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“Anna helped me complete my shopping in a timely manner. She took the time to help with several items, though the store was very busy with customers. It is positive customer service like what she provided that will keep me coming back. Thanks again, Anna for your assistance!Kevin”
“I am in the parking lot writing this review. I came here because it was right next to Hollywood hair and beauty(side note go check them out read my review about them) I live 20 minutes from here and will be back anytime I need dollar tree. I am not sure if this is the training store but this is the cleanest and most stocked dollar tree I’ve ever been to!”
“GIVE MARGIE A RAISE She was very professional there about 20 people in one line and she was the only cash register open had a great attitude thanked people for their patience and manage both registers all by herself good customer service thank you Margie! ”
“I went in just to buy some snack and drinks. They were very busy but the line moved very quickly due to the lady working was running two registers and was in a happy mood with a smile on here face. It made things go fast and at the same time it made people smile.”
“I just want to say this Dollar General is always fully stocked....I always find everything that I need whenever I go there....The cashiers are super nice except for this one particular lady...she always have an attitude and is always on the phone when she's ringing up customers...very unpleasant and a miserable person that you can tell there's a lot going on with her....and very disrespectful towards some customers....two of my favorite workers are no longer there because of this unprofessional manager.....she only helps whom she wants to help as far as customers goes.. WATCH the prices.....they always overcharge on items because she does not know what the hell she is doing....Also she is giving items to her friends and family members if this type of behavior continues...I will be reporting this person to the corporate office.... Dollar General in Charlotte NC....on Statesville road....store # 12834”
“Dollar General has been upgraded they now have a huge selection of food and items. There is more fresh foods and refrigerated items. This Dollar General is well stocked and maintained. Staff were welcoming and I had no problem finding the items I needed. Very pleased with my experience here at this Dollar General.”
“Staff is always friendly there I can't remember the lady at the front with the accent she's very nice Tiffany was very nice also the black man that was putting up stock was polite”
“I really like the Dollar general store that's on shears road across from the food Lion they seem to have a better selection their manager is one of the nicest that I've come across at Dollar general and they're usually very well stocked and you can find just about anything you need if you can't find it for you ???? ?⭐⭐⭐⭐⭐”
“I had no issues with the store but it is trash everywhere like the other comments say inside and outside of the store, in the parking lot area. If that’s cleaned up then it would definitely make the store look better. Here are some pictures of some of items in the store.”
“Confused on last reviewers comment. Dollar Tree Northlake is one of the cleanest locations I've been in. The staff are friendly especially the cashier Robert. There was also 2 new male managers that are doing a wonderful job.”
“I've been here a few times. This dollar tree is stocked well. They have provided trash bags outside for customers to HELP keep the area clean. The workers have been pleasant. Remember "Guest are not always right!" Yes, not all workers are pleasant, that needs to be addressed, but Be kind people!!!”
“You will find the best employees in this store. They always welcome you with a smile and try to help you with everything you need. Although the service is small you can always find the essentials, if you go to the Frisado food area you will be surprised by the variety of things you can find. The management of this place is in very good hands, you can tell from how the store and the refrigerators are organized, the way they treat you and how clean the place is, definitely a place you want to visit.”
“Love this Store..It has such amazing employees that always provide great customer service….Store is clean even due to the surrounding neighborhood..It’s come a long way..”
“Crystal a great representative. We both worked together before. Today, I purchased some essentials such as taper candles, cat food by Ashland- good brand, scriptures aim flame, and a couple pairs of socks and two cozy hats.”
“I travel passed other Family Dollar locations to come here. Always well stocked and great customer service. Always greeted and assisted. Love the community atmosphere at this Beatties Ford location.”
“Keith, Pearl, Britt, Kris and the manager, didn't catch her name did an amazing job. Totally respect and very helpful. Cannot imagine what they go through here.”
“I would like to thank what appeared to be the only cashier for working today. He provided excellent customer service. The line was long. He worked a miracle and got everyone out quickly.”
“Very professional soon as I walked in and I was greeted and you know that’s rare. Usually people just staring at their phones place was nice and organized and clean.”
“This is my neighborhood dollar general and i love coming here they are always nice. Recently the manager and staff had a raffle for a free Christmas tree and to my surprise i won. I really wasn’t expecting much but they went all out i got a 7 foot tree and a bunch of decorations this really made my year. I would’ve been treeless if it wasn’t for you guys and i truly appreciate it”
“The store was moderately busy, but there was only one lady working the check outs, the other female on duty, sat at the check out on her phone, not even helping with over 15 pepole in line, she just sat there in her phone. How RUDE.”
“I spend WAYY to much time and money here lol. But the selection is unmatched. It can be a little cluttered and messy at times but I would compare it to going to a thrift shop and finding hidden treasures. The $5 section gets a little pricy if you spend too much time there but lots of cuter decoration and craft activities. I attached some pics of my fall finds and crafts!”
“There was a problem with the sale price & the it should have been a clipped coupon but was not showing. After checking the manager honored the lesser price. She was very kind & friendly!”
“Veronica & Purple greeted me with a smile that made me smile. Extremely welcoming and friendly ! I never experienced such amazing customer service before! I’m soooo grateful to have had them today! They deserve dinner from a 5 star restaurant on Family Dollar!”
“New manager just took over this store we will make a great Improvement asap let me know if you have an unsatisfied experience with customer service. Customer service and safety is my number one priority.”
“LatoyaThe manager at this location should be elevated to the next level. Her csr Deasia is exceptional as well. This store and the old Statesville road location should be the flagship and standard of which all stores should be measured by. Neat and clean well stocked and organized are two words that best describes these two stores. I visited the location of 2716 West Sugar Creek Rd on Saturday September 16th and was blown away by degree of cleanliness and professionalism.”
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“Great store. Prices are cheaper than Walmart. This is not a dollar store. Now accepts cash,previously it did not. Shelves are full,and store is clean. Some new faces working there,and the staff is very friendly.”