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December 2023
Power went out at midnight.Called the outage phone number and was told by a rude lady that it was scheduled maintenance and the power would be turned back on at 3 am. Scheduled maintenance no one was told about for 3 hours with temperatures in the 30s. Disgusting.
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December 2023
This is literally the worst electric company in the state and probably the world ! Please DO BELIEVE the 1 start that they have ! Please consider doing your research on this scam company before moving to Huntersville ! I wish Huntersville would get rid of them completely and bring in Duke energy !
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September 2023
The absolute worst electric company! I wish that electric wasn't a monopoly and that we had options. This company has ZERO compassion for anyone, heat indices up to 100 today and they shut it off for being 3 days late, are you freaking kidding me!