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August 2024 by Josephine Braskett
Randy is The best and Most helpful associate in the entire Company of US Cellular. I know having worked for a corporate office for over 10 years. Now that it's been many years since, Randy has given me the best customer service and help with current technology. Thank you Randy for your quick and efficient service!
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April 2024 by C. J. Meredith
Terrible Service!!! I spoke with US Cellular National, who directed us to this location to purchase a new phone they said that they had in stock. Upon arrival, this location refused to sell the phone to us without the purchase of unneeded accessories. UNREAL
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December 2023 by s c
Horrible service on the phone!!! Also customer service is horrible. Others get waited on while you came in first and waited and waited.
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November 2023 by mike bray
Very friendly an answered all my questions an made me feel welcomed. The feel inside the bussiness is great
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February 2023 by John Milligan
I have been a US CELLULAR customer for years. I procrastinate about going in the store aise of long wait times and not very good service. Angie Means was fantastick. She listened exceptionally well, gave me options that were less expensive or the same price with better services.
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November 2022 by Tamesha Hamilton
Don’t get taken by this company, absolute worst phone plan and bills are not accurate not to mention always a different price, how does your bill increase when you never use your data allotment, customer service is no better,she was obviously working from home and I had to be patient while she dealt with family and small child which wasn’t that terrible it’s just the whole experience of being connected to this company almost forgot to mention how bad the service is..I suggest Verizon even MetroPCS is better than this company and that’s saying a lot. NO STARS
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November 2022 by Elaine Meritt
Excellent service always!
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November 2022 by Jason Alfandre
Rusty was awesome!! Very helpful and knowledgeable. Got us in and out in no time. Thanks Rusty!!
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July 2022 by Brandon M Allen
I am unable to publicly voice everything. I experienced inequality, and retaliation by my boss, since starting in July of 2020. I am a former employee of the Columbia, Mo corporate store.
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July 2022 by Michael Edwards
Anthony was knowledgeable and very helpful. This location closes at 7pm and we arrived at 6:30pm with a couple already In front of us. Anthony stayed stayed well after 7 to answer all the questions we had.
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July 2022 by Tracy Dougherty, Real Estate Broker
The absolute WORST customer service. After 20+ years (I know, I should have left years and years ago). I finally changed providers, they're still emailing me a monthly statement showing the $7+ they owe me as a refund. I call to inquire about it and I'm told condescendingly that I'll get my $7. and my account is closed. The customer service rep. sounds like she's out on a boat sailing or driving with the top down.
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June 2022 by Traci M
I believe her name is Melanie very helpful and patient, took alot of time helping me.
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March 2022 by Jason Alfandre III
Rusty was awesome!! Very helpful and knowledgeable. Got us in and out in no time. Thanks Rusty!!
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January 2022 by William Hickey
Horrible horrible horrible . No stars would be a better indicator but it isn't available
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October 2021 by Corinthia Simpson
Rusty has great customer service skills.
