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December 2023 by Susan C
If you have any crawlspace issues, I would highly recommend HydroHelp911. After contacting several companies with no good solutions, HydroHelp911 definitely came out on top. Shawn was great in explaining the work to be completed and responded to my questions in a timely manner. Doug and Austin was great in completing the crawlspace repairs. They provided daily updates and was very patient in answering all my questions. They take pride in their work and did an amazing job. They worked very hard throughout the week and finished ahead of schedule while doing quality work.Expected better communication with the office staff in responding to questions and billing issue.
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December 2023 by Maynila
I consulted Hydrohelp 911 with the humidity issue in my crawl space, they responded quickly and provided thorough information on how to resolve the issue. Jeremy and Dakota arrived on time, and got their work started, they were very professional, efficient and respectful.They installed encapsulation vapor barrier and dehumidifier. Their work was very clean and precise. Changed the entire look of the crawlspace to very clean and neat.Highly recommend Hydrohelp 911.
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November 2023 by Daniel Ashley
Jeremy Smith , Austin and MatthewCuddos to them and taking care of my crawl space needs. They came and installed a encapsulation and some Jack's under my manufactured home. Great and honest guys to work with. Cleaned up the best they could after themselves. Thanks for the hard work! I would recommend them to anyone I come across needing crawlspace needs.
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November 2023 by J Shimmel
We had a wonderful experience with HydroHelp 911! JJ was our sales agent , and he did a wonderful job explaining things and patiently answering questions. He also a lot of knowledge and it really showed. JJ offered a lot more for the price than a competitor that we had talk to previously. Not only was HydroHelp cheaper, but they did more work for us at a better price! The electrician came and then the crew of Jeremy, Dakota, and Matthew came and were easy to work with. I got them started and they got the work done with good communication. The transformation from before and after (as you can see from the photos below) was amazing! If you want your crawl space to look like heaven, give a call to HydoHelp 911!
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October 2023 by The Lacys
We absolutely recommend HydroHelp911. Our crawl space was a mess. We had a mold problem with a dirt floor and insulation that probably had not been changed out in decades. HydroHelp911 thoroughly explained the work to be done before, the process and the results we could expect. We received regular updates prior to our scheduled installation. The crew; Jeremy, Dakota, Matthew and Andy arrived on time and briefed me on the day's work planned. At the end of each work day, they summarized what had been accomplished, what was left to do and when I could expect them the next day. They called each morning to let me know they were on their way and when they would arrive. They were courteous, respectful, professional and worked hard the entire time they were here. The crew removed and hauled away the old insulation. They cleaned up the area completely clearing it of debris, old cords, and trash. They performed mold mitigation, got rid of all the mold, and had a third-party mold and air quality mitigation company inspect their work before proceeding with installation of new insulation and the encapsulation. The thick high quality plastic was sealed with high quality tape and just feeling how thick it is tells us it will last and is already working well as a barrier to ground moisture. The lighting system allows us to see everything at a glance. When finished, the crew left the area clean and tidy like they found it. Terrific company, terrific people! The finished job says it all and was everything they said it would be. Amazing! Thank you HydroHelp911!
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September 2023 by G S
From start to finish my experience with Hydrohelp911 was an excellent one. Justus came out and evaluated the problem and provided a solution - 3 helical piers. Foremen Parker and Trevor are incredibly hard workers. They are efficient, highly skilled, and answer your questions to the fullest extent. The best part was they left me with grass seed and hay (to protect the grass seed). Overall I 100% recommend this company for any foundation repair. Thank you for the wonderful work and my peace of mind!
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September 2023 by Ronald Walton
Ronald WaltonI have been really impressed with the workers of Hydrohelp911. The foreman "Doug" is extremely professional and takes pride in his work and his workers. The work included installing CMU pier, add steel i-beam drop girder, installation of a commercial dehumidifier system in my crawl space, crawl space encapsulation and to top it off a lighting system. They scheduled the project and were on time and if there were issues or possible delays i was always informed. It makes me proud to see young men with strong work ethics and willing to get the job done "right"! Job Well Done!
