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January 2024 by Whitley Lashley
Amazing experience and left with a smile and reassurance all my vehicle needs were met! Sonny explained everything being done and what I needed to ensure the longest quality for my vehicle and the best safety offered , he put my mind at ease during what I thought to be a stressful time. I will be a returning customer and sharing with family and friends. You guys are awesome ??.
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January 2024 by Charles Bierkamper
They are just amazing people. They don't talk down to you and there just there to help. Im a customer for life quality maintenance, quality prices, quality service couldn’t ask for anything else! Best place in Jacksonville hands down period!
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January 2024 by Danielle Thomas
I give the company a zero. I did not have a positive experience and did not receive any service. I came to get an alignment only. On Monday, Jan 22d the machine was down and I was told to come back on Thursday, Jan 25th. I arrived on Thursday, checked in and waited for over an hour and my car was still parked in the same place I left it, never being moved. I went to the counter to inquire about it and all I got was excuses. It's obvious I am not who they want or consider a valuable customer. I will not go back and I will take my business to Silance.
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January 2024 by Tom Huth
Took care of my Marine daughter with a fair price as I have a manager friend at Belle Tire up north. We appreciate you being fair and not robbing her. Thank you
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January 2024 by Sara Raymond
I always have an incredible experience at blacks. Steve always takes care of my vehicle and suggests practical and reliable work to be done on my car- It’s very clear he has my safety and wallet in mind. The bathroom and Waiting area is always clean and everybody that works there is very friendly.
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January 2024 by thomas terlizzi
Couldn’t be happier I purchased 4 255/70/22.5 guys over at the commercial tire center worked to make sure my rollback was ready to go and to get home safely. I was pleased with the price and how well they took care of the installation for me. Thanks guys if any of my trucks are in the Jacksonville area I will definitely send them over. Hope all a Merry Christmas and a Happy new year.
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January 2024 by Amber Fitzpatrick
Wanted to update my previous review! - promptly after expressing my concern (mentioned below) blacks tire reached out via phone, was extremely apologetic and offered a full refund of the service done. Very appreciative of the quick and responsive costumer service.12/19/23 - I took my van here about two weeks ago for an alignment. Following the alignment I took the van into my mechanic to get other work done. My mechanic was the one who pointed out how much play was in the tires and that the inner and outer tie rod ends for both the left and right tires needed to be replaced immediately. I told him I had gotten the alignment and he informed me that the alignment should not have been done without whomever performing the alignment disclosing the condition of the parts - on the verge of breaking. I thank God I took my vehicle in and found this out before an accident.. parts were replaced by my mechanic and I took my van somewhere else for a second alignment. The staff at Blacks was kind and I felt trustworthy which is why I feel so taken aback by the outcome.
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December 2023 by Maddy Lynn
I highly recommed! My brother recommended them to me, and from the moment I walked in, it was clearly the best choice. The employees are friendly, very knowledgeable and helpful. I wish I would have known about them much sooner! Corey assisted me and took the time to educate me on something with my vehicle that I had no idea existed. I cannot say enough great things about this place. Customer service, vehicle servicing and price have guaranteed me to be a long time client. Thank you!
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November 2023 by hippie saboteur
Went here for my yearly state auto inspection (10.31.2023), literally at the very last minute, and these guys got me in immediately, and before I even knew it (maybe 10, not even 15 minutes went by), they were already done with checking everything, and already had my Bronco back in the parking spot, outside the door where I left it, waiting for me, and the invoice/receipt & inspection form printed out, and my total inspection fee rung up. Less than two minutes spent at the counter checking out & paying up (which also btw, NC [law] actually got rid of the emissions portion & associated fees recently, sometime during the last year or so, so that's not any longer a part of, nor in any way factored in, towards the fees/costs necessary towards your NC State Auto Inspection. So that's at least $20.⁰⁰ less/off of your total inspection fees & overall cost! For once the state gov't actually did something to make things more efficient, practical & beneficial for the rest of us common peasants!!) Thank you, that is all
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October 2023 by Anthony Morton
The staff and Sonny Meadows are awesome. They always do what they say. They’re going to do they don’t add stuff to your car to make it cost more if there’s anything wrong with your car they will let you know and ask if you want it fixed very professional, and great company in Jacksonville North Carolina
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October 2023 by Tedd A Weiser
The fourth or fifth time I have trusted the team at Blacks with my car, and again came through for me. Great service, professional and courteous. No overselling or price gouging , just quality products and very good pricing!Tedd W
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October 2023 by Marc Ciampi
OUTSTANDING! Professional mechanic, Jay, did excellent work! Struts & rotors & pads installed without a hitch & ahead of schedule. Truck drives with a renewed stability. Brakes stop smooth & straight. No complaints!
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October 2023 by Matthew Brooks
I am not impressed with Black's in Jacksonville, NC. Three times I asked for them to look into an issue with the car shaking with no definitive answer to what it is. Also on the last visit, the check engine light was not on prior to the repair on the car not starting properly and they just blew it off like it was normal, I had to literally get mad and yell at them just for them to fix the problem they caused. I will not be returning to this place unless they customer service drastically improves.
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September 2023 by Bruce A Panneton
True professionals and very hard workers. I had a 1300 appointment for installation of six (6) new tires on my Coachman Pursuit RV class A. The two men working on my vehicle were very respectful and courteous. I’d recommend Blacks Tire to all my camper buddies. Thank you for your quick and thorough service. (Bruce A Panneton)
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August 2023 by Roberta Macfarlane
Excellent Customer Service. Awsome interaction with customers. I was greeted with respect and was made to feel comfortable. My tire was fixed my spare was placed back underneath my truck. The price was amazing and I will be glad to give them a recommendation and all of my future business. ?
