Mobile Phone Accessories near Indian Trail, NC

29 locations found near Indian Trail
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“I stopped in to look at the new Samsung S24. Lyndsay took the time to look up my account and walked me through the cost of pre-ordering the phone and what my cost and new bill would be. When I picked up the phone, she took time to set up the phone and answer all my questions and the phone and my account. She always takes for care of me when I go to the store.”

4.7 Superb46 Reviews

“Went in today to upgrade my finances phone. David was an absolute gem and got us in and out with the best deal possible along with a new phone, case & screen protector ! He made everything quick and simple, explained every step & made our visit to the store a professional one. Highly recommend this location & David !”

4.1 Good36 Reviews

“My first experience here was great. Arnold one of the employees was a great help in choosing a new phone plan. I appreciate the honesty and transparency of the workers and the company. Would definitely recommend”

4.8 Superb60 Reviews

“Let me tell you about this rock-star Verizon salesman at the Providence Farm Lane, Charlotte NC location. This guy went above and beyond for me. He motioned me over to the Verizon booth set up at the Southern Living Christmas Show back in November and did his job. I left with an upgrade for my whole family. He took the time to explain the devices, and work with me in sending my old devices back even after I returned home. I do not live in Charlotte, actually about 2.5 hours from Charlotte, but he gave me his contact information to have for any questions. Fast-forward there was an issue with my bill in which I attempted 3 times to handle it myself with customer service only to get angry and hang up on the "Customer Service Professionals" each time. When I reached out to JT he was as kind as always and said he would work on it for me. He not only worked on it but advocated for me on the call with the customer service rep to get the issue resolved. This goes above and beyond his duty to the customer but that is who he is. If you ever need cellular services from a person of true character, professionalism, and charm, he is your guy. Go check him out for all your cellular needs.”

4.5 Superb158 Reviews

“Sean did an amazing job! First class service! I shattered my iPhone and he set up my new phone so all of my important stuff transferred over. Will definitely be back”

4.6 Superb72 Reviews

“My hubby uses an older tablet for work and is a serial screen killer. Another place was going to make him come in before they would order anything, which adds way more time to something we need done urgently.Haven't had the screen replaced here yet, but the guy on the phone was awesome! Good customer service and was willing to order what we needed and allow me to prepay, rather than having to come up there, saving us a work day and possible shipping time. Thanks for your help!”

4.5 Superb99 Reviews

“This is what they call it super classy businessWent to fix my son’s phone (broken screen)30 minutes phone with ready to go with new original screen and screen protectorWith unbeatable price and qualityHighly Recommend”

5 Superb23 Reviews

“I would take any of my electronics here to get an honest opinion. My iPhone 12 was messing up and I went to get it fixed, he knew it was still under warranty and advised me to take it to apple instead of him fixing it. Very helpful and honest.”

5 Superb23 Reviews

“Hands down the best ATT store in CLT!Great customer service, patient, provided great explanation of options, even helped with choosing a better case to suit our needs. Thank you Darius for all your help, your positive attitude actually made getting a new phone a fun experience.You made it easy and simple.”

4.5 Superb45 Reviews

“How does one put “exceptional customer service” into words? Well I can put it into one word. And that that word is Grey. Grey was absolutely EXCEPTIONAL at her job. Grey didn’t give me just what I wanted, she gave me what I needed and then some. If there’s anything you need at this location, just ask for Grey.”

4.5 Superb42 Reviews

“Josh is awesome. Always takes the time answer any questions we may have. Very knowledgeable about products and always will suggest what's the best options for you.”

4.7 Superb21 Reviews

“My son's iPhone needed a new camera and lens, and I reached out to a few shops for a quote. Sam responded quickly, and the phone now works like new. He was quite helpful, friendly, and he gave us a price that beat the competition. I highly recommend his work, and I'll definitely be using his services in the future. A+”

5 Superb13 Reviews

“I bought a iPhone XR there and it was just perfect I forgot the name of the lady that helped us but she was very nice she gave me my case half price because it was my birthday but the only problem I had was when I got home and I checked the phone box there was no headphones and there was no charger adapter there was only a charger cord so my stepdad had to go to Walmart and get me the adapter but I never got the headphones imma call them and get my headphones”

4.9 Superb12 Reviews

“BEST BEST place to go in Charlottefor phone repairs, phone cases, and more. Amazing customer service, service is super fast, employees are so nice and understandin”

4.6 Superb20 Reviews

“This store definitely deserves a 5 star review. We came to switch and Sophia was amazing! She went above and beyond what you would expect from an agent. The previous carrier (Verizon) gave us a hard time with switching over information plus prolonging it over an hour but Sophia was very patient and not once frustrated and made us feel comfortable. It was the best decision to switch especially coming to this Location. If it wasn't for Sophia being the star that she is I don't think our transition would have been so smooth! She definitely was the reason why I am happy with our decision to switch to cricket!”

