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11AM - 8PM
356 Western Blvd, Jacksonville
Mobile Phones
“Amazing, fast, and knowledgeable. She helped me initiate the claim. Explained the process and everything to me. Answered any questions I had. Had my phone ready for pickup after a few hours later and it was during a busy day! Very sweet and excellent social skills.”
“I just want to say Stebie has so far been the absolute best employee I had ever met while being a Verizon customer for 10+ years. His knowledge of the company is impeccable and his professionalism is astonishing. He truly needs to be recognized for his amazing work. I will never seek another employee other than him. Always know all promotional offers including assisting many coworkers of mine. Absolutely needs a raise!!! Or a bonus! Truly a huge asset to this company, can’t explain the gratitude I have towards him. He’s saved so much on my plan and noticed I was over paying due to another employee over charged my account. Including aiding me on my upgrade. Again, please recognize this amazing employee. If you’re reading this review please request Stebie on Lejeune boulevard!”
“Dustin sent text that phone had arrived. I had trouble with some of the things I needed to do with my old phone and he demonstrated the utmost patience getting that straightened out. He answered every question I had and told me to drop back in after working with the new phone a while. He helped other customers while we waited for downloading on my phone. Answered questions from other employees with the same patience he displayed the time I was in the store. One customer didn't want anyone else to help her, but wanted to wait for him. I can see why! A totally great experience!”
“Amazing customer Service from George at the 251 Western Blvd
Jacksonville, NC 28546
United States, Verizon store location. My phone service was down and I was not able to set it back up. Fixed my cellular as fast as possible and now I am able to get back on my university studies website and have gps capabilities to get around and to university. Saved me a world of stress with beyond impressive patience, kindness, respect and compassion. -Thank you, George”
“Excellent help from elijah, thought I was forever locked out of my phone and I found someone that knew exactly what they were doing. Thank you Elijah, thank you t-mobile for my phone back.”
“Lost my phone walked in not knowing if I could get my contacts or information Diana helped me get a Celero phone and she was able to retrieve all my contacts and pictures thank you for being so patient”
10AM - 7PM
571 Yopp Rd Ste D303, Jacksonville
Mobile Phones
“This review is on behalf of my husband. He came to this location for a new iPhone since his new one broke. He came home with a brand new iphone 14 pro max and satisfied by the amazing customer service provided by Helen. She was extremely helpful and caring. She didn’t even mind staying after closing hours helping him. I recommend this location a 1000%. If you need help with anything make sure to ask for Helen.”
“I really appreciate Noel helping me to get my phone work and add my thirds phone on Cricket service. And he also help me with discount programs and got $30 off from my monthly payments whoohh thank you so much! God bless! That what I’m talking about good customer service! Yeahhh!!!!”
“Breon was more helpful than the other AT&T western location. He was working on 3 customers at the same time and didn't miss a step. Extremely professional and knowledgeable.”
“After being told by another location that ATT did not carry a wifi Hotspot, even after showing them one on the ATT website, I went to this store. The staff there was both amazingly professional and exceptionally helpful. They were not pushy and overall made my experience one of the best I have had with an ATT store.”
“Koty and Rachel were so helpful and friendly during the process of upgrading my phone. It took some time because of all of the stuff on my old phone, but they were patient and made sure everything got transferred. Overall a wonderful experience talking with them.”
“Randy is The best and Most helpful associate in the entire Company of US Cellular. I know having worked for a corporate office for over 10 years. Now that it's been many years since, Randy has given me the best customer service and help with current technology. Thank you Randy for your quick and efficient service!”
“My family and I went to upgrade our phones. We were greeted immediately by Bo and had the best time!! He was wonderful to work with, knowledgeable and so much fun!! Very personable and connected with us. We also had the pleasure of working with Rolando and he too was amazing!! I can't thank these gentlemen enough for their assistance!! They are top notch, way above 5 stars!! They even had to stay a bit after closing to finish up our transaction and did not rush us to leave. Thank you Bo and Rolando!!”
“I love going and getting the hot food meals here! And whenever Kim is working, I know i'm going to get a smile and good service! Will definitely coming back and hope Kim will be there every time!”
“A big shoutout to Kierra, who helped me with no issues and not killing me for walking in 9 minutes before closing. Had my phone fixed at geek squad and needed my eSim reset, once I walked in she instantly walked over with zero thought and quickly assited and had me out of there before closing.”
“Zay and James were absolutely amazing they providing outstanding service and gave me the best deal for my money if you are looking for great customer and amazing deals shop here!
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“Had troubles with this store before, but it seems to be doing a lot better with Mallory and Ashley ghost helping us at the front desk. They both provided great service and gave us tons of knowledge on the items we have received”
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“I came here today to see if they could fix my IPhone port that wasn’t charging properly. The gentleman fixed it in 2 minutes and didn’t even charge me. This place is outstanding and I will give him my business in the future! A Plus!!”