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December 2023 by Ashley Rodgers
Nice staff and clean store. Just a smaller version of the store right in Jacksonville.
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November 2023 by Karen C.
I went in looking for a sectional and had the pleasure of having Marie be my sales person. She pointed out things I never even thought about. She took the time to go over the pros and cons of each and then gave me a few minutes to think and make my choice. Financing was quick and easy. It was lightly raining but I wanted to take my stuff home. They wrapped everything in plastic. Then Marie with long nails and boots was jumping in and out of the bed of my truck like a gymnast along with help from Reggie that had just had back surgery! They went above and beyond!!! I'm already planning my next purchase. One more thing the prices are fantastic!
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October 2023 by Robert Sarubbi
Jim my salesman was great, delivery crew was amazing. The only other issues was receiving used furniture from the showroom floor that they resolved after 90 days. I will never shop there again.Don’t waste your time & money
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September 2023 by Liz Couser
We went to Furniture Fair to purchase a recliner after visiting other furniture stored with no luck. We were not so excited about it as our experiences at other furniture stores were not great. MR Edd was assisting us. We found a chair we wanted and purchased it. Mr Edd was fantastic. There was no high pressure and he is a genuine human being. We liked the recliner so much we went back a purchased a second. I looked for Mr Edd again and he helped us a second time. He made the experience so positive. Furniture Fair better honor and keep this man!!! As for the chairs.....they were priced great and they are comfortable and so worth the money spent. The warehouse personnel were very hardworking and respectful.
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February 2023 by Monteith Suggs
Store looks bland. No color. Selection needs upgrade. Nothing pops out and grabs your attention. Hwy 24 store.
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January 2023 by Tiffany Garces Mulliken
If I could give 0 stars, I would. Customer service while in person is the ONLY upside to this experience. Our sectional is tearing at multiple seams, which isnt covered of course! We both work full time, so for a couch that is seeing minimal use, Id expect it to look as such. We've contacted the service desk for a spot that SHOULD be covered under warranty, and have yet to hear back after many calls.
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August 2022 by SKG32
Initially a great experience purchasing a couch set from this location. The sales rep was great and extremely helpful.A few months later our couch began to split at one of the seams. After purchasing the warranty on the couch after the sales rep insisted the ease of repairs... we were lied to the warranty is terrible and the process is impossible to get repairs. After a Google of the company GBS Enterprises they have nothing but 1 star reviews through the BBB. Waste of money would not recommend.Update: they refused to cover the tear at the seams apparently its in the fine print, and have yet to hear from furniture fair despite attempting to call multiple times...
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August 2022 by James Evans
Excellent quality furniture at reasonable prices. We decorated the living room in our new home with furniture purchased from Furniture Fair. Talk with the manager Jim he will make sure you receive all the discounts you are entitled to receive.
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August 2022 by Julie C.
Amazing customer service!! They are very welcoming upon arrival. Sales are very attentive & knowledgeable regarding furniture textures, fabrics, measurements etc... Prices are reasonable & they have many promotions. This is the place to buy furniture! Look no further. We were even thanked for our business. **Avoid American Freight Furniture** The young pregnant lady at the counter has no time to help customers. Very rude & obnoxious. Don't believe the "same day delivery"- it's an illusion to get people to come in who they have no time for.
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February 2022 by Kyle Williams
Christine was very rude and and disrespectful to my wife and I when we went in. I will NOT be shopping there any longer and I will be saving all of my friends and family the trouble by telling them not to shop there either. I am very disappointed in the quality of service and feel bad for anyone working under her.
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September 2021 by Garry Ickenroth
Friendly staff, good values on furniture
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January 2021 by 1966Torchwood
It was a wonderful experience. The staff were awesome and took great care of us
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January 2021 by Brittany Leann
Just wanted to thank Natasha Donley at the lejuene blvd. location. She was so patient and did her best with insuring I left with a sectional we were happy with! Thank you for all the running around, phone calls, finding out all the information for us, and helping us find exactly what we were looking for!! Super excited for it to get here and can not wait to work with her more as we fill our forever home!! THANK YOU!!
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January 2021 by Brittany Stewart
Just wanted to thank Natasha Donley at the lejuene blvd. location. She was so patient and did her best with insuring I left with a sectional we were happy with! Thank you for all the running around, phone calls, finding out all the information for us, and helping us find exactly what we were looking for!! Super excited for it to get here and can not wait to work with her more as we fill our forever home!! THANK YOU!! ☺️
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December 2020 by Helen Williams
I went to furniture fair on Black Friday with a set I had in mind already, but the set wasn’t going to be in for a while. I saw a beautiful set and just had to have it lol.. let’s just say Natasha helped me out for with the set I wanted. I got me a great deal.. thank you Natasha and your Manager for helping me.
