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February 2024 by Krystena Smith
Allens done amazing work on my vehicle had him replace my alternator and main ground wire. Returned with some more work for them to do today. Tina always has a nice welcoming attitude let's you know what's going on with your vehicle and gets straight to the point with everything. You can leave your vehicle in there hands knowing your getting the job done right.
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December 2023 by Calee Clute
Excellent service and great communication. I was referred here for a replacementof a part that failed under warranty that was done out of state. I was leaving the next day for vacation so When I called and explained, they were super nice and accommodating as my schedule was very hectic! They took care of everything while I was on vacation and called me to let me know my car was ready when I came back. Highly recommend!! Will be using them in the future when I'm in the area. Affordable and reliable work!
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December 2023 by Michaelle DMeza
Allen's has been entrusted with vehicles in my family for years. I decided to take my car into Allen's for a 2nd opinion after the dealership gave me a list of issues that needed to be done totaling almost $7000.00.Allen's, as always, was honest and let me know the only thing I needed was an alignment, saving me THOUSANDS of dollars!This is where I will be talking my car for all mechanical needs moving forward, even though we do live over an hour away... Allen's honesty, integrity and reasonable pricing is well worth the drive!Thank you thank you!
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November 2023 by Jay Durham
Fair, honest, highly skilled, friendly, timely all at a great value. Small town feel, super friendly. The staff have never met a stranger.
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October 2023 by Wayne Skovron
What do you look for in an auto repair shop. Mechanical competency. What do you need. Honesty. You'll get both at Allen's. Added bonus, business with a smile. Love ❤️ them.
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October 2023 by Cindy Pittman
Wonderful people to work with. I stopped by about my State Inspection and Tina, the co-owner, told me to stop by tomorrow on my lunch and she would work me in.
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August 2023 by Gabriel U
Very knowledgeable, staff, hands-down ****************** around they will get you up and running. And if youre ever stuck anywhere, they also tow. If theres something I cant fix personally on my own vehicles, these are the only people I trust to touch my car.
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July 2023 by Ellen Bowen
Allen and Tina are very nice. Allen works fast to repair and return your car. I dropped my BMW off, got the compressor for the air conditioner, and rode home cool, and it was so much more affordable than my BMW dealership on the repairs. Definitely will use their service again. Very pleased.
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July 2023 by Sandra Nobles
We have always had good, honest work done at Allen's. We have always appreciated that.
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July 2023 by Johnny Carr
I have been using Allen’s for about 15 yrs. They are fare and will not do any work until they talk to you first. They are also great people. I always enjoy my time whenever I stop buy, whether it is to drop off a vehicle for repair or just to ask a question. If they can’t do the job they will let you know a good place to take your vehicle. Thank you to the Allen’s Automotive family for being so honest and trusting.
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July 2023 by Scott Kersey
We were at Topsail on vacation. My Jeep wrangle threw a cylinder 5 misfire code. Took Jeep to them they worked me in since we were leaving in a couple days. Diagnosed and fixed by noon the next day. Thank you so much for getting us back up and running. Would not hesitate to take my vehicles to them again. Great communication and work. Thank you so much scott
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July 2023 by Robert Hayden
Always a wonderful experience going to Allen's Automotive. With my last two vehicles(chevy impala and my mazda 6) they have done everything from tires to electrical to suspension and more. Recently they did a radiator and full suspension on my mazda6. Tina and Allen always go beyond the call of duty to help me and I would not recommend anyone else in the area.Services: Transmission
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June 2023 by Nikki Myers
This is NOT your typical J’Ville auto shop!Tina and Allen treat their customers like family! They are both incredibly knowledgeable, helpful, and willing to go above and beyond to give you the best service at the best price! I’ve taken numerous different cars & SUVs to them for over 15 years and have always received friendly conversation and quality service! This is the place to go in Jacksonville!Services: Air & cabin filter replacement
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April 2023 by Christopher Perez
Best location in Jacksonville or Richlands to bring your car for service or repairs. I've worked with Allen's for years after trying several other places in town. Allen's has superb customer service, reasonable prices, and is great to work with. You'll never need another auto mechanic in the area.
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March 2023 by Jimmy Norris
Very nice husband and wife team even their dogs are nice!!! Very fair on the price and excellent service all around. I will definitely be using them for all my towing and auto repairs from now on, Thanks Yall Jimmy Norris
