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March 2024 by Gabriella Strahan
LESS YAPPIN MORE WORKING‼️‼️‼️‼️
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March 2024 by Savannah Krolewski
Purchased back in October. Good service and good cake but the writing on top of the cake looked really really
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March 2024 by Monica Ollaca
So glad my kids chose this place for dessert. Simone was awesome. She was very kind and patient when I asked for a few samples of their many flavors, she made some great recommendations and has a great attitude!! I would definitely come back when I’m in the area and definitely recommend for others to stop in. Thank you so much Simone!!
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February 2024 by L. Russell
I ordered online through the app for pick up for 4 signature ice cream cups. My daughter paid extra for caramel sauce-none was put on. I paid extra for hot fudge sauce-none was put on. This is not ok-$40 for ice cream, you guys weren’t busy. Please do better!! Online ordering is a great option for busy families on the go. Didn’t see the lack of toppings until we were back in the car and on the road, but it shouldn’t matter. Very disappointing
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January 2024 by Chrissy
It seems like they are always busy when we go but I understand why.... Love all the choices. And Samantha was absolutely amazing. I love that you can get any selection in pint, half gallon and gallon size. It's the best choice for ice cream in Jacksonville1-25-24
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January 2024 by Jordan Creasey
DO NOT ORDER A CAKE FROM HERE ! I placed a mobile order through the website for a simple cake batter special cake with Happy Birthday written on it. The writing was absolutely horrible and i definitely would not have chose to have anything written on it if i knew it would look so sloppy. It looked like they messed up and re wrote it again so some of the white icing is dyed it’s also incredibly off center, just overall ugly. Why have the option to have something written on the cake if you don’t have anyone trained to do so? Quite frankly it’s embarrassing to give that to a paying customer. I recommend going to a local bakery and paying 40 dollars for a way prettier cake. I contacted the store and spoke a shift lead and manager. I was told i cannot receive a refund for the cake i can only be credited a “Love it” sized ice cream. How does a 7.99 dollar cup of ice cream compare to a 40 dollar cake? While i am not happy with how they handled this situation, the manager was so sweet, very apologetic, and truly tried to help me. I was informed it was the owners decision to not even give me a partial refund.Will not be returning to this location and will never buy a cake from here again. A lesson learned, always shop local !
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December 2023 by Langh Muan Cing
Happiness is Ice-Cream.This place is one. ?
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November 2023 by Tamaki Beasley
The Ice Cream itself is absolutely the best in town, the waffle cone on the other hand is absolutely disgusting. It taste stale and chewy as if it's been sitting up on the counter for years. Excellent customer service also.
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September 2023 by Angel G.
Very neat ice cream spot! They seem a bit overpriced but the ice cream is good quality! I usually get two scoops, went with a sprinkles and chocolate waffle bowl with cotton candy Flavor; the taste is heavenly. Sprinkles is a nice topping!!! check it out!
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July 2023 by Chloe McKinney
Perfect example of what I asked for vs what I got ???I got maybe 5 sprinkles . So sad !
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June 2023 by Lightning Specter
The ice cream over there is very good but I have two main concerns. The portions are kind of small and it’s also a little overpriced.
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June 2023 by Dustin Harris
The workers in this store are very rude and basically moved me out of the way to attend to the customers behind me before I ordered my ice cream
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June 2023 by Mady Rankin
I counted three workers standing around doing nothing while one worker , worked slower than molasses and making a mess. I had a whole conversation about their cone choices and asked for a waffle cone, she didn’t make it in a waffle cone. She put in a bowl and didn’t bother cleaning it off before handing it to me. When I went back in to get it made in a waffle cone, there was arguing and they essentially wanted to charge me again for a cone. After I already stood there, with no line for 15 minutes for two orders I was over it.
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May 2023 by Brittani P.
Ice creams the same as any other cold stone, but the staff is SO SLOW. Expect to be waiting a long time even with a short line. Didn't seem like any of them even like working there.
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May 2023 by Samantha Steele-Benfield
I went there today with my mother in law, and I just have to say, Allison was awesome! She was very patient and understanding with us! We will be coming back to see Allison in the future!
