Fifth Third Bank & ATM is a financial institution that has received mixed reviews from its customers. While some customers have expressed satisfaction with the bank's services and the friendly and helpful nature of its staff, others have had less positive experiences. One customer, who has been banking with the bank for years, praised the bank, stating that the people are nice, friendly, and very helpful, and that they have never had a problem. However, another customer had a different experience when attempting to make an international wire transfer. After waiting for over an hour, the staff member who initially assisted them did not seem to know what they were doing and had to get another employee to help. The process was described as unprofessional, with the initial staff member sitting in the corner on their cell phone while the other employee tried to assist. Furthermore, the customer was later informed that the wire transfer had not actually gone through, despite the lengthy process, and was asked to come back to the bank. Frustrated, the customer ended up going to a different branch and completing the same process in just 20 minutes. Overall, the reviews of Fifth Third Bank & ATM suggest a mixed experience for customers, with some praising the bank's services and staff, while others have encountered issues with the professionalism and competence of the employees, particularly when it comes to more complex transactions.
If you want to be looked at stone-faced like "Why are you here?" by tellers, come to this place!
January 2025
I've been banking here for years. I love this bank, the people are nice, friendly and very helpful. I have never had a problem.
September 2024
What kind of on-premise atm not only runs out of all bills except one dollar bills, but also requires me to make multiple transactions at $10 each (all in one dollar bills)?!