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October 2023 by Marissa T.
Walmart has the best price around for full synthetic oil change. This Walmart never has the filter that you need for the oil change. The technician always says oh we never have those. Wouldn't you think that you could order them? My car is a 2022 so there's no excuse for not having the filter. I have tried twice now and no luck. I went back last Friday and still no filter. He told me to go to an auto parts store, buy one and bring it back, but there's no discount.
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November 2022 by Dan J.
This is good one huge store they are fairly well stockedpeople that work here are nice huge parking lot ABC is nearby as well as hobby lobby and kohls and two smoke shops
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August 2022 by Donna L.
I've tried to use this stores delivery services and it's HORRIBLE as is their customer service. I paid for 2 hour delivery and after it was 6 HOURS LATE and they didn't answer their phone I called the 800# and they handled it( plus they canceled the extra fee!) this time I didn't pay the extra fee to have it in 2 hours but would get it the same day.... That was yesterday morning, its 1:45pm and I have never received my items, they won't return my phone calls and it took me 7 hours of repeated calling to get them to answer the phone to begin with! I'd rather pay more and get better service with Target and not only get your stuff in 2 hours ( without paying extra) but ACTUALLY GET your ITEMS! And TARGET answers their phones! Walmart Kannapolis location does put a hold on your card for your items that they DO NOT DELIVER and it's STILL there! I had to request my delivery be canceled and THEY sent to know WHY?!
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May 2022 by Lika R.
Best Walmart!! I go to this Walmart all the time! Friendly workers, sometimes crowded! But it's my childhood Walmart lol best place to go shopping!!! Recommend this place
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April 2022 by Jacquelin V.
As I sit here looking for a spot I see Employees take up all the parking spaces up front, makes paying shoppers ride around and look for spots most ignorant thing a company can allow !!!!!!
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February 2022 by Lé F.
Best Walmart I've ever been to! Very nice people and employees, have a car shop to fix your car, and always have everything in stock! I got everything I needed too. This is going to be my new main Walmart.
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December 2021 by Tina S.
Dude, you're employees suck. Majority. Not all, but most of them, damn. The last time I went here, I was having a conversation with my boyfriend and one of your employees walked by telling Me to "shut the f*** up" that employee is very lucky.
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November 2021 by Brandy R.
The worst store. I placed a pickup order, received a notification it was ready, drove to the store, waited about an hour, only to be told they can't find my order. They clearly didn't give two craps my order was lost. The guy reassured me he would cancel and refund my card...but nope. I had to go and cancel the order myself. This store is terrible. Management needs to get a back bone apparently. Because I would not deal with this lack of customer service on my watch.
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July 2021 by Jada P.
I wish I could give this Walmart a negative star. Just had the worst experience with my pickup order. I already wrote to Walmart to inform them of the service this store is providing. To save you the long read, I'll summarize it. I waited almost TWO hours for a pickup order that was "ready". To then be told that they lost my order and " I don't know what to tell you." Asked for a supervisor and was ignored. then once they found my order things were broken, food all over the bags. SO disappointed in their service and I will NEVER use the pickup service or shop at this Walmart again.
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May 2021 by Brandi McInnis
Since Walmart closed from 24 hours I've been confused about Americans
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December 2020 by Rusty J.
This location is great at providing the shopping experience from Hell! Most of the employees don't care. Most of the shoppers here don't care. The best part of the experience is when you get out of the parking lot and see the store in your rearview mirror. This store is great at under-employing the needed amount of cashiers at any given time. Today they had five registers running out of the 30 they have across the front of the store. It is a Sunday and we are in the midst of the busy holiday shopping season. The lines were so long they were blocking the traffic trying to shop. The self checkout lane was backed up past the produce. I also went to Food Lion today and they had 4 registers going in a store about 1/4 the size of this Walmart. Open some registers people! Shopping was made more difficult by having to dodge the Walmart employees shopping for the curbside pickup. They aren't friendly or courteous. They act like they are top-priority shoppers and everyone else is in their way. It helps set the mood for the checkout line you are about to go stand in. The parking lot and the roads leading into it also add to the fun. It is a total cluster during peak shopping times. I usually park in a space far away to avoid the congestion near the store. Getting out of the NorthLight shopping center is a big relief once you hit the corner.
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September 2020 by Nicole V.
A young girl, I think her name was Mikayah, helped us today. She was very kind and considerate while taking care of us. Previously to cashing us out, a customer was yelling at her, she kept her composure and professionalism. While we cashed out, she made conversation, was very considerate about the way she bagged our items, and was overall very very kind. One of the very few times I've left Walmart in a good mood, huge thanks to her!
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March 2020 by Lander C.
I was standing two feet away from a shelf. A Walmart employee moved right in front of me to stock the shelf. He was literally an inch away, right in front of me stocking the shelf. He moved away, and I was prepared to let it go, then he did it again. I then old him bluntly to not do that again. A few minutes later, he and and his coworkers were loudly making comments like: bye, see-ya. use the self-checkout and get outta here. I assumed the comments were about me, even if they were not directly stated to me. Keep in mind, this occurred while there is a 6 foot social distancing order and shopping is limited to essential purposes only. The Walmart worker was not only endangering me, but himself. I spoke to a manager about the incident and the manager dismissed the social distancing aspect of my complaint, though he did recognize that it was rude to stand so closely between me and the shelf. I believe the manager was trying to help, and concerned about me as a customer, but his reaction suggest he works in a store culture that is not concerned with worker or customer safety. This Walmart is not taking the safety of its workers, nor its customers, seriously.
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January 2020 by Danny R.
Since I moved to North Carolina I've been going to this Walmart and I dont see why others gave it 2 stars I haven't seen anything that I haven't disliked, and they always have what I want, it's a super affordable store and you can't go wrong with that, also the bathroom are clean . I see staff cleaning on a daily basis which is a plus and shows me that they want customers to come back, haven't had any verbal or physical problems with any employees, and if anything they all seem to be nice , so yes I rate this store a 5-star because of its customers service and to o how affordable it is.