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February 2024 by Calvin Meadows
I am a contractor delivery driver I deliver for multiple places the other day was a grill that they loaded on the truck but instead of laying it down slowly they had it upright well wind and that do not mix very well it tipped over and landed hard I had it strapped down and the way drivers are in this town they see the item but yet they want to push u down the road . Now they say I cannot deliver for that store again . Well maybe that is why no one is picking the loads that go out of town so they have to sit awhile till the price goes up before those others accept .. but anyway im not a employee for them or the delivery outfit . But yet I get fussed out for it by the return people . .... I hope they see this. Should talk to the one employee that loaded the grill.
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February 2024 by Keith W.
Bought a dishwasher from homedepot.com and had delivered to the house. Turns out the machine was faulty and flooded my kitchen doing considerable damage. Home Depot refused to back it up and even charged me for the installation. Impossible people to deal with - ignored proof and bailed on me. Don't buy from them if you care about quality or integrity.
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February 2024 by darron carmon
I purchased 2 queen beds with led lights, Bluetooth speakers, and massage pads in the headboard. On one of the beds the massage pad didn't come on after being plugged up. I contacted customer service who quickly replaced the bed without hassle. I am very pleased with this purchase and will purchase from them again.
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February 2024 by Scott Eichelberger
It’s always good when their employee argues with you and calls you a liar. How about some better customer service skills????
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January 2024 by Antonio
Rob was awesome and very helpful!!!
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January 2024 by nashira morgan-skinner
Very caring and helpful when needing assistance
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January 2024 by Eric Garris
Time and money wasted on a special order. Won't be back
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January 2024 by Mike Maust
This Home Depot offers a truly unique flooring experience – perfect for those who appreciate the thrill of the chase in trying to reach them, find joy in unexpected delays due to incorrect measurements, and have an inclination for contractors (USIG-Wilmington) who keep you on your toes with ever-changing schedule, and sub-par craftsmanship. If chaos is your appeal, this Home Depot is your ultimate destination! Personally, I’ve had enough “fun”, and will never use them again.
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January 2024 by Brian Nunn
Good option to Lowes.
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January 2024 by Thomas Williams
Awesome people, veteran friendly.
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January 2024 by Tommie Thomas
Nice clean and well organized store
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December 2023 by Chimney Rock
Came in this evening looking for a tool that I needed for a repair. Gary helped me greatly in finding everything I needed plus answered a few questions I have on an upgrade I'm about to make. Thanks to Gary he's awesome and knows his stuff
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November 2023 by Tanysha Simmons
Woke up early this morning to go and reserve a ladder before work. I called back to cancel after the contractor was unable to install my foyer chandelier (that previously I bought from THD). Instead of refunded me my deposit, they charged me the full rental price. Keep in mind, the ladder never left their premises. I spend way too much money in this store to receive this kind of customer service. Back to Lowe's I'll go!
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November 2023 by K T
lets face it, there are two games in town. One side is Lowes the other is Home Depot. What brings me always to Home Depot first? The indoor plants that they always have. And there is always something on sale to add to my plant selection. I know, that's a crazy reason. but it's true.
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November 2023 by Kelly Brady
Worker made me feel like I was in his home, and he couldn't figure out why I was there. Was also rude to other workers. You could tell he was loved. Bless his heart. Got what I needed. Lowes didn't have it.
