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January 2024 by Hunter Wood
Friendly staff that always helps me when I need it. Never had a problem with them and never seen them be rude or ugly to anyone. Now I have seen plenty of people be rude and ugly to them, especially when they can’t get their way, kind of what it seems like with some of these other reviews. Just saying. I would recommend this bank to anyone who wants a bank that will always help them if they can!
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July 2023 by David Stockman
Jenna and Tiesha are amazing! Very friendly and professional! Great bank with flexible hours!
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July 2023 by Eric Marshburn
Great Staff and Always Helpful
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July 2023 by Kristalee Gray
The bank is clean and the staff is a huge help. They have always been kind and helpful to me
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November 2022 by Shelbie P
Very nice Ladies that helped me with cashing a check and opening a bank account when nobody else would. I forget her name but she has brown hair and was very nice to me and was very professional in helping me.
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November 2022 by S P
Very nice Ladies that helped me with cashing a check and opening a bank account when nobody else would. I forget her name but she has brown hair and was very nice to me and was very professional in helping me.
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November 2022 by outlaw chick101
Very nice Ladies that helped me with cashing a check and opening a bank account when nobody else would. I forget her name but she has brown hair and was very nice to me and was very professional in helping me.
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September 2022 by Crystal M. Dunham
Never ever been to a bank with such RUDE UNHAPPY STAFF. The speaker that plays rap music at the counter, the unwillingness to help. The attitude you get when you ask them to count large amounts of money to you. I pulled $8000 out of my account. She shorted me $1000 n I didn't catch it, she called to put it back in. They don't speak, try to be professional. THOSE 3 LADIES ALL NEED NEW EMPLOYERS. I closed 2 accounts yesterday due to them.
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August 2022 by Chris Hamlin
Friendly staff and super helpful! They are always willing to help! Not sure about some of these reviews. Never seen them ladies be rude to anyone, even when they have had customers be extremely rude to them!
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August 2022 by Miles Rochelle
Love this bank and the employees
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August 2022 by Lisa Erskine
Heather was super friendly when I opened a new account. She even called me the next day to make sure I had no questions.
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April 2022 by Sunfly 0721
I opened this account almost 5 years ago because of the extended hours. Back then the staff was so nice and helpful. Since COVID the hours and staff have changed. The manager is beyond rude and the other employees follow her lead. I've walked up numerous of times to them having conversations about their personal lives that they feel like they need to finish before even acknowleding me. Thinking back over the years, it's been more frustrating dealing with them than helpful. God forbid you have a problem with your account because the local branch is clueless and the fraud"protection" people are equally as rude.
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April 2022 by Bianca king
The atm shorted me $60 we told them that it was on my moms card and the manager Ashley or whatever her name was completely rude! We explained my mother is disabled and she told us that wasn’t her problem, we filed a Disbute with our bank and to this day we’re still waiting on them
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March 2022 by Crystal M. Springer
Never ever been to a bank with such RUDE UNHAPPY STAFF. The speaker that plays rap music at the counter, the unwillingness to help. The attitude you get when you ask them to count large amounts of money to you. I pulled $8000 out of my account. She shorted me $1000 n I didn't catch it, she called to put it back in. They don't speak, try to be professional. THOSE 3 LADIES ALL NEED NEW EMPLOYERS. I closed 2 accounts yesterday due to them.
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March 2021 by Loyal Chic
The ladies at Woodforest yodd rd Jacksonville, NC Are awesome! They have been been helpful the past year with our moves buying our house and closing. Thanks ladies.
