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January 2024 by shadowslayer19cg
Got my mattress from here, and I've had the best sleep. I have back problems, and it has definitely made them go away. The manager is really nice, and he's a Harry Potter nerd, so that gives him brownie points.
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January 2024 by Thomas Burns
Sean and his co-worker (I'm sorry that I forgot her name) were both awesome, not pushy and whole heartedly wanted to help us find the best mattress for us, not the most expensive mattress for them.
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January 2024 by Deanne Detrow
Salewomen was excellent. Handled multiple clients at once. And still made me feel like she was paying attention to my needs for a new mattress. Cannot wait for it to be delivered.
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December 2023 by Emily Kirk
We worked with Sean and he was excellent - knowledge, affable, and pleasant all around. I don't recall the name of the lovely woman working at the time as well, but she helped keep our son busy while we shopped and that was deeply appreciated.The store had a great selection to try from, and options at every price point. Will definitely return for any future bed related needs.
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December 2023 by Stephen Abernathy
Adrinna helped our family find the perfect mattress. Told her our budget, what we wanted, and she showed us our options and was knowledgeable about all of them. Good customer service and good experience, now just waiting for our mattress to be delivered and we are so excited!
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November 2023 by Shannon Lea
This was the best shopping experience. Mattress shopping can be overwhelming, but Sean did a great job figuring out what was best, then worked in our price range, and got us out quickly!! I am so excited to sleep on my new mattress. Thank you!
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November 2023 by Lana Skinner
Very pleased with the prices, and the customer service was out of this world! Scott was extremely knowledgeable, helpful and friendly, and helped us to quickly get into our new amazing bed!
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November 2023 by Robert E Hayes
Very impressive. They really want your business and will listen to you about your needs.Clean , friendly, and very knowledgeable.On top of everything , affordable.ThanksROBERT HAYES
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October 2023 by Crystal Morgan
Sean is the best with his customer service!! My fiancé and I knew coming in that investing in a mattress was important and we knew roughly what we liked in firmness but we literally walked out knowing so much about how we can sleep better and it be manageable( payment options) vs buying blind. Sean was so helpful, patient, he listened and really made it Fun and simple while we decided what we liked! I will forever use this company(well In the next 15yrs when we need a new one) but for sheets/new pillows, maybe upgrading kids beds later. Thank you for your help! Don't go to other store I can promise you will leave with questions and pay more!
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October 2023 by Nicole Rae
If I could give zero I would. Came in the store to purchase a mattress. The salesman was great and very helpful. Then the manager came over to help us. We let him know the mattresses we wanted and asked for prices. The manger said, “let me get your number and I’ll get them to you right away by phone or text.” Never heard from them again. Not good business saying one thing, and not following through. We needed a mattress badly too and reiterated that. Thankfully my husband and I went to Mattress Warehouse and spent our $6,000. They care about the people that walk in their doors.
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September 2023 by scott cowan
Today my fiancé and I had the pleasure of purchasing a mattress and 2 pillows from Adrinna! Adrinna provided amazing service, listening and asking probing questions to help us find a mattress that suited both our sleeping. She was very patient, professional, and not pushy in any way. Additionally, she helped us to get the best deals. Adrinna is not only a sleep expert but a sales expert. Thank you mattress firm and Adrinna!!!
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September 2023 by Jazz Vu
Visited Jacksonville Mattress Firm. Moved to North Carolina. Visited Jacksonville Mattress Firm again. Bought a bed. Adrinna was the best. Would recommend the experience to anyone.
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September 2023 by GEORGE ROHRBERG
Great experience. The salesman was knowledgeable and extremely helpful.The entire event was much better than I expected.
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September 2023 by stacie holliday
Our experience was excellent, our sales woman was wonderful, she had a lot of knowledge and answered all my questions. I bought and bed and adjustable platform by the end. I would suggest anyone looking for a mattress to visit Zoa. She is your girl. She has answers for questions you didn’t know you needed to ask in order to buy the right mattress for you.
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September 2023 by bray P
Extremely helpful staff.Zoe made it happen for us .Great price
