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November 2020 by Dustie Anderson
Austin is amazing at getting my meds through insurance
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March 2020 by E S
If you call to check on the availability of a medicine have them quadruple check. I was looking to fill a prescription and everybody in Jacksonville seemed to be out of the medicine. Finally I called this pharmacy and talked to Austin Nwameme, who informed me that they had the generic version of the medicine. Awesome!, I needed the prescription for the next day in the morning so I head on to the pharmacy to fill it up. After being stuck in traffic I finally arrived and the lady that received me at the window seemed a little confused while looking for the medicine in the system. Finally she told me they only had the brand name. I informed her I was told over the phone they had the generic but anyways what's the price of the brand name? She got of the speaker and got Austin Nwameme to the Window. Now he asked me: "What?, she told me you wanted to talk to me" I never asked for him but OK, I asked about the whole thing on the Generic and Brand name medicine. He tells me that I probably misunderstood and they only had the brand name. Ok maybe I did (but now I'm getting aggravated because they keep going back and forward on the computer not giving me an answer about the price) Finally he looks at me and says "actually we don't have either". Not only he made me drive all the way to the other side of Jacksonville, I got stuck in traffic under the sun on a motorcycle and I wasted my time and for nothing. I will try every other pharmacy in Jacksonville before I ever call this one.
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November 2019 by Danyale N.
this has been the best pharmacy i have been to in jacksonville, with all nice people and they are always willing to help. They are very patient and kind and know what they need to as pharmacists and never bug you like some pharmacies in jacksonville does.
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September 2019 by Henry S
If you call to check on the availability of a medicine have them quadruple check. I was looking to fill a prescription and everybody in Jacksonville seemed to be out of the medicine. Finally I called this pharmacy and talked to Austin Nwameme, who informed me that they had the generic version of the medicine. Awesome!, I needed the prescription for the next day in the morning so I head on to the pharmacy to fill it up. After being stuck in traffic I finally arrived and the lady that received me at the window seemed a little confused while looking for the medicine in the system. Finally she told me they only had the brand name. I informed her I was told over the phone they had the generic but anyways what's the price of the brand name? She got of the speaker and got Austin Nwameme to the Window. Now he asked me: "What?, she told me you wanted to talk to me" I never asked for him but OK, I asked about the whole thing on the Generic and Brand name medicine. He tells me that I probably misunderstood and they only had the brand name. Ok maybe I did (but now I'm getting aggravated because they keep going back and forward on the computer not giving me an answer about the price) Finally he looks at me and says "actually we don't have either". Not only he made me drive all the way to the other side of Jacksonville, I got stuck in traffic under the sun on a motorcycle and I wasted my time and for nothing. I will try every other pharmacy in Jacksonville before I ever call this one.
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September 2019 by Henry S.
If you call to check on the availability of a medicine have them quadruple check. I was looking to fill a prescription and everybody in Jacksonville seemed to be out of the medicine. Finally I called this pharmacy and talked to Austin Nwameme, who informed me that they had the generic version of the medicine. Awesome!, I needed the prescription for the next day in the morning so I head on to the pharmacy to fill it up. After being stuck in traffic I finally arrived and the lady that received me at the window seemed a little confused while looking for the medicine in the system. Finally she told me they only had the brand name. I informed her I was told over the phone they had the generic but anyways what's the price of the brand name? She got of the speaker and got Austin Nwameme to the Window. Now he asked me: "What?, she told me you wanted to talk to me" I never asked for him but OK, I asked about the whole thing on the Generic and Brand name medicine. He tells me that I probably misunderstood and they only had the brand name. Ok maybe I did (but now I'm getting aggravated because they keep going back and forward on the computer not giving me an answer about the price) Finally he looks at me and says "actually we don't have either". Not only he made me drive all the way to the other side of Jacksonville, I got stuck in traffic under the sun on a motorcycle and I wasted my time and for nothing. I will try every other pharmacy in Jacksonville before I ever call this one.
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September 2018 by Dana Wilson
The worst experience i have ever had trying to get my meds filled. Droped off and was told 1 hour wait. Ok, great. I come back 1 hour and a half later to be told by the girl at the pick up counter they are not ready and could take another 45 mins. I said to her they told me a hour and i am needing to head out of town. She yells out with lots of people waiting and says "well it is a controled substance and we have to a lot of extra checks on those" tell me if im wrong but what kind of meds i am here to get is no one elses business!!!!
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August 2018 by R R
This place is horrible I went there on
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November 2016 by Thomas Kreh
Fast and friendly service, always, has been my experience. Proactive staff that keeps me informed of my prescriptions.