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March 2024 by D M
Last week, I discovered a slow leak in one of my truck tires. Looked up local places, and brought my truck here. They repaired the tire promptly, efficiently and with courtesy. The cost was very reasonable, as well. Highly recommended.
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December 2023 by Kelly Coady
Went in for inspection , quick and easy very nice people
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November 2023 by Esther Granville
Traveling from out of town for a long weekend I noticed my car just wasn’t idling right, before I knew my check engine light was on and I was stalling out at stop signs. Three hours from home on a Thursday night. On Friday morning I called with my situation and they said they had a full schedule but if I brought it by they could run the computer and see what the problem was. They did just that. It turned out to be an air hose that wasn’t reconnected properly after if had recent service done on my car. They just reconnected it, tightened up the collar and all set. A quick fix right in their parking lot, and all they wanted from me was a few bucks for their time. Very lucky to have found these guys! You saved my weekend!
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June 2023 by Joe Blackwell
On Monday 6/12 at about 2:30.I was at one of the convenience centers when my truck would not go in gear. I called a friend and he suggested Grease Monkey Garage. I called them and spoke to Jimmy. I asked him if he could take a look at my truck. He said that he could. They had just fixed a similar problem last week. I had it towed to Grease Monkey about an hour later. I called the next morning to check in with him. He advised that is was a broken Transmission gear shifter. He advised he would order two kinds to make sure he had the correct one. I would not have to pay for two if not needed. On Wednesday 6/14 at around 12:30 Jimmy called to let me know my truck was repaired. I was really pleased that it had been taken care of so promptly. I did not have a way to go pick it up. Jimmy said he would not leave me stranded and came to my house and picked me up. The honesty,customer service and very reasonable pricing made this a very positive experience. Jimmy and the crew at Grease Monkey Garage are truly an asset to Ashe County and surrounding area. If I could give more than 5 stars. I would.
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June 2023 by Armond DiVirgilis
Everyone was very kind very short waiting timeEverything was explained to me so that I could understand I will take all of my vehicles to grease monkey garage
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May 2023 by Meg Sorber
Grease Monkey is a shop you can trust. 20/10 absolutely recommend- they not only do great work they also actively look for ways to save you money:Our van had an intermittent check engine light that was related to the catalytic converter. Instead of replacing the cat and/or sensors, they told us to try a $25 bottle of Cataclean first and bring it back if that didn't do the trick. Grease Monkey was right, it has been a couple of weeks and no more check engine light!We took our van back in because the latest road trip did a couple of the engine mounts in, and not only was the price to replace them very reasonable they noticed that the hose connecting the air intake to the engine had multiple holes in it so unfiltered air is getting to the engine. ? They called my partner to let us know and made it really clear that while they can replace the hose, it is just 2 clamps and is something we could do instead if we wanted to.Additionally while picking up our van, Grease Monkey took a customer call and let the other customer know that whatever they had brought the vehicle in for was fixed, but that their oil filter cap hadn't been properly tightened and a bunch of oil leaked. No big deal but it was x-amount for the shop to replace the leaked oil or it would be cheaper to pick up some on the way.TLDR: not only does Grease Monkey do great work, they actively look for ways to save customers money. From avoiding expensive repairs to giving us the option to do the simple repairs if there is a way to save you money they will give you that option.Services: General repairs & maintenance
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March 2023 by Cindy Delgado
Jimmy and staff are great.I have been taking my cars to them for years.
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February 2023 by Jimmy Harris
I moved here in West Jefferson two years ago from Charlotte and found Grease Monkey Garage glad I did. By far the best vehicle repair and maintenance I’ve ever used. These guys are honest, Jimmy is the the best explaining maintenance and your vehicle needs. Highly recommend Grease Monkey Garage.Service: Oil change
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December 2022 by Tom C
Had my battery go bad, called em up and within 30 minutes I had a brand new battery. Took them all of 10 minutes to replace it, and charged me a fair price.Service: Battery
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November 2022 by Lori
It's difficult to find mechanics that are completely trustworthy and affordable. Grease Monkey Garage is both. Yay!!! Also, they were fast, which I so appreciate.
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August 2022 by sara ham
Was able to get my car in quickly and was very reasonably priced and knowledgeable about parts and options!
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July 2022 by Sarah Roush
I would NOT recommend. We took my husband's car here to get it fixed. We spent 565 dollars and they repaired 2 axles. A few days later his vehicle locked up on him on his way home from work causing him to almost wreck. I called them back and they said "it was nothing they had done. It can happen with used cars where we can pull it off the lot and the same day something else goes wrong." I took it to another shop and turns out a bolt was completely stripped and the roters were shot. I guess because I am a woman, they think I'm incompetent. Don't waste your money!Service: General repairs & maintenance
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March 2022 by SharpShooter
I'm telling you right now,if you want your vehicle done right and in a timely manner take it to "Grease Monkey Garage", These cat's got it going on... My wife recently started working in West Jefferson and I had no idea where to go or who I could trust for her vehicle servicing...these guys were recommended by some of her staff...took a chance on these guys and they do not disappoint... extremely satisfied... Thank y'all kindly
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March 2022 by Liz Martin
Every experience has had honest consultation with sensible solutions, professional work and timely work. Couldn’t ask for a better shop to take care of our vehicles.
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November 2021 by Dorothy Ann I.
Grease monkey has always been extremely fair and honest. We will never take our cars anywhere else!
