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February 2024 by mark thomas
This is the worst service coverage, worst internet, and worst customer service of all carriers. Do not use ATT
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February 2024 by Nina Tingle
Bruce was awesome . 5 starsVery informative, friendly and a good experience all aroundKnowledgeable
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February 2024 by Mark Busby
Thank to Mr. KING for the great service
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February 2024 by Chester Bloom
Very clean and make you feel welcome come on in.
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January 2024 by Zach with a H not a K
Dudes in there were great.
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January 2024 by Fern Neumann
Everything is very expensive. Customer service was good!
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January 2024 by victoria sommer
Went in today to upgrade my finances phone. David was an absolute gem and got us in and out with the best deal possible along with a new phone, case & screen protector ! He made everything quick and simple, explained every step & made our visit to the store a professional one. Highly recommend this location & David !
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January 2024 by Steve Clark
The manager, Bruce, was an absolute pleasure to deal with. He showed the utmost respect to me and everyone who entered the store. He worked with me for about 2 hours to resolve a billing problem that I had. And, to my suprise, he called AT&T service center and got ALL the issues resolved, and I ended up with a $256 credit to my account. This guy could have just told me he could not fix the problem, but instead, he went out of his way to help. I live in Salisbury, but I will drive the 1 hour trip to Indian Trail to deal with ONLY Bruce. Wish I could leave more stars.THANKS AGAIN!!!
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January 2024 by Tiffiny Thomas
Great customer service! I appreciate David and Bruce.Also noted a man came in stayed five minutes left using profanities. Only two employees, did not acknowledge the wait time. Please, be patient with the employees.
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January 2024 by Erick Martinez
Poor customer service I just walked in and one of the 3 employees say I will be with you. I waited 5 minutes listening to the 3 employees talking and talking no one helped me. This people don't know what customer service is. I will never walk in to this store again.
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January 2024 by Stephani Frederick
(This is over 24 hours, and two visits)Bruce is a lifesaver! David is fantastic to work with as well! If I detailed all that these two visits entailed, and all that took place in between, this would be a novel. I will just leave it with everything that could happen, did. In the end due to the work of Bruce and David, 24 hours and my son has a phone again!! Appreciate them, and definitely recommend them to work on your business lines!!Thanks guys!!
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December 2023 by Olechka US
Not open at 10.30 Wednesday
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December 2023 by Jaymi Maul
Bruce and David were patient and amazing! Drove out of our way to go to this store because they are BOTH so helpful!
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November 2023 by Am AJ
Dealing with Bruce was a disaster. The most outrageous thing is he’s the store manager and he has zero customer service skills and was trying to impress the girls instead showing professionalism. Definitely not switching to AT & T since they have a poor selection of employees. They need to do a undercover boss episode so they can see his nasty attitude and let him go
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November 2023 by Bayan Roustom
I just had the best experience here with the store manager Bruce! He went above and beyond to help me out. Super personable, knowledgeable, and patient. Bruce answered all my questions effortlessly. The service was top-notch and I left feeling satisfied. Kudos to Bruce for providing outstanding customer service - which unfortunately is a rarity these days! Go check them out!
