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January 2024 by Roberto Hecksher
Awesome staff! JESS is the best! I went in for a gaming headset and was up sold on an Xbox series x. 5/5
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August 2023 by Tiffany Stout
This is the best GameStop in Jacksonville. Every time I’ve gone, their staff is always so nice and helpful. They’re well informed and offer great service
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July 2023 by The Motha Effin Pooch
My wife and I sold our 2 iPhones here to get some cash and the worker Rob didn't do anything properly. He scanned the phones and then gave us the amount we would make and didn't even factory reset the phones! Just turned off "find my iphone" and put it in his drawer. The next day we go back to have them factory reset in front of us and they did, but who knows if Rob or the workers were going through our texts, photos, etc. The manager Jess said they are supposed to just turn them on airplane mode and then off and that's it. So I guess it' ok to invade our privacy. I made sure corporate knows about this.
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May 2023 by Avalon Bell
Alonzo is so sweet and very helpful, he's always greeting me the times that is there. I always look forward to seeing him. Also Jess is sweet too!
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April 2023 by Mark Byrge
Wasn’t open and no one answers the phone ever.
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February 2023 by ARMADRAGON 625
They had a ps5, but I couldn't afford it.
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February 2023 by Amy Knobloch
Every time we come in Jess is awesome and she helped us out a lot today getting my son a birthday gift! Thank you Jess!!
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December 2022 by Rod Wooz
Helpful salesperson and friendly atmosphere for all your gaming needs.
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November 2022 by Robert Coleman
Gamestop has some of the most knowledgeable people !
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October 2022 by KENNETH MOODY
Great store. They carry games, gaming supplies, and collectable figures. The store is well organized and presentable. the staff is friendly and helpful. You can get good deals on their sale items. I picked up a couple of Figures that normally sell for over $20 for only $10.
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September 2022 by Liz Parasconda
Ms.Denise helped me tremendously and was wonderful! I showed her the price that it said online versus in store and she immediately did the price match! She made this experience easy wonderful and quick!!
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August 2022 by Christopher Jones
Great customer service, very friendly and professional. The store is organized and they have a good selection of games and other stuff.
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July 2022 by Alexander Clute
Overpriced stuff, but the staff here is wonderful
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April 2022 by Mr Grumpy
Fun place to see friendly Staff with honest opinions and FUN personalities!! And the games, collectibles and extra stuff is always ever changing with cool new exclusives that are a MUST HAVE for all real fans out here!! Don't miss out on this Spot!!
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February 2022 by Tom Hockin
Manager was great. Was in and out quickly.