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October 2023 by Daja Britt
I toured this location as a potential parent. When I visited the toddlers room, I witnessed a teacher, Ciah, picking a one year old toddler up by one arm from the floor while holding a tablet. It was not aggressive; however, this could have broken or dislocated the child’s arm. This was the main reason for me not choosing this location.
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March 2023 by A K
I have to say I LOVE this school, I am expecting later this year and walked in to your. Even through I was a walk in they made time for me and I appreciate that. When touring the school I spoke with the Director Ms. Jordan and another manager who was training named Ms. Colleen.Their knowledge about both their school and early education is a great comfort especially to a new mom like me.The infant room is inviting and bright and the babies looked so happy.
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February 2023 by Tee
Someone didn't put my tour into their system after I was told Friday they had an opening and to come in Monday. I had to work within the hour after the "scheduled" tour and drove 40 mins and got there a few minutes early. Then To be told it wasn't in the system, it was found sometime after on a sticky note. Then was told someone took my the spot on a tour Friday but no one said anything after I just called that morning and the wait-list is now for several months. (Still didn't offer me a tour). My child was upset cause she loves to see the school at least as we've been looking. This created a Huge inconvenience in my day. Also walking into the center, being told the director is out sick and it seemed completely chaotic? Is there not asst director, why is the staff so panicky with no sense of direction. It was 9a and certain employees weren't even ready to receive children as they were just walking in. Like I said I'm a previous preschool teacher so I noticed a lot. A crib with a child right at the constantly opening door with winter air blowing and a child sat there all alone with no supervision. Was it one of your children? It could be. To think that could've been my child. I'm kind of relieved I witnessed this because I would want more organization where my child is attending, a bit startling. This is the same negligence that allow children to end up missing or outside, mistakenly left. I don't care what type of security y'all trust in. I'm a complete stranger to those babies but was left alone with them at the front door. Please don't generically respond actually do something about this.
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December 2022 by Jen Thayer
The company must not be interested in our business because we never received a response to our inquiry.
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December 2022 by Beth Sampson
I cannot speak to the quality of childcare at this Childtime, but I can speak to the administrative issues I experienced repeatedly.Like others here, I tried to schedule a virtual tour twice and was ghosted both times. Still, I put my kid on the waiting list. A couple of months later, someone called me to "confirm" my child was attending the school in a matter of days, but gave me the wrong child's name. When I corrected the issue, but said we were still interested in getting my kid a spot, the person on the phone said they called by mistake and would call me back later that day with more information... but never did.Another couple of months later, I was called by Childtime *again* to confirm my child was attending the school in a few weeks time (with a specific start date). I'd never been called to say my kid was off the waitlist, nor asked if/when my child could start. Plus I had already found them a spot at another daycare. I told them I didn't need it and was told I'd be removed.One week later, I got an email saying I owed Childtime money and was delinquent in payments. For a school my child wasn't going to. I called the school, they laughed it off in a way I found dismissive and said they'd fix it.I'm sure the teachers are lovely, but I'm very disappointed in the staff experience at Childtime and I hope they resolve these issues soon.
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December 2021 by Franchesca Regusters
My daughter has progressed a lot since she been going to this daycare. She has learned a lot through potty training and other things highly recommend this daycare!
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December 2021 by Venturi
We recently moved to Huntersville looking for a place to call home and this facility in a matter of two weeks has already helped us with that , we see the growth and confidence in our 1 year old everyday she wakes up looking forward to going to her new school , 10/10 .
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December 2021 by Tanja Pauler
Overall we're happy with this place, and grateful for the way they handled the pandemic so far. Both me and my husband are working full time and it made a world of difference knowing we are leaving our son in a safe and caring place. There is room for improvement, especially on communication side and follow up, but staff and teachers we had dealings with here conducted themselves professionally. Our son had a wonderful experience in his early Pre school and pre school class with a devoted teacher. Pandemic put a lot of stress on staff and teachers I think, but they kept things going when many had to close their doors and they are rapidly recovering now with increased number of teachers. I hope they keep the momentum and responsiveness to feedback!
