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June 2024 by Gio Di Russo
The rings were gorgeous and the process of purchasing them was smooth. However, despite both my wife and me following the instructions for their ring sizers to a T, our rings were not the appropriate size, with mine being too large and hers being too small. We looked into options for resizing, but were informed that not only can R&M not resize our rings due to how they're made (fair), but we voided the option for exchanges because we wore them once... how are we supposed to know whether the sizing is correct without wearing them at least once?It seems my only option is to wear a ring guard (most of which are not terribly reliable on men's rings) while my wife will have to wear her ring as a necklace. Super disappointing, especially with how well made the rings otherwise are.
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May 2024 by Taylor Soulier
My now husband wanted a unique ring so I spent a lot of time searching before I came across Rustic & Main. The first thing that appealed to us was all the customizable options, my husband plays the guitar and wanted that to be a part of his ring. Second, it is veteran owned and he is currently serving in the navy.That being said, I ordered the ring in January but couldn’t get the ring sizer kit back to Rustic & Main til May since my husband was on deployment. They reached out to see if our wedding date was correct and then expedited the shipping at no extra cost!! It showed up the day before our wedding. I wish I had taken a picture of the packaging because that was just as great as the service. I feel like I could go on and on about this company. In short, they will be getting our business from now if we need another ring or I need an upgrade down the line.Thank you guys!!
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May 2024 by Langlee King King
We ordered my fiancé’s meteorite wedding band from Rustic and Main. It arrived on time, they were clear about communication, and the ring was just as STUNNING in person as we were hoping it would be. We did have to get it resized and their customer service was incredible! Definitely recommend
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May 2024 by Terry Brower
I chose this company because it was small, veteran owned and in the US. I wanted a different type of ring for my impending nuptials. Believe me when I tell you, they do not disappoint. This ring is amazing. The style, the fit, the finish. Absolutely amazing. I will be ordering from here again in the near future.
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April 2024 by Sophie Canestrelli
After scouring the internet for a reputable jeweler, I found Rustic & Main. Seeing that they offered not only custom rings, but custom materials - I was enticed. They offered a free virtual consultation to confirm that my materials could be utilized, which was beyond reassuring considering its special meaning. Once I placed the order, I received regular updates and anytime I reached out via email, they responded within 48 hours. Their customer service is top-knotch (which is hard to find these days!) and their quality of product is even better! We are SO pleased with how the ring turned out. I truly couldn't be happier! If I could rate them higher than 5/5 stars, I would. Please support this small business - you will not be disappointed!Thank you to the entire R&M team! Your product is proudly part of our "ever-after."
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April 2024 by Sarah Amaty
I can’t express how much we love our rings. We are all the way from New York I went online to look for a wedding bands but could not find anything we liked. Everything was way over priced or you could tell was cheap. I found Rustic and Main read all the reviews. We love the fact that it is made in the USA and mostly veterans work at this location. Along with my soon to be husband is a first responder and they get a discount. After a virtual consultation, we put our order in. Along the way you will get email updates on where you are in your process. First they’re going to send you ring sizers read the instructions because depending on your width you’re going to have to have to wear them a few days. After figuring out your size, you will get email updates on where your ring is in the process, along with a photo of who made your rings. These email updates made us more excited along the way, knowing who made our rings. After receiving our rings, we are just stunned with how beautiful the packaging is along with the beautiful handwritten certificates. The attention to detail is amazing. The rings you can tell are very good quality and lightweight. I am very happy that we were able to get our wedding bands through this company thank you so much for putting a special touch to our special day.
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April 2024 by Danny Dalenberg
Absolutely beautiful ring, great communication throughout and easy process. Highly recommend their services for those seeking a unique wedding ring!
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January 2024 by Zac K.
A small business with tons of personalization options and fantastic personal touches! I knew I wanted my wedding band to be unique and when looking for options Rustic and Main stood out above everyone. I ordered a custom ring from their tons of options. I chose a titanium band, makers mark barrel inlay, and USS NC Teak inlay. For such a custom option they have very competitive prices and also have great prices for some predesigned rings. They sent me tons of communication about the process, even down to letting me know exactly who was making my ring and what makes them special. Shoutout to Brad! The ring came pretty quick for a custom item and I couldn't be happier with the purchase!
