me that the first step to the 6 week program was to sign up for a membership. I told him the ad stated this was a free program, and I wouldn’t have even came out otherwise. Eddie told me corporate puts out the ads, so they aren’t even sure what they’re advertising, but he did offer me 1 free training session. Eddie was great, but overall the false advertisement is my reason for this review. I am now getting endless spam emails as it appears they sold my information to other companies.
-
February 2024 by Vertis McCoy
Great Place to workout. Nice, personal and knowledgeable staff. Equipment is always functional and being open 24/7 helps reduce the haste’s of a crowded gym!
-
February 2024 by Jordan Sisk
I paid this gym membership for over 2 years and completed the contract with no missed payments. I moved away from Kannapolis and was not able to cancel the membership in person so they continued to try to bill me and now have reported it to my credit report. They make it impossible to cancel so be careful before signing up. Also the gym is tiny with a bunch of high school kids taking up most of the free weight equipment after 5.
-
December 2023 by Carrie F.
What a great vibe! Dustin is the manager and is able and willing to fix something that is wrong with your membership. He sent me this great workout app that I use everyday! He is friendly, speaks to everyone, genuinely cares about people, I've seen him walk through the gym constantly cleaning it up keeping it clean & neat. He answers your questions and shows you helpful exercises. I am someone who has seizures and migraines and I let him know. He keeps a watchful eye on me when I'm there and it's deeply appreciated! Caleb is an employee there and is also very helpful. He is familiar with seizures and said he knew how to handle things if I had one while there. He also keeps a watchful eye on me while there and it is greatly appreciated! I let the staff know who I bring with me that day so they can get them as well if needed. My conditions don't call for paramedics. These two gentlemen are easy going and fun to be around. There are additional employees that work here and all are equally as nice. We are greeted upon arrival and upon leaving. Which is super nice. One particular employee was especially helpful when their hydro massage machine broke. He tried to troubleshoot it and still couldn't get it to work so he called the repair guy and had him there within 15 mins. The machine took a couple of days to get fixed and I was updated throughout the process! How amazing! Each one with a smile! This is a Christian based gym which I very much appreciate!!!! I feel very comfortable here both among the employees and other patrons. I haven't seen anybody oogle anybody else which goes on in a lot of gyms and is often unwanted. Here everyone is here to just work out and it's obvious. The gym has lots of treadmills, a few bicycles, my favorite the sitting elliptical which is great and doesn't aggravate my knee! Free weights, a little stretching area, lots of different machines, water fountain, tanning beds, hydromassage, training sessions with a personal trainer, bathroom with showers and lockers and they are always clean!!! My entire family works out here and deeply appreciate the atmosphere, accessibility, budget friendly and faith based operations. I definitely recommend this gym to others!! There is only one thing I would change and that's the employees to wear name tags. I could of mentioned more by name. However this doesn't knock down their great review! I hope the location or individual employees get a reward bc great customer service is hard to find these days!!
-
September 2023 by Jess Sledge
I joined this gym a little over a month ago and it’s been a huge part of my move to Kannapolis! When I found our house we just purchased I immediately looked up gyms in the area and low and behold I found my all time favorite gym. It just seemed meant to be and I could not be happier with this specific location. The staff is friendly (cleaning nearly every time I come in) they are prompt with helping if you have any questions concerns or need to tan! The equipment is all in perfect working order and easily accessible due to the large quality of machines they have so you can get any type of workout in. I have thoroughly enjoyed my experience here and will continue to be a member for the foreseeable future god willing. I highly recommend joining and changing your life for the better of your health!
-
September 2023 by John Jackson
This place is extremely clean, And that means a lot…. Constantly Vaccuming , Wiping, Bathrooms are nice.Great atmosphere. Like one big family. Friendly staff above and beyond! Dustin is very friendly.Go get it done at Workout 24/7
-
August 2023 by Robert Racquer
The entire staff here is amazing. We had to change our battery in the parking and JAKE helped us and stayed with us from beginning to end. He went above and beyond. Dusty, Caleb, and several members checked on us as well. I’m so happy we switched to this gym. Thank you Jake, you are one of a kind.
-
August 2023 by Kayla Barber
Great place to workout! It's a small gym but they really do a good job making you feel like family. The gym is always clean and they are always friendly. Awesome place to get in a good workout!
-
July 2023 by Alex Cardwell
Been going for a couple months now and love it! Everyone is super friendly and helpful and the equipment is great!
-
July 2023 by Jim Coates
This place has improved substantially ever since Dustin’s manly presence has come to this location
-
April 2023 by Jacob C.
great equipment, attentive staff, training, Well priced, open whenever you need, very encouraging community!
-
March 2023 by cassandra mauras
My daughters went to enroll today and the girl that was at the front desk was not helpful at all!!!! She had her headset on took her a few minutes to get off her phone and then had the nerves to ask my daughter if she wanted to take a tour of the place by herself. My daughter denied the self tour and the girl decided to give it to them she told my girls everything was self explanatory!!! Horrible customer service this place will not see a dime from me or my two daughters !!! She allowed them to walk out without even trying to sell them any type of membership and gave them a nasty attitude!!! She should be fired!!!
-
October 2022 by Cory Logsdon
Billy O’Donnell here, love the facilities. Matt runs a tight ship and I couldn’t ask for more!