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December 2021 by Kenae Jones
I was set for a virtual tour at 5:30. I joined the Teams meeting as directed, at 5:30. I waited for about 15min then had my boyfriend call the main office to let them know I was waiting. He spoke to a Ms. Angie who informed him someone would be with me shortly. I waited some more. Fast forward to 6, still no one came on the line and the meeting ends on me. I call the main line myself and speak to a representative that did not give me her name. She had an attitude and was rushing me off of the phone. She said I needed to reschedule due to it being their busiest time (which I could understand). However, Childtime lacked communication on this as they shouldn’t have set an appointment time they couldn’t commit to in the first place. OR they could have called me and informed me of the need to reschedule. The attitude from that staff member was unnecessary and could have been prevented if appropriate actions were placed. I don’t want anyone like that potentially watching over my kid or anyone else’s. Maybe it was just her, so sorry to the facility but her performance may need to be reviewed.I have worked in customer service for years and I would never put the blame on a customer or make them feel unwanted. Why do that to someone who is wanting/paying you to watch over their child??I’ll be sure to leave my review every where possible.
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December 2021 by Kenae J.
I was set for a virtual tour at 5:30. I joined the Teams meeting as directed, at 5:30. I waited for about 15min then had my boyfriend call the main office to let them know I was waiting. He spoke to a Ms. Angie who informed him someone would be with me shortly. I waited some more. Fast forward to 6, still no one came on the line and the meeting ends on me. I call the main line myself and speak to a representative that did not give me her name. She had an attitude and was rushing me off of the phone. She said I needed to reschedule due to it being their busiest time (which I could understand). However, Childtime lacked communication on this as they shouldn't have set an appointment time they couldn't commit to in the first place. OR they could have called me and informed me of the need to reschedule. The attitude from that staff member was unnecessary and could have been prevented if appropriate actions were placed. I don't want anyone like that potentially watching over my kid or anyone else's. Maybe it was just her, so sorry to the facility but her performance may need to be reviewed.I have worked in customer service for years and I would never put the blame on a customer or make them feel unwanted. Why do that to someone who is wanting/paying you to watch over their child??I'll be sure to leave my review every where possible.
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December 2019 by Monique Dockery
My child did not attend this school but my rating is based solely off my tour...or lack of tour. I arrived for a tour and was only shown one classroom at the very front door. Didn’t get to see the playground or anything else. Very quick brief summary of the Curriculum and that was it. I give it a two because the children appeared happy even though the class looked very crowded . I went with TLC which I just toured prior to coming to see this center. TLC gave me a full tour, not just the classroom my child would be in but all the classrooms and the playground and their state of the art media center. They took the time to answer my questions and address my concerns. Spanish and Sign language is included in your tuition and not additional. Rate is also less. Choice wisely people.
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December 2019 by Sandee Harvey
This daycare is not merely a daycare. It's a family of wonderful, highly skilled people who constantly go that extra mile to make sure our children are taken care of, fed wonderfully, and educated in the highest level.We will always be thankful for Childtime!
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December 2018 by Kavita Bhambri
After touring nearby daycares, we decided to enroll our two year old at ChildTime. She is very active, social and quick-learner and needed a program that will enhance and develop my daughter's skills. We are very happy that we decided to go with Childtime that offers a nurturing environment, passionate teachers and staff and folks who love being in early childhood education. The teachers and staff have a caring attitude along with good food choices and planned activities in classroom. This puts my mind at ease knowing that our daughter is on good hands and is continuing her learning.
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December 2018 by Ken Coronet
If I could give more than 5 stars I would. To make the review simple this team is dedicated, passionate, attentive, caring, and communicative.
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December 2018 by Tom Callahan
Have been here for almost 2 years and have enjoyed every minute. The staff is excellent and my child loves it here!
