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July 2023 by Carla Feliciano
Horrible service. My bumper was ripped off by this machine at Emerald Oasis. Owner Rob Grote, is not taking responsibility for the damages. Will have our insurance company take care of it. Do not recommend this car wash to anyone.
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May 2023 by Walter Van Tiem
Great little car wash. Not as busy as the other ones.
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April 2023 by James B.
Will be cancelling my membership. Came by tonight 6:30 was told no more I gotta clean out the bay. I told him it was 6:30 then he waived me through but what about the white Tahoe and other car that was refused. Is this who you want running your business? Wouldn't want him as one of my employees. Will cancel membership tomorrow. Don't hassle me to take my money!
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March 2023 by Qbsy
The vacuums are weak, they don't get the sand out the carpets. The only good things is that they have a machine that will clean the removable carpets by beating them that is very effective.
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October 2022 by Mike Stafford
Great Deal Only place in Jacksonville that offers $6 car washes as of 10-7-2022
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September 2022 by Nate Reid
Also come here and use their membership which is great. The car wash washes my 350z perfectly and leaves no damage after going time and time again. Also, the staff here is amazing especially Chris, my clutch ignition fell off and he helped jump the car and problem shoot why it wouldn’t start. He even went out of his way to bring me zip ties and other supplies to fix the problem. Really recommend this place and can’t beat the membership price. Will gladly recommend this place to my friends.Services: Car waxing
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September 2022 by Michael Trott
I wanted to purchase a friend a gift card for a car wash service that was located in Jacksonville North Carolina. After calling several car washes, and none of the businesses would help me, I called Emerald Oasis and spoke with Chase. He was very polite and helpful in helping me purchase a gift card over the phone and then mailing it to it to me. I was able to send the card out to a friend for a birthday gift. I sent Chase a personal thank you, but also wanted to give him public recognition. Way to build customer service Chase, keep up the great work.-Michael
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August 2022 by L Clark
Super solid drive thru car wash for $25. Breezed through in under 2 mins and then used the free vacuum. The attendants even power washed my weather-tec mats.
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August 2022 by Preston Wooten
@Emerald Oasis Car Wash Jacksonville NC. Don’t take a vehicle there Tuesday my teenage sons new car got deep cut scratches in the bumper and Rob the owner would never respond to my calls or text. he had his manager Chase doing all of his dirty work so we set a meeting to meet with Rob. Rob not only shows up late. He barley looked at the car and called us a liar with his bad attitude. He totally wasted our time with not even a sorry! Poor ownership
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July 2022 by Kayla Caudle
Best car wash ever with the friendliest staff and 1000000/10 customer service!! I live in Richlands, but make the trip over to get my car washed here at Emerald Oasis because every time I come I leave happy. Mostly thanks to Chase. He’s always so friendly and today he made my kid’s day by letting him watch the cars go through the wash. My car battery died while vacuuming my car and he was so helpful and came and jumped my car for me with no hesitation. Thank you Emerald Oasis and thank you Chase! ❤️
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June 2022 by Rebecca Macey
We went here because the kiddo wanted to ride through a car wash. We go through carwashes quite often and have never had an issue. Well the water pressure on the rinse cycle was so high it caused a leak on our passenger side. I called the owner to let them know and we were told by an attendant that "it happens all the time with our car model and to take it to a mechanic because it was an issue with the car." So we tested that with a bottle of water and wouldn't you know it. No leak. It was the water pressure not the car but thanks for the lack of help
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May 2022 by Roger Cozine II
This is a great car wash with a nice staff. Prices are decent too. Especially if you opt for a membership package instead of paying per visit. The automated machine does an excellent job of washing my car. However, IF YOUR CAR IS LOWERED like mine, avoid any wash package with tire shine. The machine will miss the tire and spray tire shine all over the wheel. Other than that minor issue, I can easily call this place the best car wash in Jacksonville.
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March 2022 by Lee Nicholas
As someone's who's been to both the emerald Oasis and the Green Cleans in Jacksonville, I gotta say that this place easily takes the cake. The staff are great at both places, but the actual cleaning/waxing products that this place have always last longer, look better, and streak less. They cost the exact same and the plans are identical in cost as well. Definitely recommend as the best car wash in town.
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January 2022 by N&N Homestead Channel
Fast and easy. They have lots of free vacuums. They also have a free rug beater. They also put out rags and cleaning spray.
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November 2021 by Scott Duncan
Was not impressed after going through the wash. I purchased the middle grade package and still had areas of the car that looks dirty.