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September 2023 by annamarie gatto
I cannot say enough good things about Parker and Trevor at Hydro Help 911. These guys were faced with a crawl space that had so many issues and they handled each challenge perfectly like complete professionals. They took our horrible, cramped crawl space and made it so clean you could literally eat off of it. In addition to the great job on the encapsulation, they also performed a mold remediation and even though they found every color of the rainbow of mold, they managed to get rid of it all, and making us pass the mold inspection with flying colors. And let’s not forget the actual repairs made to our very own moisture damaged foundation. The woodwork is impeccable. I cannot believe it’s the same crawlspace it was before. On top of the amazing quality of work, Parker and Trevor are incredible people. Always on time, always really nice. They never once acted impatient when we had questions about the process. And when a different contractor that was hired to dig out space did not perform the job he was supposed to, Parker took it on himself to finish the work because he wanted to help us out and Ryan and Steven of the management team even came over and helped with the remainder of the dig out. Our project was a nightmare and unbelievably stressful but thanks to the amazing work ethic, quality and all around awesomeness of these guys, it made the process a lot easier to take. They didn’t treat us like customers, they treated us like family. Thank you from the bottom of our hearts for making our home safe again. We love you guys! (Also a big thanks to Dakota who came in to help at the end and did an amazing job too!)
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September 2023 by Michelle Carpenter
Highly recommend Hydrohelp911. I had the best experience with Steven, Parker, Trevor and Andrew! They explained everything they were doing and answered all of my questions and were very friendly and knowledgeable. Very hardworking and did an excellent job repairing my porch.
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September 2023 by Sarah Page-Le
HydroHelp911 was a great choice for my crawlspace work. They were professional and affordable and got the job done quickly. When the QA inspector came to check the work he said they would return to add more insulation to the job because he thought it was insufficient I've had another professional go into my crawlspace for a different reason and compliment the work done by HydroHelp911. Would highly recommend.
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September 2023 by Kelly Hildreth
HydroHelp911 encapsulated our crawlspace this past week and they did an amazing job! It was a great experience from start to finish! JJ came out and inspected the crawl space, gave me his honest straight forward opinion and answered all my questions. Trevor, Corbin, and Andrew spent the week in the heat under my house demoing, cleaning, digging, installing equipment and making it look brand new again! I highly recommend HydroHelp911!
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September 2023 by Kuntry Boy Carter
2 ?... They where very professional and respectful, I liked how they had more knowledge than a few other companys (which left me confused on the finishedwork) . Showed me where the problem was on a paper, and what he was going to do to fix it, it sounded great and we shook hands on it. From what he explained the issue would be fixed but it wasn't. I'm not sure why they didn't actually fix that or highlightthat area in there blue print which is why the reviewis low. But my Fiance has been in contact with them and they said that they are going to make things right, so we are waiting to see.Update!5 ? ......Justice, Steven, and Ryan all came out to figure a salutation and wouldn't stop until they got it done, I applaud there determination to make things right with my home. I would and will ! ! ! 100% use them again.
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September 2023 by Stephen Tousignant
Justus came out to look at a water leak issue I was having in my new home. He gave me great advice and answered all my questions! He is very knowledgeable and professional, I would highly recommend him to anyone!
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September 2023 by Karl Ottesen
Doug from HydroHelp911 and the crew of individuals from scheduling to the appraiser JJ were wonderful to work with and all were prompt with their respective roles. Good group of people to have help me with my crawlspace repairs.
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September 2023 by Karen Hammett
HydroHelp911 exceeded our expectations in every way. From JJ's presentation to the plumber to the electrician to Jeremy, Dakotah, and Matthew (the crawlspace crew), to the environmental inspector, and to Steven, our full encapsulation of our crawlspace was professionally completed. HydroHelp911 is informative and time-efficient throughout their work. We were impressed with the operation of this business, the employees, and the results of their hard work. HydroHelp911 is most deserving of this high recommendation.
