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January 2024 by Georgia Girl
Love Brooke! She is amazing and always does a great job on my hair!
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January 2024 by Kacie Thurlow
I'm not sure what rating I should do...I went in there not to long ago, I didn't have the greatest experience. I remember being on the phone with them and told them EVERYTHING I wanted done and told them about my hair because I was told to tell them that stuff, I'm new to all this hair appointment and hair stuff.When I got to the place I can't remember the girls name but she asked me the questions of what I want and stuff and I provided pictures and everything! I had very good descriptives.I didn't get what I wanted. I wanted strawberry blonde hair. The stylist starts doing the foiling, and was doing highlight foiling. I asked her why she's doing highlights because I wanted my whole head blonde so we can do strawberry blonde. And she said I wouldn't want it all blonde because it would look fake.. but like...So I tried to trust her process... she's a very nice lady!! She has two year experience, I had a nice experience with her, but not at the times when my hair was being done...Then she made my hair RED. I remember sitting in this chair and she comes to check on the process and sighed. She told me we needed to get that washed out immediately because it didn't turn out.My hair was washed maybe 10 times to try and get the color out. Then she asked for help...which is fine! Understandable!Everyone there was nice. And then this one stylist, I just googled more info and it was the owner, she said if I wanted that hair I should've came in earlier and the lady on the phone had me as "highlights".... Which made no sense because I RECALL telling the lady over the phone I wanted a full hair dye I wanted strawberry blonde haor. I have brown hair and everything she should know.. And she said that it shouldn't be no problem coming in at noon because I asked if I should come in early or if noon works and I even asked my stylist how long she would think and she said "Two hours tops."It still didn't seem they got it right. They gave me a discount because they felt bad, but I feel I shouldn't of had paid over $100... At all... (I paid $160...) (The price was originally over $200)...(my husband was actually upset I even tipped or tipped so much... I just wanted to get out of there..)... I remember the stylist that did my hair wanted my price to go down more because she felt bad but yeah..It was only supposed to be 2 hours long and I was there for over 5 HOURS!! Because they messed up so much of it... It did turn out nice I'll admit, the front part that is.. Cute colors.. But it wasn't what I wanted.. y'know?I remember going home and my husband told me the back of my head was still brown looking, even under my hair....The front of my hair looks blonde highlights with red head color to it and the back is still brown...I'm nervous to call the place because I don't want to get anyone to much in trouble.. and I'm a people pleaser... I just want to get this fixed...I feel so insecure now that I know what this actually fully looks like..I also feel so shocked because my husband used to get his haircut here...
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December 2023 by Ryan Kent (Emoomoo)
Great place to get a haircut
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December 2023 by Roxie McAllister
I told the lady that was cutting my hair, I always put my hair in a ponytail. She cut my hair way to Short. I will never send anyone to this business. I will never go back there again.Service: Haircut
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December 2023 by Thomas Klutz
Fantastic Sams is the only place I go to get my haircut. Everyone there knows what they're doing and I never leave disappointed. Brooke did an excellent job on my hair today and was very friendly.
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November 2023 by Mary Phelps
We're pleased with the haircuts and haircolor, and styling our whole family has received from our stylist. Fair prices, usually can get in as a walk in or appointment. Many stylists available all recommended, they are professional and experienced.
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November 2023 by Sue Townsend
Ronda was fantastic. She knew exactly what to do.I have natural curly hair and not fun to work with but she made it seem so easy.?
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October 2023 by Yvonne Johns
My daughter loves her new hair color! Thanks Rachel!
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October 2023 by Carol Tusing
Ronda is always amazing. She always gives me the exact haircut I want! If you want professional, polite, and friendly stylists, go to Fantastic Sams!
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September 2023 by Kurtis Wells
Jessica was so kind on Saturday when they were slammed. Sunday I came back and Jessica took care of me and fixed my terrible cut from “great clips” across town. Would recommend coming here as my business was actually appreciated ?
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July 2023 by peggy rice
I quit going to Fantastic Sam's a few years back... circumstances changed and I went yesterday to get my hair cut... we had an 11am appt and i was in the chair by 1105am. Twanette was my angel today. She made sure I got exactly the cut I desired, even when I myself wasn't so sure. She took her time and absolutely made sure my hair was even and what I desired. I absolutely recommend Twanette to give anyone the cut they desire.. thanks doll ?
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July 2023 by Nicole Neal (Niki)
Love my cut! Every time I have gone it's been a different stylist. Rachel is my new go to and she rocked my color and cut PERFECTLY!! I'M PICKY and she absolutely got me. Rachel has a new return client in me for sure!Make your appointment and keep it you won't be disappointed. They take walk-in but are super busy if you are not a patient person I suggest you call ahead so you don't have a bad time or ruin someone else's experience with a loud vocal complaint. These ladies are busy and Worth the wait!!
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July 2023 by Jane M
They are a rip off!!! They changed their products and they used to have good conditioner but now it sucks!! Nothing like it used to be the bottle costs $34.24 and when I took it back They said you only had 3 days to return it called the owner Ms Rhonda at the other store to confirm it doesn't say anything about 3 days on the receipt except if there is a problem with a service. I'm highly disappointed in this business and I encourage you to think twice before trusting Fantastic Sams in Jacksonville, NC.
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July 2023 by Lynn Sather
Probably by far the worst experience I've had here. The stylist was obviously in a hurry. She said she didn't have time to style my hair because she had another appointment. I had an appointment also! I don't feel like she cut my hair the way I asked and I had to pay full price evethough I didn't receive all my services. I was very disappointed and surprised. I've never had any past issues. Whatever happened to "you get what you pay for? ,now you get what you get!
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July 2023 by Annika Brown
I’ve been coming to Fantastic Sams for about 2 years now, but just recently started seeing Ms.Jessica on the regular, and she is the reason I keep coming back! I love her personality and the way she makes each client feel important and how she listens to exactly what I want!Services: Shampoo & conditioning
