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January 2024 by Timothy Harris
I visited IFixNC when I forgot my daughter's password on her new phone. When I entered the I was welcomed into the store. I explained with was going on with the phone and was told not to worry they can unlock it. I left the phone, and about 2 hours later, they called that it was ready for pick up. I also purchased a screen protector for it. Great place to fix your phone.
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January 2024 by Bryce Robles
Needed my phone fixed quick, very happy with my experience. Katie rules got me in and out quick and on my way! Great customer service
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January 2024 by Donnie Lassiter
This establishment is top-notch. I brought my iPhone there with some problems with the connector. The man looked at it, turned it upside down and fixed it right there on the spot in less than five minutes I was in and out great customer service, and I asked him how much and he said thank you just put in a review so you can’t be better customer service than that I think you, sirI FIXNJP
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December 2023 by Peter Clark
my work Iphone SE took a major dive off a platform and shattered the screen. I called the iFixNC Jacksonville and they told me they could fix it quickly for a reasonable price. I took my phone there, and they checked it out thoroughly to make sure the shattered screen was the only problem, then relaced the screen while I waited. throughout the entire process they were very professional, polite and customer service focused. I will absolutely go there again for any electronics repair service and highly recommend them to anyone.
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November 2023 by krichardson
Had an issue with my iPhone not charging they noticed some fabric inside and removed it, no repair needed I got my phone back the same day FREE of charge. Saved me a hundred bucks and great customer service. Will definitely return if I have an issue with my phone.
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November 2023 by Audrianna Atkins
I absolutely love iFix! They are wonderful. I have been going to this establishment for years!!! Just recently I went in with a problem and finally met the owner. Needless to say he more than fixed my problem. I love this place. They have wonderful items for sale at a reasonable price. They also fix your electronics. Hands down the BEST electronics shop in Jacksonville.
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November 2023 by Ashley Timmerman
We were just in there not 5 minutes ago for a cracked switch screen. I've been putting off getting it repaired for over 6 months. The price they gave me was exactly what they quoted me [125] when i called 4 months ago. Drop off was quick and efficient and made multiple times better by the adorable pup. Go out to car, employee comes out with my switch and the protective screen I could have sworn I took off. Turns out the protective screen did exactly what it should have, and my switch has not been broken. While I definitely need to leave a 5 star review for the screen, these guys also get a 5 star review for being totally above board. If we ever *actually* break anything we will be back for sure.
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October 2023 by UNCLE_SAM_USMC
They were very fast with fixing my computer. Definitely quicker to get a repair then other stores. I definitely recommend!
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October 2023 by Z R
Bo or Beau I’m not sure, but this guy saved me major time. I called ahead about an issue with my phone not charging and he diagnosed it over the phone. Said it was probably just a dirty charging port. I thought well lets give this a shot. Has to be better than pushy sales people at spectrum trying to get me to upgrade or sell me a refurbished phone.Got to store and waited a fraction of the time as the spectrum store and lo and behold he nailed it. In 5 mins phone was charging like when it came out of the box. 50 stars if i could
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October 2023 by Brandon Miller
These guys are always great here, I’ve brought my PC and my phone in for issues and they are always very fast and reasonable and professional. Highly recommend for any and all tech issues!
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September 2023 by Kendra Tocco
Great experience! My partner’s phone wouldn’t turn on after getting wet and we didn’t know what to do. They fixed his phone in less than a couple of hours and they were super friendly and understanding! Would definitely come again and recommend to anyone.
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September 2023 by Trystian Mock
Absolutely phenomenal service. They have an exceptionally kind and helpful staff. My custom built pc was giving them quite of bit of trouble and the technician was amazing about it. Communicating with me what he thought it was and what he was going to do to fix it. Their pricing was also amazing plus a 90 day warranty on all repairs!! 100% recommend and I will be going back in the future.
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September 2023 by Anna Saucedo
This place is AWESOME. I needed my laptop to work (screen was not turning on) went in on a Saturday and they helped me immediately. Opened it up, quick troubleshooting and got it working. Very friendly staff as well, I was helped by Ashley at the front. Best Buy Geek squad had me waiting a day to be seen, but the people here are experts just like them. I would highly recommend you give this place a go if you need electronic help fast!
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September 2023 by Venus F.
i was sold a garbage screen protector that supposedly was drop proof and the guy demonstrated by smashing the screen with a hammer. DO NOT WASTE YOUR MONEY ON THIS PRODUCT. It bubbles, I dropped my phone and the screen cracked. I called ifixnc to see if they could replace the screen, since their screen protector was a lie and the lady said I would have to pay them to redo the screen. I can fix my phone myself, all you have to do is order the parts. Ifixnc lost my business. sad because I've trusted them for over 4 years.
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August 2023 by Mark W.
My second trip to this repair shop. First time I had a fried hard drive I was trying to recover data from. They weren't able to get anything useful, I took that to be because the hard drive was damaged. This trip needed a laptop lid repaired. Got a call saying they had replaced the hinge, but the battery was toast and I needed a new battery, Also, said there's a problem with the motherboard. I said stop don't do anything else. Picked up the laptop and the Battery and motherboard seem to be fine. But they forgot to hook up the sound card, so no audio. Took it back . They seem to laugh at their mistake. Last time I will be taking anything there.
