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September 2024 by Pierre Fenrick
Took my 2014 XC90 to this place. Very knowledgeable techs and great value. Vehicle was repaired fast. Very trustworthy place. I'm not going to take my vehicle to the dealership anymore. Got better service here!
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August 2024 by garland dunlaP
Best experience possible given my cars issue... Audi A5 fixed, Good Work
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July 2024 by PaulB
Eric did a great job on my f-150 2013! Thank you ?
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June 2024 by Fritz Menchinger
It’s been almost a decade since I last visited these guys. I called yesterday to make an appointment and talked to Josh about the car and its problems and I was glad that the professional attitude is still there. The work I have had done in the past has solid and fairly priced. I’ll add to this review after the upcoming work is completed…..the work I had done two weeks ago fixed the issue. …..What I most appreciate about this shop is the level of communication during the recent work. In this case there was a delay in getting the part in question and the communication about the delay was timely. The repair was completed when it was promised during the notification that the part was delayed. As well, the cost of the repair that was quoted is what we paid. In my experience , Josh and his team are top performers due to their professionalism and trustworthiness.
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June 2024 by mike dean
This is a great shop, the owner and the mechanics know what they are doing and are very professional, the pricing is fair. I service my Mercedes here and save money compared to the dealership and have peace of mind. Highly recommended
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June 2024 by Sergii Khoruzhyi
Nice place. At last, I encountered genuine mechanics in Charlotte. Eric is one of them. My Volvo issues were resolved by him.
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June 2024 by Stuart
I had two Audi specialty shops tell me I needed a new water pump. This shop replaced a belt and pulley tensioner for a huge savings for me and we're very prompt.
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May 2024 by James Taylor
Had a battery drain issue that Subaru of South Charlotte couldn't diagnose during two multi day visits. Josh found the problem in less than two hours. Prices are reasonable and workmanship and professionalism is very high quality. Highly recommend Josh and Rod and their team.
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April 2024 by Carline Sitterud
Always such a great experience here! They aren't like a dealership where they try to upsell you on unnecessary items. They service many different imports, including Land Rover.
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April 2024 by Benita Sanders
Always so courtesy, very respectful and helpful. Josh and the team provides great car tips and knows how to treat customers. The BEST shop everrrrrr. Go Green Bay Packers!!!!
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March 2024 by Jesse Bunnell
I had to replace the engine in my 2013 BMW 550i and I searched around the area for several weeks before I made the decision to go with ITI. This was a very involved and expensive repair and they were in line with price and the service I received was awesome. Rod, Josh, and the rest of the team did a great job and I will continue to use them moving forward. I would highly recommend.
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March 2024 by Ernie R
Took my Mini Cooper in fast and courteous thanks guys well done
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March 2024 by Rick Shane
Long time customer here- their customer service is top notch! Josh, Eric and Rod are great to work with! No run arounds or guessing about repairs-straight shooters!
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January 2024 by Dan Stowe
Hands down the the best shop to work on any European car!!I’ve had my VW serviced and the honesty and integrity of Josh and his team can not be beat. I will not take my car to any other shop. For the best service and pricing in the Charlotte Metro Area, Indian Trail Imports is the best!!
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September 2023 by Paul Wang
Amazing expertise, communication, and honesty, really appreciate you all
