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January 2024 by Sylvia L
I recently switched to Farm Bureau from GEICO to save $400 dollars. After only having a policy for 5 months, it has been one of the worst insurance experiences of my life. Unfortunately, it was not at all worth the money I saved to switch.During the term of my policy, a driver on my policy was involved in a rear end collision. After this, my experience with Farm Bureau very quickly went downhill. It took two weeks for the adjuster To go and look at our car to appraise it for damage. I called the adjuster several times, and when I finally got an answer, he did not even know that he had my car on his ccaseload. It took nearly a month and close to 20 phone calls to finally get the payout for my totaled vehicle. In my experience with the exact same incident with GEICO, it took me only four days to get a payout for my totaled car.I truly do not like to be one to complain, however, the majority of my experiences having to call the office and talk to someone have been disappointing. Often The person on the phone is rude and/or very short with their answers.Before my sixth month policy finished I already made the choice to switch back to GEICO because of my unfortunate experiences that I have had with Farm Bureau.
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December 2023 by Jeff Hamm
When it comes to choosing a local Lake Norman insurance agent, I prioritize the quality of customer service over anything else. John is a caring professional in every sense, and always provides excellent service and communication. John Hassell and NC Farm Bureau Insurance covers all of our family's insurance needs. I highly recommend working with him!
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November 2023 by stephanie rhodes
Knowledgeable and nice folks.
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November 2023 by Robert Maher
Everyone was very nice and helpful. Helped me right away and saved me money.
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October 2023 by Luke Crissman
Outstanding Customer service!! Very informative and helpful!
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October 2023 by Sam Espinosa
Fizzire
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October 2023 by Garrett Little
Amazing customer service with a team that cares.
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October 2023 by Daniel Cabello
Hands down the best establishment in history, I would even be as bold as to compare it to Lebrons legacy.
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October 2023 by Josef Patterson
Better people. Better insurance. Huntersville Farm bureau
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October 2023 by Bozwald
I LOVE HUNTERSVILLE FARM BUREAU
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October 2023 by Matthew Browning
had a great experience
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October 2023 by Tyler Overy
Saves lives.
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October 2023 by Max Fuehrer
Incredible service!!! Always get a real person on the phone and great customer service!!!
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July 2023 by Ashleigh Bradshaw
Todd has been wonderful to work with! He is personable, helpful, flexible, and he presents information clearly. He is knowledgeable on multiple kinds of insurance to help you make the best decision for your family. He truly puts the customer first!
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May 2023 by Mark Akins
Consistently provide the best possible customer service at every opportunity!
