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October 2023 by Deven S.
I went there to install my front tires. There were three mechanics lounging on sofa and one of them told me to get a paper from receptionist before installing tires. They told me 50$ for installing front two tires and rotation would be 28 dollars extra and alignment would be (120$ per mechanic) 150$ per receptionist. The receptionist was very rude. Did not seem to have any knowledge of the business she was working for and outright seemed upset that a customer came to their shop. I waited 5 minutes looking for the receptionist and then found her sitting in the customer seating area smoking her vaping cigarettes. She walked hastly past me shaking her head before I could even say anything and then mechanic told her I needed tires installed. While they were installing tires, the receptionist told me "You have to sit in the waiting room" while I was standing near the reception desk or front door. Then I went to check on my car and saw that they were removing my back tires. I was curious why back tires were being removed since I was only installing front two tires. Before I could ask, the receptionist came there and closed the garage doors at my face twice. So rude. Maybe this rudeness was the side effect of the drugs they were doing on the job. No wonder this business is failing because this staff gets upset when a customer shows up. I wonder if their owner knows this.
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September 2023 by Mikhail Chernyshev
They try to Charge me 65 dollars just to replace pressure sensor. An the wheel was not even on a car. I already took it of. Plus they told me that they dont know how to install autel mx-sensor Please teach them is useful knowledge. Its simple just pop in and tight
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September 2023 by Danielle Solomon
If I could give negative stars I would! Waited 10 hours for a catalytic converter replacement for it to sound like a jacked up golf kart when I left, they also broke a sensor switch and to fix everything I had to play another place $500 ! Do Not Go Here! They don’t know what they’re doing!
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July 2023 by Tanya
Great costumer service! My tire was changed in no time.
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June 2023 by Momma Niz
I came here for a set of new tires. The prices are higher than most places I checked.
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May 2023 by LaMont Edmond
From the moment I pulled up, I was greeted and welcomed by Andrew who demonstrated effective customer services along with his friendly customer care by providing me with a tire repair right around closing time. It was a blessing. Terrance the individual who repaired my tire went above customer satisfaction and both gentlemen provided top notch care.
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April 2023 by Nate S.
Had my tires rotated at Walmart (first mistake). They royally screwed everything up, so I took my car to Mr. Tire. They diagnosed the problem within minutes, and fixed the issue in under an hour. Andrew was extremely professional, knowledgeable, fast, and friendly. Highly recommend!
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April 2023 by Doc S.
Very reasonably priced tire installation. I often use them when I purchase from an online vendor. Most shops soak you on installation when you don't buy their tires. Mr. Tire is very reasonable.
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April 2023 by Nicholus Steward
Today was my first visit to MR Tire and it was great. I needed to get my oil changed and had a packed afternoon for work. I was able to use their wifi and work in their seating area while I waited. They finished sooner than I expected and the price was fair as well. I'll definitely be back.
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April 2023 by Lynette R.
I'm from Ohio driving to vacation spot, got a hole in tire and Isac really helped me.
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February 2023 by Kevin
Jacob and his team filled in at the Indian Trail store and did a great job setting me up with new tires. Manager Jacob seemed very knowledgeable and was a straight shooter. I would go back again.
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January 2023 by Lisa Covarrubias
Last minute issue was resolved with my visit. Fast service and had everything I needed. Lifesaver!!!
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January 2023 by JH Baptiste
I have been going to this location for the past 5 years. The service was great and the price reasonable. However, my impression has changed during my past 2 visits.I am not sure if it's incompetence or work overload, but the manager could not locate my appointment and the information about my car. I had to provide my car information like I was a new customer.Furthermore, he gave me a quote before working on the car, which is expected, but overcharged me close to $100 at checkout time, I mentioned it to him, but he claimed he did not remember what the quote was. So, I end up paying more than what I was quoted. Ridiculous!!
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December 2022 by Hancy B.
I have been going to this location for the past 5 years. The service was great and the price reasonable. However, my impression has changed during my past 2 visits. I am not sure if it's incompetence or work overload, but the manager could not locate my appointment and the information about my car. I had to provide my car information like I was a new customer. Furthermore, he gave me a quote before working on the car, which is expected, but overcharged me close to $100 at checkout time, I mentioned it to him, but he claimed he did not remember what the quote was. So, I end up paying more than what I was quoted. Ridiculous!!
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November 2022 by Igor Voznyuk
Bought 4 new tires couple weeks, one of the tires popped while driving 45 miles per hour, took the car back to the shop and the guy told me I refused the warranty which I never did and I’m not covered, had to buy another tires, and I usually go to discount tires and had no issues with them, learned my lesson hard way!
