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October 2024 by Carrie Charles Real Estate
When I came into the store, I was so overwhelmed and needed so much help! Amanda at the Huntersville store was so patient and kind with me. Please go see Amanda if you have any lighting questions!
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September 2024 by Hannah
My fiancé and I came in ready to buy lights. Found 3 we liked but were never once greeted. Not even a smile or hello the 30 minutes we were there. Watched multiple other people come in and the same thing. How do you expect to sell anything when you don’t even acknowledge your customers? Hopefully this place gets some better etiquette.
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September 2024 by The Intellect
I went here a few weeks ago and wasn’t approached by staff until 15-20mins of looking around. I felt like the only reason he asked if I needed help was bc he came into my immediate space looking at the price for someone on the phone. Store had a female worker who also didn’t ask me if I needed assistance. Store was empty of other customers. It felt awkward once I did get assistance so I ended up leaving and buying a Comet Maxim 35inch Chandelier along with the matching 7light Comet 25in flush by Maxim online.
I want to add: I am AA but I don’t believe my race has anything to do with the lack of customer service in this store. I added this after reading other comments and reviews about this location but I didn’t sense I wasn’t approached bc I’m AA. I’m not sure why but I don’t believe it’s race related .
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July 2024 by Alex L
Great selection and they offer installation.
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January 2024 by John H.
We had a great experience with Lee Lighting! The sales team is professional, knowledgeable and nice to work with. Without reservation, I highly recommend Lee Lighting!!
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November 2023 by Dexidus
The store and staff are very nice. We enjoyed our shopping experience
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November 2023 by T R
Lots of selection. Beautiful fixtures.
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June 2023 by Carlos Anzola
Elijah was extremely helpful with our selection of lights. Strong work ??
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May 2023 by Pamela Claytor
Walked in and wasn't greeted. Spent 30mins walking around, no store employee or Manager approached to inquire about what I was interested in. Found on my own 2 items of interest. But that sale was lost due to lack of customer service. No one in the store except for me so you definitely were not busy?Could it be you don't serve African Americans??? Seems you have a pattern of this behavior per your reviews...?
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January 2023 by Mark Thistlewaite
This is a non-typical lighting store. They do offer light fixtures for your home or office, but they are fixtures that you would put in your home or office, not some fancy design that probably not be hung from anyone's home or office. Staff is helpful and friendly. Getting to the store itself is via the shopping/hotel entrance.
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December 2022 by Sharon Gillman
Great lights and fans. Not good customer service. Totally ignored by people at c/s deskOnly lady at front helped when asked. Will mitre than likely go back fr 2 more fans but C/S not good at all
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October 2022 by MaryJo Benjoseph
My husband and walked into the store to shop. It was 25 minutes to 5 pm and the man that not-so greeted us, first words were “we are closing at 5pm.” Not hello, not a, “ how can I help you?” He then walked away and went to the back never approaching us again. We have had a business for 35 years and if we ever treated our clients like this, we certainly would not be in business. LEE LIGHTING, your BIG LOSS. We are in the market to re-do our entire homes fixtures. We will surely NOT recommend your Huntersville location.
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September 2022 by K. de la Vega
Lots of lighting, friendly staff.
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July 2022 by Bill Powers
Great selection, friendly staff, $$$$
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June 2022 by K Cos
Terrible customer service! I walked into the store looking for a ceiling fan for 15 minutes, and no one greeted me or said that they would be with me in a few minutes.