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December 2023 by Hannah Massey
I do not even know where to begin - Y’ALL! 10/10!! When my fiancé and I started talking about what kind of wedding band he wanted, he decided he wanted something more personal and sentimental. He thought it would be cool to somehow incorporate sand from the restaurant we went to on our first date/same place we ended up getting engaged, a shell from a beach we went to on our first date, soil from our first home, and a rock from our wedding venue and making them into the ring. We had ideas about how it could look/work, and searched so hard to find a company that could bring this vision to life for us. Rustic & Main did just that! From the start, I called and spoke with Carolina who was SO helpful, informative, patient, and kind. She talked me through the process, went over all the options, was transparent with pricing, and then emailed me a list of everything we had discussed. When we placed our order, she double checked for us that everything looked right and ensured we would be getting exactly what we wanted. Phoebe was the craftsman that worked on our ring and we could not be more impressed with her work! The top layer of the ring is the sand, the middle layer is the rock and the shell, and the bottom layer is the soil. When we told them our ideas, they were confident they could make it work and make something unique and beautiful and they did just that! They truly can make your vision come to life and make super unique rings out of so many different items! I cannot say enough good things about this company - shop with them and trust them for one of the most sentimental, meaningful items in your life! You won’t regret it!! Thank you, Rustic & Main!! We will cherish this ring for forever!
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November 2023 by hannah wheeler
I do not even know where to begin - Y’ALL! 10/10!! When my fiancé and I started talking about what kind of wedding band he wanted, he decided he wanted something more personal and sentimental. He thought it would be cool to somehow incorporate sand from the restaurant we went to on our first date/same place we ended up getting engaged, a shell from a beach we went to on our first date, soil from our first home, and a rock from our wedding venue and making them into the ring. We had ideas about how it could look/work, and searched so hard to find a company that could bring this vision to life for us. Rustic & Main did just that! From the start, I called and spoke with Carolina who was SO helpful, informative, patient, and kind. She talked me through the process, went over all the options, was transparent with pricing, and then emailed me a list of everything we had discussed. When we placed our order, she double checked for us that everything looked right and ensured we would be getting exactly what we wanted. Phoebe was the craftsman that worked on our ring and we could not be more impressed with her work! The top layer of the ring is the sand, the middle layer is the rock and the shell, and the bottom layer is the soil. When we told them our ideas, they were confident they could make it work and make something unique and beautiful and they did just that! They truly can make your vision come to life and make super unique rings out of so many different items! I cannot say enough good things about this company - shop with them and trust them for one of the most sentimental, meaningful items in your life! You won’t regret it!! Thank you, Rustic & Main!! We will cherish this ring for forever!
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November 2023 by Garrett Coulter
I want to say this company is amazing to work with! We placed an order that arrived with the ring stolen from the box. Called them and without hesitation they made another ring and delivered it at NO Charge. The second ring arrived and the UPS driver placed it on a gated front porch with dogs who ate the entire box. We never found the ring….. we filed a claim with UPS and a third ring was made. It arrived today just 3 days before our wedding and it’s absolutely amazing! As a Veteran I wanted something unique, and symbolic to my service and that is exactly what I received. Thank you Rustic & Main!!
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October 2023 by Stan Norton
Ordered our weddings rings a few months ago...we got them tried on once to confirm fit.....officially put them on Oct 11th and absolutely love them..my now wife is way happier with these then any diamonds. Was great we were able to look and choose colors and themes and customize to our likes. I will be back in a year to pick out an anniversary ring.
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October 2023 by Ryan Smith
Prone to scratches way too easily!The resin used in my ring makes the material that I picked to appear incredibly darker than what it should be. The scratches incredible way too easily, I end up wearing a back up silicone ring ($50) and can’t wear this ring ($800).Also, I received an email asking for a review of the ring in exchange for a free leather ring. The email only states to “simple just send an email of your review”. I’ve been following up with R&M support since April, it now mid October and customer support is now telling me the “they do not accept email reviews”,”go on a just now provided link to leave a google review. Too much of a headache for free leather ring and a “nice ring that I will now probably have to have serviced monthly for daily scratches.
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October 2023 by allison agostino
Love this company! I ordered my fiance's custome ring and it was such an easy process. The customizer portion of their website is very easy to use. They sent rings sizers for free to get an exact fit and made it really easy to update the order with his size. Customer service has also been very helpful. I haven't received the ring yet but I trust that it will be amazing!
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October 2023 by Nicholas Hughes
Went to the opening the other day. The place is magical. Only wish I could have stayed longer.Reminded me of walking into my grandfather's tool shed to see the absolutely wonderful pieces of equipment, and gear lying around.Created a fantastic sense of nostalgia. Go, you will not be disappointed.
