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March 2024 by Aleah Wilhelm
The staff is knowledgeable and friendly, the offices are always clean and tidy, the service is exceptional. Worth every penny to be sure my taxes are done correctly, every time!
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February 2024 by Sue Derstine
Materials provided ahead of time to aid collection of documents and informationProfessional interactions with a caring tax preparerUpdates about the filing process
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February 2024 by Crystal James
Always friendly and very time efficient. Love these ladies!
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May 2023 by Shane Hardie
H&R Block has been the best tax preparers that I have used. Fast, efficient and courteous!
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March 2023 by Jennifer Elkournayti
I've been getting my taxes done at H&R Block since 2016. The front dest person is always Courteous. The Tax Preparer is always knowledgeable, courteous, explains everything as they are doing the taxes, gives suggestions for the following year and are caring.
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August 2022 by ryananneclemmer
Heather at the Jacksonville NC location was extremely helpful and knowledgeable with all my questions. A lot has changed for me tax wise and I am thankful to have found her!
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June 2022 by Dartha Campbell
they have done our taxes for years and we have never had a problem with them. If there is a problem with the taxes themselves, they go out of their way to correct it. They are helpful and quick to offer solutions to troubling issues we might not be aware of.
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April 2022 by Miguel Garcia jr
Heather was awesome, very knowledgeable and didn't not give up until my taxes were accurate.
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April 2022 by sheila ashley
tax pro was very easy to talk to , made us very comfortable discussing our concerns
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April 2022 by Drake Pangelinan
Very professional staff. I was in and out in no time at all.
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March 2022 by Justin Vickers
Super kind and patient people. The staff there are extremely professional and respectful. I will be filing with H&R Block for the foreseeable future!
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February 2022 by Matthew Dutton
Not pertaining to this location specifically, but H&R Block in general. It is an insanely overpriced service that does not do anything special to get you more money. I used H&R Block for 2 years before this year and was satisfied with their services.. that was until I had to introduce a few more documents into my return and they absolutely taxed me on them. They were trying to charge me over $550 in filing fees for my return. I then uploaded all my documents myself into TurboTax to compare the results and they were identical. Except 100% free since I did it myself. Their “tax pros” don’t do anything special except charge you $60 for scanning ONE form into the system or over $150 for filing the documents for your dependents. Absolutely ludicrous. I DO NOT recommend this tax service at all. You will lose money.
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February 2022 by Daniel Wright
This was our first time and the absolute last time that we will be doing taxes with these people. Very rude sarcastic people were no help at all and it’s like if we had documents on our phone they just didn’t want to help. You are honestly better off using Intuit turbo tax. Made an appointment just to waste my time.
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April 2021 by Shannon Nicole
Every person that I spoke to at this location was knowledgeable and professional. Service was lightning fast and I was also given useful advice for next tax year. I just walked in with no appointment and less than an hour later my taxes were filed. I was extremely satisfied.
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April 2021 by karen
The workers (John Chapman) Has always and will always do my taxes. He is very professional and knowledgeable when doing my taxes.
