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January 2024 by Sonia Erazo
I love shopping ?️ at JCPenney
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January 2024 by Ryan Lawson
Carol helped me out a lot with my suit. Thank you!
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January 2024 by Candy Joyner
Looking for sephora products but alas they were sold out.
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January 2024 by Wilma Oneil
Why have a phone number when no one answers. Called for operator 3 times no answer. W.O.
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December 2023 by Daris Leadbetter
Need more sizes in kids jeans. More nice straight leg. Not so many rip holes in legs and knees.
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December 2023 by John Oliver
Great deals. Staff was very pleasant and helpful
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November 2023 by Mary Phelps
I love JCPenny in the mall. I've shopped there for years. Great sales, good selection of clothes. They now have a JCP beauty cosmetic store inside which has replaced Sephora. Its organized, friendly, has many seasonal items & seasonal gift wrap. Catalog counter available for special orders & pick up. Credit card applications available. They've updated their clean public restrooms with infant changing table. The only service I do not utilize is their hair salon. As I've had a couple different bad experiences with them.( not recommended).
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November 2023 by Bryan Arendell
Are you serious???? Let's over charge for these materials that come from the earth for free in the first place. And let's make sure the lady in charge of hiring is someone who is afraid to give anyone a shot. Even if it's just a seasonal job. Make sure she takes her job for granted and keeps it until she dies. We don't want any change for the better at jcpenny. I mean really???? Lol what is happening ???? No change here in the south. What year is this 1860??????? ?
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November 2023 by June Lowell
Fully equipped for all stations, good deals and Hair salon. Very good!
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August 2023 by Donnie Howard
Great selections staff friendly and helpful
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August 2023 by Pat Morrow
Lisa and Cathy!I traveled to the Jacksonville Mall on July 19th for the JC Penny Black Friday because our Penny's store closed. I went to the jewelry department and was greeted with a smile by Lisa. She was amazing, friendly, and very helpful. She helped me choose the prefect chain for my beautiful Cross pendant.The next visit, a few days later... Cathy helped me with the purchase of the "Baby Birthstone Charms." There were three that were not available in the store, so she ordered them for me. Can you believe it...I received them in just 2 days time.
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August 2023 by Gina Williams
The staff there were awesome..went out of their way to assist me..Ms Joyce you ROCK!!
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July 2023 by Aubrey Czarnecki
After waiting to check out for 20 minutes, I was able to put my stuff on hold. Natalie did not tell me it would only be held for 24 hours. So I came back 2 days later and they already put it back, and now it’s gone. Her customer service was not very good and it was very frustrating.
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July 2023 by Dee (Dedinks)
Love this store. Nice clothing for women.
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July 2023 by Fatime Zerani-Parker
JCPenney is a good little place to go to shop. They have great sales, clean store, courteous staff
