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February 2024 by Michael F.
I recently visited a Jiffy Lube location for a state inspection, oil change, and tire rotation. While the staff members were courteous during our interactions, I must express my concern over the quality of the service I received, which, unfortunately, fell short of the professional standards I anticipated. Firstly, I discovered that the cabin air filter cover had not been replaced properly and was left discarded under a seat. Such oversight can be easily overlooked but speaks volumes about the attention to detail during the service especially since the filter is behind the glovebox. Furthermore, the engine cover was not secured back in place correctly, which led to it sliding forward and off the engine during my drive home. The most concerning issue arose with the smell of burnt oil during my drive, initially assumed to be residual spillage from the oil change. However, upon arriving home, I was dismayed to find a significant amount of oil on my driveway, traced back to the oil pan drain plug being approximately 1/2-3/4 unscrewed, allowing oil to spray out. As someone with over 20 years of experience as a mechanic, I was able to address and rectify the situation swiftly, recognizing that such an oversight could have had catastrophic consequences for someone without the means to identify and fix it themselves. My intention in sharing this feedback is not to disparage but to highlight areas for potential improvement. Ensuring that all components are correctly reassembled and securely fastened during routine services is paramount to ensuring vehicle safety and reliability. I hope this review is taken as constructive feedback to enhance service quality and prevent similar experiences for other customers in the future.
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February 2024 by Steve Underwood
We decided to avoid the expense of the dealership oil change and went here instead. Big mistake. First they tried to sell everything under the sun to my wife saying we never had it done despite our records showing we did. They pulled the air filter and cabin air filter out to show they needed changed but it’s something I’m more than capable of installing. Today I went to install the air filter and cabin air filter and got a glimpse of their handwork. First, I found the screwdriver on top of the passenger side battery. That could have been major if it shorted out on the chassis. Next, only a few screws were tightened on the air filter cover. Next, the cover for the cabin air filter wasn’t reinstalled properly so it whistled when you used it. The glove box wasn’t installed correctly so it was crooked. Finally, there was oil all over the cover and chassis where the oil was put in and the oil filter was removed. I highly recommend not using this place if you want it done correctly and cleaned up after.
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February 2024 by Krishna Chetty
Rachel and her team are great. Quick, friendly and good service. It is first come first serve policy here. They do state inspections and most of the commom repirs and services at this place.
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February 2024 by NATIVEv CHICKY
Friendly and efficient staff got me in and out of there in 15 minutes for my oil change!
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January 2024 by Diego Ricci
Great staff always polite and quick service
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January 2024 by Kate Hopkins
Do NOT go here. While the workers were nice it was the most unprofessional experience I’ve had and extremely overpriced. I paid over 2x the amount of an oil change and only followed through because I failed to request a quote prior to them working on my vehicle. This is the last place I would take my vehicle to get work done.. go somewhere else.
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January 2024 by Rachel Graves
Rachel’s crew is really knowledgeable and makes me want to keep coming backService: Oil change
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January 2024 by Shante Humes
Got my car inspected today. Fast and friendly service. Rachel and the crew were really nice!!!
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January 2024 by Dalfin Blaske Jr
Staff did a wonderful job. Quick and thorough.
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January 2024 by ann kottal
I had to get a jump start Sunday afternoon. Jiffy Lube replaced my battery and checked all the additional equipment…at a reasonable price! The woman who took care of my car was knowledgeable and friendly. I had to take the car in the next day for an oil top off and she was quick to explain what might be happening to my oil levels. Big thank you and I’ll be back!
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January 2024 by Hello Sunshine
My visit to Jiffy Lube for a state inspection was nothing short of impressive. The staff's friendliness created a welcoming atmosphere, and their swift service ensured a hassle-free experience. The professionalism exhibited during the inspection showcased their commitment to both efficiency and customer satisfaction. Jiffy Lube's unique blend of speed and friendliness sets them apart in delivering a standout automotive service.
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January 2024 by Rolando Salonga
Excellent group. Fast and convenient.
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January 2024 by anthony colley
Nice people, get you in and out and do the job right. I've been turning wrenches since 1973. Just don't need the hassle anymore so let these guys take care of it.
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January 2024 by Catherine
DO NOT TRUST! We should've avoided this place from the start. My husband usually changes my oil but the plug was tighten too much so we brought the vehicle to jiffy lube for an oil change. $200 for synthetic oil and they didn't even add the oil. The milage has not gone up or above 1000 miles and the vehicle was shaking because some idiot decided to not add enough oil. The oil stick was dry and when my husband decided to check by removing the plug there was NOTHING. Oil doesn't just evaporate into nothing especially not after way LESS than 1000 miles so I'm absolutely positive that this location just robs clients of their money. Go literally anywhere else, there's a mechanic down the road that does it for way cheaper and doesn't scam clients.
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January 2024 by Hector Rosa
Went above and beyond what they needed to do. Will definitely recommend and will revisit.