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October 2023 by Teresa Pennington
They made us bring back to their place not return to any UHaul dealer. Inconvenient
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October 2023 by SweetT
They made us bring back to their place not return to any UHaul dealer. Inconvenient
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September 2023 by Lauren Littleton
I will never rent from Uhaul again, its disaster after disaster. I booked my truck over three weeks ahead of time for an 8am pickup via mobile check-in. The night before my move, at 6pm I get a call that the branch "didn't fulfill the mobile pickup request" so the truck wouldn't be ready before 9am when the branch opens. I had movers coming to the house at 8am, when I mentioned this to the rep, she told me there was nothing she could do, no trucks at any other locations were available.By the time the brand actually opened, had the truck and additional rental equipment ready, it was 10am.
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August 2023 by Nathan Potts
Absolutely amazing staff. Love the two girls working the front desk and they did a great job helping me.
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November 2022 by Marty
There is road construction that caused it to take a while to get here but it was worth it. Clean, well kept. Service was good. Explanations were thorough. Rent there twice without any hick ups.
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June 2022 by teresa fisher
Town and county uhaul and storage was recently purchased by new company and i was just there redoing paperwork and New Ownera and ataff amazing.
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April 2022 by Benjamin
1. None of the items ordered were in the truck2. The "condition" pictures of the truck were clearly from when they originally acquired it and showed none of the damage. Spent 40 min going around documenting the damage on the truck3. The app is terrible just use your phone browser. It won't accept any of the photos you attempt to take for it4. The chart for estimated amount of fuel was way off resulting in me giving them 25 bucks worth of free gas.Overall a terrible location. Never use them.
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October 2021 by Dale S.
This is the best service from a U-Haul place that I've ever had. I was ready to be disappointed when the office was closed (Covid contactless) and I had to upload an image of my driver's license. But they texted a link, I uploaded and they came right out ... 2 people got the trailer connected in a flash. And same when I came back to turn it in. Called, they came out right away, unhooked it, and I was on my way. The places that do U-Haul are sometimes very much not on the ball, but today at this place, they did me right.
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October 2021 by M. Talha Kaner
Tonya was amazing! Her nice attitude and superior customer service was definitely worths 5+ star! I will come back for sure! Recommended…
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September 2021 by Mahmut talha Kaner
Tonya was amazing! Her nice attitude and superior customer service was definitely worths 5+ star! I will come back for sure! Recommended…
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September 2021 by Bill Ault
These folks were great, friendly and helpful. I needed a motorcycle trailer for a day and they had them in stock and made the experience fast and easy.
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June 2021 by Sena Cichocki
Super nice and helpful!
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June 2021 by Glenn Jamieson
Pickup was a breeze and the service was fantastic! Friendly personnel. Great experience.
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June 2021 by Mike Fauci
Autumn is the epitome of what customer service should be. Having dealt with other U-Haul stores in the area, and their complete and total lack of respect shown to customers, I would highly recommend that U-Haul allows Autumn to train them on how to provide exceptional customer service. Next time I need a U-Haul, I’ll only call Autumn.
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May 2021 by Jill Swain
It would be very easy for any UHaul or Storage facility to simply hand me the keys and be done with me. But it is really important that I share that THIS particular location has wonderful customer service. Autumn was so kind to me in my first two phone calls that I actually looked forward to meeting her in person. And I’m so glad I did! Autumn truly cared about not just my experience, but me as a person. She is warm, friendly and attentive. It isn’t often these daysthat we have the chance to write about stellar human contact, but it is important that I share that Autumn, and everyone else here, has been fantastic. Good people, all of them!
