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December 2023 by David Santiago
The ladies at this hot topic are dope as hell. Love going there because they know me and always have suggestions that pertain to the things I wear or collect. They pay attention to the details. Their customer service is on POINT!
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December 2023 by Matthew Colvin-Sahagian
Very good service, normally can find everything I need for nerds, goths, and emos alike.
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December 2023 by Kris Williams
Went here to pick out a birthday gift and the lady who helped me pick out a skirt that'd go well with my corset and boots was amazing! I was really nervous but I'm glad she was able to help me! Unfortunately the skirt I ended up going with had a missing stud and we had to order one through them, I think there was a misunderstanding because it got shipped to the store vs our home address but we emailed and got that figured out to where they'll ship it to us instead of the mall.
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December 2023 by Scott Fennell
First time I've been been in this store in probably 10-12 years and sadly I'd have to say that it's not no where like it use to be. I use to live for the weekends to go visit this store....but now the apparels are not as "hip" as they use to say. The items are not as cool and eye catching as before.. The employee that I did see focused more on following me around like I was a criminal about to steal something instead of asking me the real reason I was walking around looking dumbfied needing help trying to find a product. So that wasn't very professional at all. And to top it all off and probably the number #1 reason that I've given Hop Topic™ located in the mall in Jacksonville North Carolina a 1 ⭐ star review is the music they had playing in store. Absolutely terrible. I use to love y'all I really did.. but now I say there's nothing hot about that topic..but Spencer's a few stores down 5stars all day
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December 2023 by Damon Ipock
Great store with a great selection of tshirts. Comics, anime and tons more!
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November 2023 by Mary Phelps
Friendly greetings. Coupons available and card for reward savings. Pricey since novelty items.Fitting rooms. Many trendy styles and fashions. From anime, popular characters such as Hello kitty, Rick & Morty, Scooby-Doo, classic rock band t-shirts, accessories, vintage junior sizes from small to XL. Describe as popular with young teens into goth, black. Funky Pop, toys small gifts, candy such as pop rocks, gummies etc.
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November 2023 by Lindsey G
Editing my review to say the staff has gotten increasingly rude and unhelpful. Don't expect to be able to try anything on, they use the only fitting room as a storage unit. Not impressed at all.
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November 2023 by Mary Hazzard
Friendly greetings. Coupons available and card for reward savings. Pricey since novelty items.Fitting rooms. Many trendy styles and fashions. From anime, popular characters such as Hello kitty, Rick & Morty, Scooby-Doo, classic rock band t-shirts, accessories, vintage junior sizes from small to XL. Describe as popular with young teens into goth, black. Funky Pop, toys small gifts, candy such as pop rocks, gummies etc.
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October 2023 by Jennifer Castaneda
Wanted to give a shout-out to the Hot Topic at the Jacksonville Mall, NC - Evie was so friendly, kind and her customer service 5 Star. My daughter felt so identified at the store all the girls today were so nice but Evie especially took good care of us. She checked for the size sweater we were looking for, checked the website, made suggestions, connected just for a cool moment w/ my daughter on common likes and spoke to us on promotions. We left so happy and taken care of. Thank you for the great visit today.
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September 2023 by Chris Nichols
You know this is always going to be the one-stop shop for all of us people with the style. Nothing bad about hot topic
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August 2023 by Joyce Schirmer
Wish they still had harry potter items, but one of my favorite stores
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August 2023 by Mat Hall (That guy with the beard)
Has really gone down hill since I was a kid. Same boring stuff. If you wear larger than a 1x tshirt, don't bother.
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June 2023 by Helen Nguyen
It took my daughter to hot topic to get some stuff for her and clothes it wasn’t bad but the store was a bit small and stuff were kinda pricey but overall it was nice
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June 2023 by Kimberly Charfauros
Staff are always willing to help find something and answer questions.
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May 2023 by martha m
I really liked the store the customer associates were very helpful and informative and merchandise both in store and online. Would highly recommend to everyone.
