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December 2023 by Adam H.
Don't plan on getting all your meds filled at once within a readable time! They called me 1.5 hours after sent in saying 2 out of 3 meds ready! 4 hours later still not filled. Called said another 30 minutes before 3rd filled!! They did 10 days worth of meds in 1.5 hours but 6 hours later the 3rd still being filled for 3 days worth of meds! be prepared for incompetence!! You just can't help stupids!! Smmfh!!
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December 2023 by Jon Wilson
Always get great service in the pharmacy
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November 2023 by Obviously fake
Its better than the south one but there is a fat biotch that is always on the phone.
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June 2023 by Todd Booth-Smith
The worst pharmacy in the history of pharmacies. Samantha and Breeze need to find a new job. When I walked in the store, Kayla was up front at the register, I said hello, it's a monsoon and she refused to speak, acknowledge me, nothing. Kayla looks to be uneducated and is extremely rude. When I get to the back, the girls were all in the pharmacy area, laughing, cutting up and doing nothing, especially Samantha. There was a line 5 deep and she finally wobbled her self over to the register to help. I asked where a particular product was, she never moved, never attempted to help me, just plain rude. As I'm walking back to pay for the item and request my prescription, Samantha walks off as though she had nothing to do. I then had to stand in the line again and when I get to Breeze and asked about my prescription that I called in at 9:00 AM, it's now 1:30, it's not ready. I told them that I had been on vacation and had ran out of a medication, Samantha told me it would be ready at 11:30. I'm convinced that Samantha is about as worthless as a $3.00 bill. She has pink hair, lazy, rude, disrespectful, and doesn't know anything about service excellence. After waiting 30 minutes, Breeze, who has the personality of a cockroach stated that my prescription was ready. Never a thank you for your business, I'm sorry for the inconvenience, nothing. I'm going to write a review every time I go into this store, call the headquarters and management every time until something is done. This is ridiculous! It is sad that businesses don't pay their employees an appropriate wage then end up with staff that will ultimately cost them their business. Walgreens - DO BETTER
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November 2022 by Mandi Barker
If I could give less stars I would. Everyone in the pharmacy area has an attitude. I can never get my medications on time. They're always out of something because they "don't keep it in stock". When I call during those times to get updates, I'm met with attitude and being told, "Oh it'll be here tomorrow." Tomorrow can take up to 5 days. I switched to Cannon Pharmacy. Absolutely no regrets. I'll never do business with Walgreens for my medications again. Never.
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November 2022 by Wendy Hucks
I've been visiting this location for a year now and everyone working the front area has been great. I want to acknowledge one particular worker I dealt with yesterday who was by far just awesome. Great customer service Kim at the photo department!!!
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August 2022 by Maybelline Alban
Every time I come to this location employees do not know how to do a return, exchange or just answer a simple question . Kim an employee lied about been a manager when i asked for a manager to help. Train your employees !!! customer service is horrible here.
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August 2022 by Tempest Propst
Waited in the drive thru line for 30 minutes, as soon as it's my turn (I am the last car and was in line at 8:30pm) they closed the drive thru IN MY FACE then while I was reading the sign that they put up, the person was watching me read and watched me mouth that I had been waiting 30 mins because I was on the phone with the mother of the sick child's medicine that I was picking up. He shrugged his shoulders and closed the blinds on me. Worst walgreens I have ever been to, it took them 30 mins just to go through 5 cars. I wish the other one would open back up on south cannon.
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August 2022 by Katie Stroud
Pam needs a new job! From the start of my covid testing, Pam was a total witch and please replace that W with a B. She needs to work on her empathy and sympathy skills because right now they suck. Also tell her that Boy George's hairstyle needs to go back to that decade.
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February 2022 by J T
Just picked up ordered photos
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December 2021 by Mister Unique
Pharmacy mixed up my mothers meds with someone else’s meds. The blame was put on the shift lead who is not a pharmacist. Why is a crew member acting as a pharmacist filling prescriptions?
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November 2021 by Cameron Ivey
The female shift lead is seriously rude. She needs to be fired like yesterday.
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July 2021 by Brett Dilworth
I’ve never seen a Walgreens as bad as the ones in Kannapolis nc i have been struggling to quit smoking and i had just stopped by taking Chantics I hadn’t smoke in a month when i went to get the medicine refilled they said it was out of stock. It’s been 4 weeks now. In which i still dont have it. I’ve started smoking again. Im so upset with myself and them for not trying to get it. I called around and found it in Winston salem nc but i dont drive. And they refuse to get it fro
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April 2021 by Brandi Smith
We have been with CVS since my daughter was born almost 12 yrs ago. She takes a medicine that she requires daily. CVS kept on dropping the ball when ordering. I called Walgreens across the street in a panic one night and the pharmacist/tech informed me they did indeed have what I needed, and they did do the one hour pickup. However they were closing in 15 min. ?? Needless to say... This. Mama picked up meds within 10 min. We have niw switched all her Rx there now. Thanks Walgreens Pharmacy!!!
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April 2020 by Arlene Thomas
Excellent and efficient staff
