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September 2024 by Sue B
Nice dealership. Friendly staff
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September 2024 by Xavien Fernandez
Good showroom floor and inventory. Customer service was excellent. Enjoyed the scenery and got everything I needed
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September 2024 by Brandon Merritt
New River HD is hands down the best Harley Davidson dealership in ENC. My recent purchase experience having Andie as my salesperson was absolutely the easiest motorcycle transaction I’ve ever had. Never was there an ounce of pressure or did I ever feel any push like I’ve experienced at other dealerships.
Every employee involved in the purchase of my new FXLRST was super helpful. Shoutout to Dane in parts, David in service and John in sales as well. These folks know how to run a top notch establishment.
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August 2024 by David Moore
Lyingest foot draggingest sorriest excuse for a business. Giving Jacksonville a bad reputation. Don't bring your ride here if you expect it back anytime soon.
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August 2024 by J March
I thought my motorcycle skills were respectable until I completed the Basic Rider’s Course at the New River Harley Davidson Riding Academy. Overall, this was the best course environment and learning experience bar none. The first day we were introduced to Jon and all the staff and everyone was friendly, supportive, and welcoming. Also, my thanks to Michele the internet guru for ensuring we had class dates and needed study material.
Training was based on one coach and six training slots which made this a more personalized close support class. Our instructor Moe was without question phenomenal! If I were to take another course, I would without hesitation request him. He was patient, professional, highly motivated, and determined to help us pass using these newly learned techniques to accentuate and be more proficient for a safer riding experience. He made the course interesting and fun reinforcing the importance of employing these skills as muscle memory and always continuing to practice. Undeniably, I feel I passed these course tests with ease due to Moe’s direction and teachings.
A huge thanks to New River Harley Davidson Riding Academy for providing the best environment and the best instructor “Moe” while taking the BRC. You folks do it right!
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August 2024 by Jeff Nitchman
Clean bike shop, supports military right across from base
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July 2024 by casey jones
Very friendly people here!
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July 2024 by Jacksonville Jared
Go see Jon at NRHD. Thanks for your knowledge and help on previous purchases.
The entire staff at NRHD has been a pleasure to deal with.
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July 2024 by Alden Thomas
Awesome
Easy to work with
Knowledgeable helpful and friendly
And friendly. Bid i mention that the were friendly.
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June 2024 by Denny Raabe
Love coming here for the free bike inspection. What an absolute hookup and everyone is nice.
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May 2024 by patrick crowe
Thanks for the awesome service from Miguel and everyone up at new river for making it an easy and enjoyable experience.
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May 2024 by Kristin Terstriep
My husband came in to purchase his first Harley but wasn’t sure exactly what he wanted. Miguel was so kind and patient throughout the process. He explained everything with such detail that it made the process comfortable and honestly even fun. Every person that was working that day was friendly and the environment was very inviting. 10 out of 10!
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May 2024 by Mark Hallquist
Always great help when you need it. Difficult to get a service appointment. Always having to book a couple of weeks out. Ending up going to boneyard because they have an opening right away.
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May 2024 by Robert Christakos
Fantastic staff. Everyone is friendly and more than helpful. No pressure by sales staff and willing to answer any and all questions about the variety of motorcycles and maintenance.
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May 2024 by Ray Rieker
Great selection of goods. Friendly staff.