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December 2023 by Kylie J.
I always come here for oil changes because the staff is so nice and personable. Yesterday John helped us and he was amazing! Highly recommend.
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November 2023 by M
John and his staff was very professional and kind and here is why:1. Professionalism and Knowledgeable Staff: The staff at Vavoline oil chamge exhibited exceptional professionalism. From the moment I entered, I was greeted with friendly smiles, and they made sure to address all my concerns in a knowledgeable and professional manner. Their expertise was evident, and they took the time to explain every step of the oil service process.2. Prompt and Efficient Service: I was amazed at how quickly Vavoline oil service handled my oil service. Despite being a busy day, they ensured that I didn't have to wait for an extended period. The team efficiently managed their time, minimizing any inconvenience on my end. I appreciated their commitment to swift yet thorough service.3. Thorough Inspection and Maintenance: During the oil service, the technicians at Vavoline oil service went above and beyond by meticulously inspecting my vehicle. They not only changed the oil but also checked the fluid levels, filters, and even helped me identify potential issues that could be addressed before they became major problems. Their attention to detail and dedication to service was excellent.
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November 2023 by brooke wasson
Went in 11/16Service was fast & friendly. John was great! Even gave my kiddos candy. I’ve been going to this location for awhile now and plan to return.
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November 2023 by Nina Maiorano
I had a WONDERFUL experience with my full service oil change! They were all very professional and quick. You can tell the Manager, John was super informative and happy to be there. They all seemed to know what they were doing and love their job which I can appreciate. They also give military discounts! A little pricey but for the quick and processional experience, I did not mind.Services: Air & cabin filter replacement
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November 2023 by Christopher J.
I went in there intending to get my oil changed and get on the road, which turned into them getting a key that had been stuck in my trunk for the last couple of months unstuck just because they're good like that. Great individuals working there and an all around good mood.
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November 2023 by Tilanesha Riggsbee
I was extremely satisfied with the customer service I received on yesterday. John, Tyrone and Kim were amazing. Thanks for the quick turn around time!
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October 2023 by Honest R.
I came in for an oil change and state safety inspection. The guys told me my oil was still clean and that my car didn't need an oil change! My jaw dropped; my sticker said I was due and they said I still have another 2,000 miles easily before needing a change. That honesty and honorable way to represent a business; I will absolutely be trusting them with my car in 2,000 miles! thanks guys for refreshing my views on humanity!
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October 2023 by Rachel Wilson
DO NOT TAKE YOUR CAR HERE!! They do not know what they are doing!! They almost blew up my brand new 2019 Nissan pathfinder!! Right after we got the oil changed we noticed dark thick blue/gray smoke coming out. We took it to a mechanic having no idea what was wrong but figured it was something with the oil since it just started acting up right after we got it changed. The mechanic said they put way too much oil in which caused it to start burning oil! It could have been very bad for our car! Our mechanic wrote us a diagnosis and receipt and said take it back to them to get your money back. We went to talk to them and even showed them videos of our car and the smoke. They blew us off for three weeks. Finally my husband got to talk to a supervisor who clearly has no costumer service and probably hates his life. They were all useless. We contacted cooperate and they will be holding accountable who did this to our car. They could have just given us our money back and things wouldn’t have gotten this far. I hope the person (whose name I have) looses his job. He needs a lesson on how to work on ALL CARS. we will still be paying to have our car fixed over the next few months as this is not just a one time fix!! Absolutely ridiculous!!!
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October 2023 by Kelly Mcgeorge
I've been here multiple times with decent results but my last visit will be my last. I had a low tire when I arrived and it was not checked or filled, even though it said on the receipt that it was. If you advertise that you do an inspection, you probably should actually do it. Also stated on my receipt I denied the manufacturer recommended oil, this was never discussed with me so Im not even sure what it means or if I got the right oil. On top of this, I ran over something in the parking lot, which caused me to have a flat tire 2 miles down the road. Things happen and I get it, but I filed a claim with corporate and they were supposed to call me within a few days and I've never heard anything back.
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October 2023 by Byron Pelaez
I went there for an inspection at 4:00 PM and was told they could not do because they were leaving. I ended going to Castro down the road and then went and got my new registration. When we drove by the Valvoline Instant Oil Change, I saw they were still open, no cars the bays and the employees standing and talking. They have lost my business because they just did not want to deal with it because, I guess $13.00 for an inspection isn’t worth it. To me money earned is always good. I will drive down the road instead.
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October 2023 by Erin McCoy
What a great experience at this location! Fast, friendly and professional. Thank you to Nick and all the crew! Will ONLY be going to this location in the future!!! Wow!! Highly recommend.Service: Oil change
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September 2023 by Daniel Nations
Great experience. Went in for inspection. Had bad taillight. They changed it. Relatively a pleasant experience!
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August 2023 by Hannah Proctor
The people here are so nice & patient, not to mention they work super fast. I was out in 10 mins. I will never take my car anywhere else!!
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August 2023 by Justin York
Quick, easy, and even saved me some money on something I could've done myself! Daniel helped me out, but they were all great, I'll definitely be continuing to come here!
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July 2023 by Elaine Salinas
If I could give this place a zero, I would. The amount of stress that I went through after only getting a oil change at this location was unnecessary. First off, I called the location before I arrived to make sure that they were open and not super busy. When I arrive to the location, a car pulled in ahead of me and no one came out for about five minutes. I called about six times before the other car decided to leave. I should’ve left with them, instead I went to park out front to go inside, but when the service people saw that I was not leaving, they came out and asked how they could help me. A young gentleman told me to come to bay one after I explained that I just needed an oil change. I pulled around and they did my oil change but did not know how much to put in it. They said the yellow stick was 4.9 quarts, and the red stick was 5.1 quarts. They proceeded to put a whopping 5.7 quarts of oil in, I’m guessing just to be safe, even though over filling the oil can mess up my engine and make driving extremely unsafe and cause problems for later. I left and went to a friends for just a few minutes and when I came out, there was a huge puddle of oil under my car, I took it to a mechanic at another shop, because I was scared to take it back, and they had to wash, spray, and dry everything under my hood, because oil had went everywhere. He explained to me and showed me that they overfilled my oil. He also told me that the, air filter was loose and not hand tight. I have no leak they are just extremely careless here, and I was freaking out most of all day thinking something was wrong with my vehicle when it was just careless young men. Will never return to this establishment. Go somewhere else!
