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March 2024 by Kandace Marie Hodge
I came to storage rentals of America so that they can take their insurance off and put mine on, Samantha the manager helped me and she was so knowledgeable, she knows exactly what she’s doing. Samantha also helped me when my key broke inside my lock and she came out after work hours, using a tool to break my old lock off . Overall, Samantha is a absolutely, wonderful manager. She saved the day for me.
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March 2024 by Paula Thomas
They charge $35 for late fee ??? when it was securcare insurance was optional. Storage Rentals of America force you to get insurance even if your stuff is already insured. And the people that work in the new office on gum branch are extremely unprofessional.
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December 2023 by David Berm
I had a great experience with this storage unit. I found a great deal online and I had phenomenal costumer service at the store in person. They helped me buying a good lock and set up the password. The instructions to use the storage unit are clear and easy. Would totally recommend.
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November 2023 by wayne walker
I have been with them for some time now and the staff has been nothing but helpful and good to me.
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October 2023 by Patrick Kennedy
Was in a pickle relocating from another state. Had to store my whole home temporarily. Was able to get a unit no problems with no crazy sales pitch(big reason I choose SecurCare). Ended up needing a second unit. Drove right by a competitor and without hesitation leased another with SecurCare.
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September 2023 by Roslyn Blanc
I only been in the unit since last year June 2022 and the rent has increased on me twice . That is ridiculous!!
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August 2023 by Brittany D'Arcangelo Taramasco
I recently came back from Okinawa Japan and currently living in San Diego, I was extremely worried about my storage unit due to a divorce and my items being tampered with. I called into the office and Shawn personally went down to the storage unit and did his rounds and going out of his way to check on my unit. Shawn helped me with my gate code, and locks to help me feel more at ease with my items in this companies hands. We are all going through a lot and it is extremely difficult for a lot of us. I just want to thank Shawn for taking so many extra steps for me as a customer.
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July 2023 by Steven Clark
Thank you very much. The place is very clean and your customer service is Great ?
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June 2023 by DANIEL BUIS
Always friendly staff when I come to my storage unit, lot is cleaning and the staff is amazing, while there I would see the asst manager Shawn doing his lock checks and he would always check on me to see if things were alright, very friendly, polite, and professional. I recommend friends and family to use this storage unit facility before anywhere else
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June 2023 by Lisa Mendez
Just started leasing and so far so good. easy process to get setup and was able to start using my unit within an hour of signing up. secure gate and clean unit
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June 2023 by mrs hurt
Love this place. It's my 2nd time renting here. Shawn is my favorite. He is always super friendly and goes out of his way to speak to all "tenants" he sees during his rounds.
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March 2023 by Crystal Hutchins
This storage facility is great! The grounds are always kept clean and the staff has always been very helpful when I’ve needed them! Eleene is top notch in customer service and helped me understand and resolve an issue I had from changes after my move. Highly recommend this place!
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January 2023 by B Dimitres
Phone number does not work
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October 2022 by Bri White
While I didn't get the chance to use the storage facilities, I still had a very positive experience with this company. I reserved a unit a few weeks ahead of time while coordinating plans for moving, but plans changed at the last minute before I needed the unit. I was able to call the customer service line and cancel my reservation/get a refund easily. The gentleman I spoke with was friendly and helpful.
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September 2022 by Bri Dietz
While I didn't get the chance to use the storage facilities, I still had a very positive experience with this company. I reserved a unit a few weeks ahead of time while coordinating plans for moving, but plans changed at the last minute before I needed the unit. I was able to call the customer service line and cancel my reservation/get a refund easily. The gentleman I spoke with was friendly and helpful.