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November 2023 by Bellez Resin
I spent 29.99 on the super poly process package. In the package it includes vacuuming Carpets and seats, barely vacuumed at all. I have a toddler so the side he sits on needed a little extra care (just more crumbs to vacuum) compared to the other side. I lifted up the carpet and there is still dirt and crumbs under ALL my carpets. There are crumbs/dirt in my cup holders and all over my shifter still. I expect when I pay for the convenience it’s done as per what I paid for. Overall it was a LOUSY job for what I paid for. All that was done was a wipe down of my dash, vacuuming of the tops of my carpet, wiping my windows and a fragrance. THEY WERE DONE WITH IT 5 MINUTES TOPS!! If you look at the package I can assure you with the length the package goes into more should have been done.
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November 2023 by Mike Lynch
Good service. The staff at this location is very receptive if you want them to go back over a spot or two. I'm a regular and it's typically a very pleasant experience.
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October 2023 by Shahane Taylor
I pulled in late in the day and they were still open. Ryan and Jayce greeted me with a warm smile. I know it was close to closing time but they treated me as if I was their first customer of the day! They proceeded to thoroughly clean and vacuum my car, clean my windows and took great care of me. This is why I always return to this Autobell Car Wash on Gilead Rd in Huntersville NC. Great job guys!! My car always looks and smells great when I leave!
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August 2023 by boris khazin
Went to this place it was horrible both in over all cleaning and they did damage to the car. The assistant manger refused to listen to reason wasted my time for almost 30 minute. If you are going to use this place I would not again. Take before and after picture because they do not own up to damaging things. They damaged my camera I did not even leave the property when I saw the damaged camera, I notified them the assistant managers investigation was asking the person that washed if they damaged it. I offered for them to see the camera footage 7 or 8 time they refused to watch by saying I believe you but on the damage report put they are not liable as they can't prove that the damage was not done before.
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August 2023 by Marc Bresalier
Always a good cleaning for our cars. Interior & exterior is about $29.99. A little pricey but a spotless job, including tires. Only get it done once in a while when to lazy or hot to do myself.
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August 2023 by Dean Lyons
Waste of $$$. Just spent $52 with tip and they didn’t even fold down the back seat of my truck to vacuum or wipe the seats. Maybe they should have a Mgr on duty they inspects each vehicle prior to the guest being told it’s finished. Literally only had my truck for 10 minutes and said they were done. Lesson learned. Won’t ever be back.
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July 2023 by Tiffany J Stowers
Love the managers at this store! I also love that there are women working at this location!! If you need a good laugh, drive through this location and check out the guidance signs they now have to use to get us (the customers) to pull forward to go through the car wash! Hilarious!!!
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July 2023 by Melissa H.
I have been using Autobell since I moved to Charlotte in 1992. They have washed many different cars for me over many years, including two special edition Mustang GT Premium California Special convertibles. They hire really nice young people who are always polite, and if you ask them to redo something, they are nice about it and do it again until you are happy. Over all of these years, I have never had a scratch or any damage from the car wash. I always keep a new car and have never had a problem. I started at the Autobell in SE Charlotte in 1992, and now mostly use the Huntersville location. Over the years I have also visited the Concord location and others and have always been happy. I know they offer an unlimited plan, but I also wish there was a punch card/App point tracking system like one free wash after ten visits.
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July 2023 by Cathy Carpenter
Customer service from beginning to end was fantastic! The manager was very helpful and friendly and assisted all of his staff. Car was well done, and service tech was very friendly and accommodating.
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June 2023 by sloane adler
This is my go-to spot for car washes.I’ve got their subscription so I can run my car through whenever & wherever I need.Cole did a great job making my car look sleek & clean!
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June 2023 by Leslie Nakhle
This Auto Bell location is THE BEST!!!! Benjamin and Cody ALEAYS do the best job on making sure my car looks great!!! Stop by and have this crew detail your car! You won’t be disappointed!!!!
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June 2023 by Todd Skelly
I have been a customer at this Autobell with 4 unlimited plans for probably 10 years now. Old staff members move on, new faces come on board, but the one thing that has been consistant throughout the years are the wonderful people that work here! Everyone is so nice and pleasant even out in the heat of summer or the cold of winter. I always tell them I greatly appreciate them since I believe many customers don't understand it's not a full car detailing shop. They expect their car to be brand new going through a car wash with great extras services. It costs hundreds of dollars for a full detail!! I greatly appreciate everything you do for and my family! Y'all are the best!!!
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June 2023 by Greg DeBruhl
Hello, I had the exterior special wash on my SUV 6-12-Monday. The names of the staff were Jacob, Cole and Charley (I believe) did a great job. I'm there almost once every week. All the staff does a great job every time I'm there with my SUV and my wife's Honda Civic. Thanks as always! Greg
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June 2023 by Brandon Hostetler
Worst car wash I have ever had. They scratched my fenders, while also not even bothering to detail the inside when I paid over $60 to have everything done. I have never had a problem at an autobell before, but this is my first time at the huntersville location and the quality of work here is nothing less than ATROCIOUS! Do not come here unless you want your car to be damaged, tire polish to be poorly applied, and nothing done to the inside when you paid for a full detail.Services: Polishing
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May 2023 by Brandon Walker
Worst car wash I have ever had. They scratched my fenders, while also not even bothering to detail the inside when I paid over $60 to have everything done. I have never had a problem at an autobell before, but this is my first time at the huntersville location and the quality of work here is nothing less than ATROCIOUS! Do not come here unless you want your car to be damaged, tire polish to be poorly applied, and nothing done to the inside when you paid for a full detail.Services: Polishing