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July 2024 by louie iglesias
i’ve been coming here for about 6 years stopping by for a car i’ve been restoring, real close to the house you know? i picked up some laquer thinner for a project, ended up not using it so i kept it in the bag. came back the very next morning to return it. guy had the nastiest attitude so sassy and (i’m 21 this guy seemed to be in his 30s) super immature of this guy, started accusing me of opening things ,stealing , went and when i responded like an adult to him that i had not even opened the product he continued to say he didn’t believe me and got a manger who said it was fine just let him return it. the guy had the nastiest face and continued to have an attitude and sighed over and over while i finished the return. i’ve spent $2000+ here and will not be coming back again. worst experience i’ve had here and a loss of a lot of future business.
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July 2024 by Hannah Santiago
Do store employees usually yell at the customer and size them up here? My husband came in CALMLY. (I saw the video) asking what had happened concerning an employee who could not help me with a part I needed for my car.. He simply asked what had happened quietly told the employee that he did not give me the time of day to help me.. That's when the employee, a taller middle aged gentleman with silver hair, started acting aggressively, causing an altercation. My husband did firmly wonder what had happened with my situation on the phone and instead of resolving miscommunication professionally, the worker lost his mind over it... I work customer service, I'm fully aware of when a customer can act up first but that is not what happened here. This employee's behavior was disgusting. He does not need to be working in the environment he does if he cannot handle miscommunication well.
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July 2024 by ramiro salinas
Good place
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July 2024 by Kim Parker
Had what I needed. Employees were extremely nice. They put my windshield wipers on for me.
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May 2024 by Brian Clarke
Bradley took great care of me to help replace a dead battery! Due to Auto Zone corporate policies and the location of the battery in my car, he could not replace the battery himself. However, he guided me on how to do it myself, brought out all the needed tools and coached me through it. His helpfulness and service kept me from running all over town to find someone to actually change the battery. I'm grateful to Auto Zone and Bradley for the help!
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April 2024 by Michael Freeland
Great service
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March 2024 by Richard M.
The Store Manager is rude and belligerent! Scotty C. which he told me was not his real name. That figures as his customer service skills are lackIng, if not existent. I've been in sales and customer service for 40 years, and I cannot tell you what a poor excuse he is. blames everything on the customers lack of knowledge, makes a spectical of himself and shouts out to other customers in the store to show off that he is right. The only thing he had done for customer service is guarantee that I will never buy anything from that store again.....good job, Scotty C.
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February 2024 by Gregory Richardson
GR8 store. Friendly people. They have gone out of their wat to get what I need.
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February 2024 by Bri
Bradley R. was very kind while helping us figure out which parts were needed. We appreciated his patience.
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February 2024 by Edgar Guilfuchi
The staff here are very professional and very helpful. I went in there Sunday to purchase brake pads and the manager was super informative and got me all the things I needed to make sure I got the job done right.
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February 2024 by Carter K.
They installed my battery wrong. Maybe they shouldn't have people under 18 years y/o installing batteries. Caused me such a headache to fix something that shouldn't have to be fixed. Even gave him a tip because I assumed they would have done it properly .
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February 2024 by Mike Achenbach
Friendly customer service.
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January 2024 by Sergiu Plemedyale
Clean friendly yet not all i needed in stock
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November 2023 by Keith Fontana
Very friendly, knowledgeable and helpful staff.
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November 2023 by José Alejandro Domínguez
Excellent service
