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“Stephanie exemplified professional and interpersonal customer service skills fom the initial greeting, through finalizing. The experience was all positive and a breeze. Thank you Stephanie.”
“I was paying way too much for my car insurance, so I asked around about good insurance agencies. Elizabeth Soots was highly recommended by several people, and they weren't lieing! This agency is AMAZING! Not only did they save me hundreds of dollars, they got my policy set up super fast and explained everything to me so I could actually understand it. The best part tho, THE STAFF!!! They are by far the nicest and most helpful people I've delt with in a long time! And every time I call, they actually answer the phone!! It rings to their office, not a call center or to someone in another country, I didn't even have to press a number to talk to them!!!! So thanks yall, so much, for being so awesome and for helping me save so much money?”
“Susanna Nunn is HANDS DOWN your #1 choice for an Insurance Agent you can trust! Unlike every other agent I've had in the past, she gives you her cell phone number to reach her personally and she even will talk to your son about the responsibilities of being a new driver and take the time to really emphasize the importance of safe driving. Again, if you want an agent that goes above and beyond...Susanna will ALWAYS be my agent of choice. She has close to 300 Google reviews, so that will tell you something too!”
“Amber Smith's State Farm is amazing. Her team is very nice and each person that I have met is very knowledgeable on the products and very patient. The prices are reasonable also. I will stick with this State Farm from this day forward. Thanks Amber”
“I spoke with MIrra concerning the increase on my auto policy. She was very forthcoming as to why everyone in N.C. will have an increase, it is due to more accidents and the cost of repairing vehicles. She was very polite and friendly as well as knowledgeable. Thanks MIrra.”
“Great rates and great coverage!!!! I was assisted by Kyle today and I can say I really enjoyed the time he put in to help me get exactly what I wanted and needed. Shouts out to Kyle !!!!”
“Good morning and what nice weather 10/25/22. It is such a pleasure currently when someone in the Service Industry maintains their professionalism and goes beyond the call of duty without being asked. Leigh Dillard fits this bill as I had a windshield issue 10/24/22 after just having the windshield replaced ten days past. I was told by the replacement company at 3:00; Well our agent is done for the day and he will call you tomorrow at 9:00 to possibly work you into his two hour window. This was after the individual mentioned that Thursday 10/27/22 might work for themInteresting as I like, I am sure Leigh carry work home every night till at least 7 and field calls most of the time. Without going further Leigh made a few calls and had the repair gentleman at my residence by 4:30 10/24/22. I want to say "Thank you" to such a kind person and to Leigh for caring and making things happen. Keep doing what you are doing Leigh as in this environment today you easily standout! Have a nice week and Thanks again Mrs. Dillard.”
“After initially helping us a select a new insurance company (Allstate Homeowners and Auto insurance), most recently the Amy Linville Agency (Amy and Stacy) have been very responsive and helpful with the changes my partner and I needed to the insurance policies due to our decision to separate.
In a very professional manner, they helped us resolve one of our major concerns during this transition period.”
“(Translated by Google) The treatment is exquisite, the worker Elena has been serving me for several years, I am personally delighted with her work and her great experience.(Original)El trato es exquisito, hace varios años que la trabajadora Elena me atiende ,personalmente estoy encantado con su trabajo y su gran experiencia.”
“Very informative ref. insneeds, Duane or Monte can help you with your ins. needsThis place believes in customer service. So many business just get your money & forget you afterward ,but Long Ins. is not that way .”
“I had great service here! Gina made my experience simple and my policy super affordable. I’d highly recommend this agency to anyone looking for auto insurance.”
“One of the cheaper insurance deals you can get in the triad area. It won’t hurt to call or give them a try for a quote mine was cheap compared to the other insurance I had it was almost 300 dollars since I just got my license a few years ago and with Spanish solutions it was 119 dollars.”
“We left USAA (The same USAA nobody ever leaves) after 25 years. We were referred to Webster Insurance (Jeff) by a past friend. Can't beat the customer service, ? coverage, or the cost of coverage. 5+++ since 2016!”
“I was looking at changing my current auto, home and umbrella policies due to increasing prices. I went to Piedmont Triad Insurance in Greensboro and was introduced to EmmaLea Hicks. She listened to my concerns and reviewed my policies to determine the best options that would lower cost overall with better coverage. She went over each option and there was no pressure to buy. I highly recommend EmmaLea for your insurance needs.”
“Ken is awesome, he is a great listener and very helpful. Ken really wants to help u with any questions never rush u off the phone made me feel like he had nothing but time . Very satisfied customer”
“I am a licensed Real Estate Broker for the state of NC. I work very closely with this group! Not only do I recommend Matthew Young and his fantastic team to my clients, but my family utilizes them as well. They are dedicated to customer service! I would never go anywhere else and highly recommend!!! Thanks guys!”
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“The insurance agent Lauren B. gave me outstanding service and explained everything in detail so I had no questions and was left confident in my decisions. She is an asset to the office and company. Loved my visit because of Lauren!”