4.4 Superb32 Reviews

“I was happy to know, that the experience, courtesy, and excellent customer service from the ladies here at Cotswold, Charlotte North Carolina store, helped me tremendously with my three issues. I was seen very quickly. They understood my concerns, and resolve them individually in a timely manner. They thanked me for coming, and invited me to come back soon. And offered suggested sales. AT&T fiber internet. Thanks, Shanda.”

4.2 Good80 Reviews

“Kathleen she is very knowledgeable and very nice. She has a sense of customer relationship and she took her time to help me with no problem. She has a smiling face the whole time and great attitude. I hope cricket will keep people like Kathleen in the cricket team. I recommend you put her as a manager. She is very knowledgeable and set up my phone, everything, no bad attitude at all. The lady is awesome. Most honest way I feel.”

4.3 Superb28 Reviews

“Came in because my phone was not receiving picture mail waited less than 5 min service was prompt , courteous and pleasant problem solved this location is usually quick with help you and A1 serviceThanks !”

4.3 Superb16 Reviews

“I wanted to give a major shout out to Daniel and Josh. My husband and I came in to upgrade my phone and switch my husband from Verizon to ATT. Daniel helped us and he was amazing! So patient and helpful, he answered our one million questions like a total pro. He was even kind enough to stay after his shift to ensure we were completely set up.A few days later, my husband came back to drop off our old phones and Josh helped him. Josh was equally as amazing and helpful.It may seem small, but it definitely makes a difference to have such kind and personable associates!”

4.1 Good13 Reviews

“i just wanted to say Thanks to Verizon/Victra & to everyone's support throughout my tenor.. i love my job & making people happy..im Sad to say,im no longer with the company, and i wish the outcome was different.I appreciate everything that this opportunity has given me & All the great people,families & friends I've met along the way. Peace & Love, DJ..”

4 Good96 Reviews

“Excellent experience today with Cole helping me recover some lost data on my Samsung phone. Great customer service! At&t has provided me great service for many years.”

4 Good65 Reviews

“I had an amazing experience at this store. Joe was very patient, relatable, and knowledgeable about everything he was talking about and recommending me, All while working alone he accommodated for me and other customers coming in. Truly a one man army haha thanks for all your help Joe!”

4 Good41 Reviews

“I came to this location because the one in Matthews Festival was closed around 3 pm, which I found very strange. I was lucky not to wait long and Mike and Austin helped me out a great deal. I needed to add a line to my plan and do couple of upgrades, and Mike really helped out, then Austin finished the process. Very grateful for great deals and all the perks that were offered! I definitely recommend this location!”

3.9 Good31 Reviews

“I literally had the absolute BEST experience at this store! GERMAN GERMAN GERMAN! I gave him a vision of what i wanted and he made sure to break everything down for me! He was so informative, and descriptive with everything to make sure i knew what to expect. i've had a bad experience at a previous store, & i can say because of the excellent customer service at this location, i will be using ATT for everything! Ask for German, he'll get you right!”

3.9 Good129 Reviews

“This young lady was very helpful with info on my plan and changes that could be made to save me money and give me more features! Can't recommend this location enough! And Cricket is a great phone plan company too!”

3.6 Good8 Reviews

“It is a corporate store and I was there to drop off 4 old phones, the staff member asked me for a lot of details including my account pin and after 15 minutes of trying he couldn’t figure out how to take the phones. I shared with him that 2 weeks ago it took an agent 2 mins to do the same at another store. He said he worked hard to get the job and didn’t want to loose it and wants to be thorough. I didn’t have any confidence and left after he tinkered in my account for 20mins. I was concerned he would mess up something else .there is another location in Indian land which was super and processed all 4 tradeIns in 5 mins.”

3.8 Good35 Reviews

“Visited this location the afternoon of 1/1/2021, to upgrade my phone. The young lady working, greeted us as we entered, as well as handled my transaction. She was very helpful, friendly, knowledgeable, courteous, patient and gracious. My son interacted with same young lady a few days earlier, for his upgrade and had the same great experience. Also, I liked the fact the store was clean and neat.”

3.2 Average6 Reviews

“The female assist was so helpful I explained my situation and she didn't even hesitate at the chance to help me with my issue I felt very valued as a customer and will definitely be returning for future needs.”

3.7 Good49 Reviews

“Shamika Ferdinand is the best! She is so knowledgeable and patient with customers and treats you like family. She goes the extra mile for everyone and should be the Manager of this store. If you want an excellent experience, see Shamika at the Arboretum in Charlotte!!!”

3.5 Good22 Reviews