Terrible customer service experience with manager Dan. Terrible attitude and insisted on a $80 fee to make a $500 check deposit available despite it being a recurring weekly transaction. Unacceptable. I should have read reviews before choosing to bank here.
July 2023
The worst department! It seems nobody has any education in finance there. Customer service is awful and bankers are not responsible at all. Don’t recommend. Just a waste of time and nerves.
April 2023
Awful place, avoid at all costs. The staff here doesn’t know what they doing. Everyone super slow and not knowledgeable.
Fifth Third Bancorp is a diversified financial services company headquartered in Cincinnati, Ohio. The Company had $144 billion in assets and operated 1,191 full-service Banking Centers, including 94 Bank Mart® locations, most open seven days a week, inside select grocery stores and 2,541 ATMs in Ohio, Kentucky, Indiana, Michigan, Illinois, Florida, Tennessee, West Virginia, Pennsylvania, Missouri, Georgia and North Carolina. Fifth Third operates four main businesses: Commercial Banking, Branch Banking, Consumer Lending, and Wealth and Asset Management. Fifth Third also has a 18.3% interest in Vantiv Holding, LLC.